Key Student Contacts

 

Looking for academic advice? 

Your Academic College is the place to go for any academic advice, including academic support, program structure and course management. 

Are you in need of support? 

Whether it is getting your head around assessments or seeking emotional support when you're having a tough time, help is always available at ANU when you need it.

Need help now? If you are in immediate medical or physical danger, please call 000. Then contact ANU Security on 612 52249.

- Wellbeing Support

Wellbeing Support

ANU Thrive

 

ANU Thrive is a student-led initiative which aims to support students by listening to their concerns and connecting them to the most appropriate service or providing information.

 

Contact: ANU Thrive Website

ANU Counselling

 

ANU Counselling  provides free and confidential counselling for all currently enrolled ANU students, including ANU College students. 

 

Contact: ANU Counselling Website

ANU Wellbeing and Support Line

 

The ANU Wellbeing and Support Line is a phone/text service for all current students who are experiencing situational stress, emotional difficulties and mental health concerns. Available 24/7 weekends and weekdays.

 

Phone: 1300 050 327

SMS/Text service: 0488 884 170

Community Wellbeing Team

 

Community Wellbeing Team can give you on-the-ground support in response to current and emerging situations, including advice on current public health measures and accessing assistance and support for those impacted by COVID-19. 

 

EmailCommunityWellbeing@anu.edu.au,

Phone: +61 2 6125 3346 (option 1) during business hours

Student Associations

 

The Student Associations provide support, advice and assistance to undergraduate and postgraduate ANU Students requiring help with academic appeals, legal matters, and financial hardship.

 

ANUSA (for Undergraduate students)

T: 02 6125 2444 | E: sa.admin@anu.edu.au

 

PARSA (for Postgraduate and HDR students)

T: 02 6125 4187 | E: parsa@anu.edu.au

Students living on-campus

 

If you live on campus, contact your residential pastoral care team and get involved in the academic support groups available within each of the Residential Halls, Lodges and Colleges.

 

Contact: Accommodation Website

- Academic Support

Academic Support

Academic Skills 
 

Academic Skills offers online individual appointments, workshops and resources to help students develop essential study, research and writing skills needed to succeed at university.

 

Contact: Academic Skills Website

Access & Inclusion

 

Access and Inclusion assists students who have a disability, medical condition or who are recognised primary carers of a person with a disability to participate fully in their program of study by providing advice, supports and adjustments that minimise the impact of disability in education.

 

Contact: Access & Inclusion Website

Dean of Students 

 

The Office of the Dean of Students offers confidential, impartial advice and support to students on matters relating to their studies and academic progress. 

 

Contact: Dean of Students Website

Student Associations

 

The Student Associations provide support, advice and assistance to undergraduate and postgraduate ANU Students requiring help with academic appeals, legal matters, and financial hardship.

 

ANUSA (for Undergraduate students) - T: 02 6125 2444 | E: sa.admin@anu.edu.au

 

PARSA (for Postgraduate and HDR students) - T: 02 6125 4187 | E: parsa@anu.edu.au

Students living on-campus

 

If you live on campus, contact your residential pastoral care team and get involved in the academic support groups available within each of the Residential Halls, Lodges and Colleges.

 

Contact: Accommodation Website

 

Need student admin advice? 

Student Central is your first point of contact for anything relating to student administration, advice and support services.

Our friendly team can help you with a range of enquiries from enrolling in your course and understanding fees and invoices, to getting your student ID card, graduation and more.

Contact: Student Central Website

Looking for IT support and assistance? 

If you need IT assistance on-campus and/or off-campus, you can get in touch with the ANU IT Service Desk. 

Phone: +61 2 612 54321
 

Can't find the team you are after? 

If there is a team or area at the University not mentioned above, please visit this webpage. You can also search the ANU Directory