Key Student Contacts

Are you in need of support?

Whether it is getting your head around assessments or seeking emotional support when you're having a tough time, help is always available at ANU when you need it.

Need help now?

If you are in a life-threatening emergency, dial triple-zero (000) for police, fire, or ambulance services. If you require security assistance, dial ANU Security on 02 6125 2249. Follow the prompts and press 1 for immediate assistance.

If an emergency event is occurring on campus, follow the directions of ANU Security and ANU staff and move to a safe location. You should also download the ANUOK app for current alerts.

Need Academic Support or advice?

Academic Support

Academic Skills

Academic Skills offers online individual appointments, workshops and resources to help students develop essential study, research and writing skills needed to succeed at university.

Contact: Academic Skills Website

Accessibility

Accessibility assists students who have a disability, medical condition or who are recognised primary carers of a person with a disability to participate fully in their program of study by providing advice, supports and adjustments that minimise the impact of disability in education.

Contact: A ccessibility Website

Dean of Students

The Office of the Dean of Students offers confidential, impartial advice and support to students on matters relating to their studies and academic progress.

Contact: Dean of Students Website

ANU Students' Association (ANUSA)

ANUSA  provides support, advice and assistance to undergraduate and postgraduate ANU Students requiring help with academic appeals, legal matters, and financial hardship.

Contact: ANUSA

T: 02 6125 2444 | E: sa.admin@anu.edu.au

Students living on campus

If you live on campus, contact your residential pastoral care team and get involved in the academic support groups available within each of the Residential Halls, Lodges and Colleges.

Contact: Accommodation Website

Academic advice

ANU College of Arts & Social Sciences (CASS)

For advice contact CASS Student Office by phone, email, in-person drop-in and online drop-in.

Permission codes:
- CASS permission code form
- Language courses: CASS language placement tests
Degree planning: CASS study plans
Course credit or exemption: CASS credit process
Late enrolment: submit CASS convenor permission form AND Standard ANU enrolment change form

ANU College of Asia & the Pacific (CAP)

For advice contact CAP Student Centre by phone, email, in-person drop-in and appointment (in-person and online).

Permission codes:
- Undergraduates: email cap.student@anu.edu.au
- Postgraduates: email your school
- Language courses: Asian languages proficiency assessment (under "Language Proficiency Assessment" heading)
Degree planning: CAP undergraduate degree templates or see Programs and Courses for postgraduates
Course credit or exemption: S tandard ANU credit process
Late enrolment: Standard ANU enrolment change form

ANU College of Business and Economics (CBE)

For advice visit the CBE Student Services Help Desk in the foyer of Building 26C, or go along to a drop in session to speak with an advisor.

Permission codes: email info.cbe@anu.edu.au
Degree planning: CBE program planning
Course credit or exemption: CBE credit process
Late enrolment: see "Late Enrolment Guide" tab on CBE Enrol webpage

ANU College of Systems and Society (CSS)

For advice contact CSS Student Services by email and in-person drop-ins.

Permission codes: CSS permission code form
Degree planning: CSS degree checking template
Course credit or exemption: CSS credit process
Late enrolment: CSS late enrolment process

ANU College of Science and Medicine (CoS)

For advice contact Science Central by email, online drop-in and appointment (online).

Permission codes: CSM permission code form
Degree planning: CSM undergraduate study plans or see Programs and Courses for postgraduates
Course credit or exemption: CSM credit transfer process
Late enrolment: Standard ANU enrolment change form

ANU College of Law, Governance and Policy (CLGP)

For advice contact Student Education and Support.

Permission codes: email enquiries.clgp@anu.edu.au
Degree planning: ANU Law School - choose your program and click "Program management"
Course credit or exemption: CLGP credit process
Late enrolment: CLGP late enrolment form

Need Wellbeing Support or advice?

Student Safety & Wellbeing

The Student Safety and Wellbeing team offers free and confidential* support for students who have been impacted by sexual assault or sexual harassment (directly or indirectly) as well as a range of other concerns that may impact on a student's engagement and experience while at ANU.

Contact: Student Safety & Wellbeing Website

ANU Counselling

ANU Counselling provides free and confidential counselling for all currently enrolled ANU students, including ANU College students.

Contact: ANU Counselling Website

ANU Wellbeing and Support Line

The ANU Wellbeing and Support Line is a phone/text service for all current students who are experiencing situational stress, emotional difficulties and mental health concerns. Available 24/7 weekends and weekdays.

Phone: 1300 050 327
SMS/Text service: 0488 884 170

ANU Students' Association (ANUSA)

ANUSA  provides support, advice and assistance to undergraduate and postgraduate ANU Students requiring help with academic appeals, legal matters, and financial hardship.

ANUSA provides support, advice and assistance to undergraduate and postgraduate ANU Students requiring help with academic appeals, legal matters, and financial hardship.

Contact: ANUSA

T: 02 6125 2444 | E: sa.admin@anu.edu.au