Contacts and Community Services
There are a wide range of community services available across Australia and locally in the ACT to support student mental health. These are a selection of services and resources most relevant to university students. See the staff at ANU Counselling if you would like more support finding information or a service.
Urgent crisis support
| Service | Description | Contact |
|---|---|---|
| Emergency | 24-hour emergency assistance (Police, Fire, Ambulance) | 000 112 (GSM mobiles) |
| Canberra Rape Crisis Centre | A crisis and counselling telephone support service: 7am-11pm | 6247 2525 |
| ACT Access Mental Health | 24-hour mental health emergency access & support | 1800 629 354 or 6205 1065 |
| ANU Wellbeing and Support Line | 24-hours counselling telephone support service | 1300 050 327 |
| Lifeline | 24-hour telephone counselling - Cost of local call (fixed lines). | 13 11 14 |
| Kids Helpline | 24-hour crisis line for people aged 5-25 years | 1800 551 800 |
| Suicide Call Back Service | 24-hour crisis counselling and call back | 1300 659 467 |
| Domestic Violence Crisis Service (DVCS) | 24-hour domestic violence crisis assistance | 6280 0900 |
| 1800 RESPECT | 24-hour national sexual assault & domestic violence crisis counselling line | 1800 737 732 |
| Mensline | 24-hour telephone counselling & support for men | 1300 78 99 78 |
| HealthDirect | 24-hour medical & health advice line staffed by registered nurses | 1800 022 222 or 6207 7777 |
| Poisons Information Line | 24-hour advice by medical professionals on acute or chronic poisoning | 131 126 |
Support during business hours
| Service | Description | Contact |
|---|---|---|
| ANU Counselling | On-campus free counselling for currently enrolled students | 6125 2211 |
| Headspace | Mental health & substance use support & treatment (12-25 years) | 6201 5343 or headspaceACT@canberra.edu.au |
| The Junction Youth Health Service | Free health service for people 12-25 years (includes counselling) | 6232 2423 or junctioninfo@anglicare.com.au |
| Salvation Army Counselling Service | Counselling & psychology (City & Tuggeranong locations) | 6248 5540 |
| CatholicCare | Case management, outreach, counselling & support (e.g. youth, family, disability & aged care) | 6295 4300 |
| Directions ACT | Drug & alcohol support & counselling service | 6122 8000 |
| Canberra Rape Crisis Centre & SAMSSA | Counselling & ongoing support for those affected by sexual assault | 6247 2525 (7am-10.30pm) |
| ACT Women's Health Service | Nursing, counselling & medical support for disadvantaged women | 6205 1078 |
Online resources
- Mind Health Connect - an electronic hub of Australian mental health services and resources, providing high quality information across a range of services and needs, (also on Facebook and Twitter).
- QLife - Q Life provides a nation-wide, early intervention, peer supported telephone and web based service to diverse people of all ages experienceing poor mental health, psychological distress, social isolation, discrimination, experiences of being misgendered and/or social determinants that impact on their health and wellbeing. The QLife line operates daily from 3pm to 12am.
- Sane Australia - online and telephone helpline, fact sheets, podcasts/videos, mental health campaigns, stigma reduction & research. or 1800 18 SANE (7263).
- Beyond Blue - national organisation offering information and advice on mental health issues especially depression and anxiety.
- Black Dog Institute - offers evidenced-based information and resources on depression and bipolar disorder.
- Centre for Clinical Interventions (CCI) - high quality interactive workbooks, strategies and self-help information on a range of mental health topics.
- ECouch - a free interactive web-based self-help program for issues such as general anxiety, social anxiety and depression.
- MoodGYM - a free interactive online program teaching skills to cope with life's problems, including CBT for preventing depression.
- Just Ask Us - online network for tertiary students with information, tools and advice on drug, alcohol, mental health and wellbeing issues.
- Reach Out - an interactive site for young people with help, information, and support for a range of issues, including fact sheets, stories, forums and videos.
- Authentic Happiness - focuses on developing positive emotions and strengths.
- Anxiety Self-help - information about managing anxiety disorders and phobias.
- Alcohol & Drug Information Service - 24-hour information, advice, & support for those affected directly or indirectly by drug & alcohol issues 6207 9977
Private provider databases
| Service | Description |
|---|---|
| Find a Psychologist (Australian Psychological Society) | An online directory to help you find a private psychologist for counselling and support: |
| Find a Social Worker | An online directory to help you find a private social worker for counselling and support |
Community services in ACT
- Contact my community directory
- Tenant's Union ACT.
- Youth InterACT provides information and resources for young people.
- Headspace ACT provides support, information and assistance for young people aged 12-25 years who are experiencing emotional or mental health issues and/or a substance use issue.
- Women's Centre for Health Matters (WCHM) provides information and referral services for women and their families.
- Everyman provides information, referral and support for men.
- Youth Law Centre ACT provides a free legal and referral service for young people in the ACT.
Reference Documents
Use contact details to request an alternative file format.
Contact
- Counselling reception
- +61 2 6125 2211
- Send email
Page Owner:
Wellbeing