Getting help at ANU

There are many services at ANU that can help you with your wellbeing, mental health, health and adjustment needs. Help is here when you need them. It is ok to seek help, know where to find them when you need them.

ANU offers a variety of support options, including the ANU Counselling Services or ANU Student Safety and Wellbeing teams. Both services are free and confidential and provide person-centred and trauma informed services for currently enrolled students.

ANU Counselling Services ANU Student Safety and Wellbeing
- Non-diagnostic mental health service - Case management services
- One - on one counselling support and group programs - Connection with services at ANU and community
- No mental health plan needed - Practical support for a number of issues that can impact on your student experience

If you have not seen Counselling or the Student Safety and Wellbeing team before or you haven’t seen a Counsellor or Case Manager in the last 12 months, the first appointment will be a brief phone call to help the services understand your needs and work with you to support you access the most appropriate appointment with the most appropriate service.

Please select the option that describes you, if you are unsure you can call (02) 6125 2211 for assistance.

How do I know if I am a new client, an existing client, or a third party?

  • A new client is someone that has not seen ANU Counselling or SSWT before or has not had contact in the last 12 months.
  • An existing client is someone who has connected with a Counsellor or Case Manager in the last 12 months.
  • A third party is someone who with the student’s consent wants to facilitate a referral on behalf of a student.

When will I hear back from the support services team?

We will respond to your request within three working days. If you have any questions or have not heard from ANU Counselling Service or the Student Safety and Wellbeing team after three working days please contact (02) 6125 2211.

To read ANU Counselling Service or the Student Safety and Wellbeing team information on privacy and service delivery click here.

If you are seeking support or to make a disclosure following an incident of sexual assault or sexual harassment please complete the disclosure tool at Disclosure of Sexual Misconduct - ANU or contact the Student Safety and Wellbeing team at

Lodge a Disclosure of Sexual Misconduct

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