Case Managers from the Student Safety and Wellbeing Team can provide short-term, practical support to students experiencing issues that can impact their university experience and academic engagement. They can also help students navigate ANU and community systems to link them in with ongoing support as needed.
ANU Counselling provides therapeutic counselling to ANU students. This involves problem solving and building your skills to assist in overcoming or managing challenges.
After filling in the intake form, a member of the team will help you to identify which service is the most appropriate for you. Over your time at ANU, your situation might change, and you may seek support from both services.
Each service is an individual service, and therefore your information is not automatically shared between the teams. If you want your counsellor and case manager to share information, you will need to provide consent. Providing this consent will enable us to work collaboratively, and limit the number of times you need to share your story. On rare occasions where we are concerned about your safety, information may need to be shared without your consent.