The ANU Wellbeing and Support Line is a phone service for all current students who are experiencing situational stress, emotional difficulties and mental health concerns. The service can also be used to provide debriefing support and assistance for student leaders. The ANU Wellbeing and Support Line works with ANU Counselling but is operational 24 hours a day.


1300 050 327



0488 884 170

ANU Counselling promotes, supports and enhances mental health and wellbeing within the ANU community.

We are a free, confidential and non-diagnostic service available to all currently enrolled ANU students located in Australia. Students currently located overseas are encouraged to make contact, we can advise about alternative support options. No referral or Mental Health Treatment Plan from a General Practitioner is required to register and attend appointments.

 For staff support options, please click here.

How to book an appointment

Eligibility requirements

  • Currently enrolled ANU students, who are located in Australia, are eligible for ANU Counselling.
  • If you are not located in Australia, or are currently travelling overseas, you must utilise services available to you in your current location.

If you have questions about the ANU Counselling service, please contact us at

New Clients

If you are new to our service, or have not accessed our service in the last 12 months, please complete our online registration form.

If you need to speak to someone while awaiting your appointment, you can contact the ANU Wellbeing and Support Line on 1300 050 327 or text 0488 884 170, available 24/7. You can also visit the Urgent support webpage for other support services available.

If you have any difficulties completing the form, or have not heard from our services after five working days from when you submitted the registration form, please contact our Administration team on 02 6125 2211 and select option 1.

Existing Clients

If you are returning to our service, or have had an appointment with us in the past, please complete our online registration form

Third-party referrals

You should complete this form if you would like to refer a current ANU student to ANU Counselling and/or ANU Student Safety and Wellbeing for support.

Accessibility: please notify our staff at the time of booking if you have particular access, mobility, communication, or other needs. Our service has access to the national Translation and Interpretation Service if needed, but bookings for this typically need to be arranged by our centre in advance to coincide with your appointment time.

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