Contacts and Community Services

There are a wide range of community services available across Australia and locally in the ACT to support student mental health. These are a selection of services and resources most relevant to university students. See the staff at ANU Counselling if you would like more support finding information or a service.

Urgent crisis support

Service	Description	Contact
Emergency	24-hour emergency assistance (Police, Fire, Ambulance)	000 112 (GSM mobiles)
Canberra Rape Crisis Centre	A crisis and counselling telephone support service: 7am-11pm	6247 2525
ACT Access Mental Health	24-hour mental health emergency access & support	1800 629 354 or 6205 1065
ANU Wellbeing and Support Line	24-hours counselling telephone support service	1300 050 327
Lifeline	24-hour telephone counselling - Cost of local call (fixed lines).	13 11 14
Kids Helpline	24-hour crisis line for people aged 5-25 years	1800 551 800
Suicide Call Back Service	24-hour crisis counselling and call back	1300 659 467
Domestic Violence Crisis Service (DVCS)	24-hour domestic violence crisis assistance	6280 0900
1800 RESPECT	24-hour national sexual assault & domestic violence crisis counselling line	1800 737 732
Mensline	24-hour telephone counselling & support for men	1300 78 99 78
HealthDirect	24-hour medical & health advice line staffed by registered nurses	1800 022 222 or 6207 7777
Poisons Information Line	24-hour advice by medical professionals on acute or chronic poisoning	131 126

Support during business hours

Service	Description	Contact
ANU Counselling	On-campus free counselling for currently enrolled students	6125 2211
Headspace	Mental health & substance use support & treatment (12-25 years)	6201 5343 or headspaceACT@canberra.edu.au
The Junction Youth Health Service	Free health service for people 12-25 years (includes counselling)	6232 2423 or junctioninfo@anglicare.com.au
Salvation Army Counselling Service	Counselling & psychology (City & Tuggeranong locations)	6248 5540
CatholicCare	Case management, outreach, counselling & support (e.g. youth, family, disability & aged care)	6295 4300
Directions ACT	Drug & alcohol support & counselling service	6122 8000
Canberra Rape Crisis Centre & SAMSSA	Counselling & ongoing support for those affected by sexual assault	6247 2525 (7am-10.30pm)
ACT Women's Health Service	Nursing, counselling & medical support for disadvantaged women	6205 1078

Online resources

Mind Health Connect - an electronic hub of Australian mental health services and resources, providing high quality information across a range of services and needs, (also on Facebook and Twitter).
QLife - Q Life provides a nation-wide, early intervention, peer supported telephone and web based service to diverse people of all ages experienceing poor mental health, psychological distress, social isolation, discrimination, experiences of being misgendered and/or social determinants that impact on their health and wellbeing. The QLife line operates daily from 3pm to 12am.
Sane Australia - online and telephone helpline, fact sheets, podcasts/videos, mental health campaigns, stigma reduction & research. or 1800 18 SANE (7263).
Beyond Blue - national organisation offering information and advice on mental health issues especially depression and anxiety.
Black Dog Institute - offers evidenced-based information and resources on depression and bipolar disorder.
Centre for Clinical Interventions (CCI) - high quality interactive workbooks, strategies and self-help information on a range of mental health topics.
ECouch - a free interactive web-based self-help program for issues such as general anxiety, social anxiety and depression.
MoodGYM - a free interactive online program teaching skills to cope with life's problems, including CBT for preventing depression.
Just Ask Us - online network for tertiary students with information, tools and advice on drug, alcohol, mental health and wellbeing issues.
Reach Out - an interactive site for young people with help, information, and support for a range of issues, including fact sheets, stories, forums and videos.
Authentic Happiness - focuses on developing positive emotions and strengths.
Anxiety Self-help - information about managing anxiety disorders and phobias.
Alcohol & Drug Information Service - 24-hour information, advice, & support for those affected directly or indirectly by drug & alcohol issues 6207 9977

Private provider databases

Service	Description
Find a Psychologist (Australian Psychological Society)	An online directory to help you find a private psychologist for counselling and support:
Find a Social Worker	An online directory to help you find a private social worker for counselling and support

Community services in ACT

Contact my community directory
Tenant's Union ACT.
Youth InterACT provides information and resources for young people.
Headspace ACT provides support, information and assistance for young people aged 12-25 years who are experiencing emotional or mental health issues and/or a substance use issue.
Women's Centre for Health Matters (WCHM) provides information and referral services for women and their families.
Everyman provides information, referral and support for men.
Youth Law Centre ACT provides a free legal and referral service for young people in the ACT.