Student Safety and Wellbeing

The Student Safety and Wellbeing team is here to provide free and confidential support to students experiencing a range of issues that can impact on their university experience and academic engagement.

Case Managers have backgrounds in health, social work, counselling and human services. They work from person-centred and trauma-informed practice frameworks. This means that you will be treated with dignity and respect and will receive a transparent and confidential service that will empower you to make choices and connect with others.

Contact the Student Safety and Wellbeing team

Email: to connect with a Case Manager or Nurse Practitioner.

Phone: +61 2 6125 2211, Monday to Friday 9am - 4pm.

Visit: Health and Wellbeing Centre Level 3 Building 156 Joplin Lane, Kambri Monday to Friday 9am - 4pm. 

How to book an appointment

To book an appointment with ANU support services, visit the Health, Safety & Wellbeing or Getting Help at ANU webpages, and look for the "How to book an appointment" drop down menu. 

Open this menu, and select the option that applies to your situation. If you have any difficulties when completing the online form, or if you have not heard from our services 5 business days after your submission, please contact our Administration team on 02 6125 2211 (option 1).

What services does the Student Safety and Wellbeing team offer?

The Student Safety and Wellbeing team provides support in the following areas:

Student Wellbeing

  • tenancy issues,
  • accommodation and homelessness,
  • mental health,
  • homesickness, isolation and loneliness,
  • conflict management,
  • domestic and family violence,
  • intimate partner violence,
  • incidents of discrimination, bullying and racism,
  • financial concerns,
  • navigating ANU and Canberra, and
  • any other issue(s) impacting your wellbeing.

To discuss any of these matters and more, please reach out to the Student Safety and Wellbeing team via the contact details below.

Sexual Assault and Sexual Harassment Response

  • coordinated support for victim-survivors, such as safety planning, academic flexibility and information on specialist support services,
  • assistance with reporting options both within the ANU and police services,
  • linking with specialist services including referrals to health services and counselling,
  • advice and support for first responders and bystanders, and
  • advice for respondents.

To submit a sexual assault or sexual harassment disclosure or find out more information about our sexual assault and sexual harassment response visit the Sexual harassment and sexual assault response and support webpage.

Nurse Practitioner

The Student Safety and Wellbeing team employs a Nurse Practitioner (NP) with expertise in women's health, sexual health and forensic medicine in the care of students who have encountered sexual violence.

The NP works across both the case management side supporting our sexual assault and sexual harassment response as well as at the ANU Medical Centre, providing access to sexual health care and information.


Case Managers and the Nurse Practitioner follow professional and legal guidelines on confidentiality and will not disclose the information you provide to them without your permission, unless reasons, such as the law require them to or there are compelling reasons such as significant risk to yourself or someone else.

If you have any questions about confidentiality, please raise this with one of the Case Managers or Nurse Practitioner.


Our teams & Contacts


NameContact details
Student Safety and Wellbeing
 +61 2 6125 2211
Page Owner: Wellbeing