Frequently asked questions

Frequently Asked Questions: Semester 1, 2020 

 

  1. Will there be a graduation ceremony in July 2020? 

  • Due to COVID-19, there will be no face-to-face conferral ceremonies in July 2020, however you can still graduate In Absentia. Your Testamur, academic transcript and Australian Higher Education Graduation Statement will be available via My eQuals. Physical testamurs will be produced and posted when it is safe and appropriate to access campus. Please note that collection of testamurs from our office is not aviable until further notice.

  • If you would like to attend a face-to-face conferral ceremony, you can return in the future when it is safe to do so. You will be given the opportunity to indicate your interest in attending a future event when you respond to your invitation via ISIS.

  1. When will I receive my invitation to graduate? 

  • The Graduations Office will email the invitation to confer your award to your ANU student email account between 22 June 2020 to 26 June 2020.  

  • The Graduand Information Booklet will be attached to your email invitation, it is important that you read it carefully.  

  • You will need to respond to your invitation via ISIS by 08 July 2020. 

  1.  I have not received my graduation invitation, what should I do?  

  • If you believe you are eligible to graduate at the end of Semester 1, 2020, and you have not received an email invitation by COB 26 June 2020, please contact your ANU College in the first instance. 

  • Your College will notify the Graduations Office of any necessary changes, and you will receive an invitation if appropriate. 

  1. How do I respond to my invitation? 

  • To respond to your graduation invitation, you will need to log in to your ISIS account: NavBar - Navigator - ISIS - Graduation - Graduation Invitation; then select from the following options: 

  1. In Absentia: 

  • My Testamur, academic transcript and Australian Higher Education Graduation Statement will be made available via My eQuals by COB Wednesday 5 August 2020.  

  • The Graduations Office will produce and post my physical testamur when it is safe and appropriate to access campus. IMPORTANT: please ensure that your mailing address is updated and accessible. 

  1. Will Attend: 

  • I will graduate In Absentia, my Testamur, academic transcript and Australian Higher Education Graduation Statement will be made available via My eQuals by COB Wednesday 5 August 2020.  

  • The Graduations Office will produce and post my physical testamur when it is safe and appropriate to access campus. IMPORTANT: please ensure that your mailing address is updated and accessible. 

  • I would like to be contacted by the Graduations Office in the future regarding a face-to-face conferral event, when safe. 

  1. Defer Graduation:  

  • I do not want to graduate in Semester 1 2020. I will wait to be invited to December 2020 or July 2021 [this will happen automatically, no action required]. 

 

IMPORTANT: You must respond to your invitation in order for your award to be conferred. ANU awards are not automatically conferred; no response to your invitation means that no action will be taken. 

You have until 5pm on Wednesday, 08 July 2020 to respond to the invitation. 

 

  1. When will I receive the physical copy of my academic documents? 

  • Physical testamurs will be produced and posted when it is safe and appropriate to access campus. Collection of tesatamurs from our office is currently not available. Updates will be provided on this page when further information is available.  

  • If you would like to purchase a physical copy of your academic transcript and Australian Higher Education Graduation Statement (AHEGS), please go to this page.  

  1. Can testamurs be posted internationally?   

  • Yes, we can post your physical testamur to an international address. 
  • There is no cost for international postage. 
  1. When will my documents be uploaded on My eQuals? 

  • Digital copies of your Testamur, academic transcript and Australian Higher Education Graduation Statement will be made available after 31 July 2020 via My eQuals. You will receive an email notification to your ANU email account when they have been uploaded. Processing will be completed by COB Wednesday 5 August 2020.
  1. Can I defer my graduation? 

  • Yes, you can defer your graduation for up to 12 months.  

  • To do this, you will need to respond to your graduation invitation on ISIS and choose the option "Defer your graduation".  

  • You will receive an invitation to graduate for a ceremony in the future [either 6 or 12 months later depending on your selection] 

  • Note that choosing to defer your graduation means that you will not receive your award and academic documents. The graduation date on your Testamur will reflect the date the award has been conferred [which will be either 6 or 12 months in the future]. 

  1. What name will appear on my testamur?  

  • Check that your name in ISIS appears correctly. This is the name that will print on your Testamur. 

  • The Testamur is a legal document and as such, can only display your legal name. Testamurs cannot include nicknames, shortened or diminutive forms of your name, or initials. 

  • Any name changes must be reflected in ISIS by 08 July 2020.  

  1. Can I update my phonetic name on ISIS? 

  • You may update the phonetic via ISIS by going to: 

Navigator > ISIS > Personal Details > Personal Information 

  1. How can I check my outstanding debts to the University?  

  • You will not be permitted to graduate if you have any outstanding debts to the University (tuition, SAF, library fines, accommodation fees). 

  • Please check ISIS, your library and accommodation accounts to ensure no amounts are outstanding.  

  • All payments should be finalised well in advance of the end of semester to avoid disappointment. The final date to make payments is Wednesday, 08 July 2020. 

  1. When will I know if I am eligible to graduate in Semester 1, 2020? 

  • For most students, final eligibility to graduate is not determined until after the release of Semester 1 results. 

  • Log in to ISIS on 29 July 2020 to check your final eligibility by going to: 

Navigator > ISIS > Graduation > Graduation Details 

  1. What happens if I fail a course in my last semester?  

  • If you fail a course in your final semester, you may not be eligible to graduate. Your final graduation status will be available in your ISIS account. 

  • For information on next steps, please contact your ANU College.  

  1. My graduation status says 'Not Eligible' and I don't think this is correct. What should I do? 

  • 'Not Eligible' means that you have not met the eligibility requirements of your degree for the current session. This may be due to late or unresolved grades.  

  • If you disagree with your final graduation status, you should contact your ANU College immediately. 

  1. What is an AHEGS? 

  • Australian Higher Education Graduation Statement (AHEGS) is a Commonwealth required document in addition to the Testamur. It provides information on a student's higher education qualification; the institute at which the qualification was obtained; the Australian higher education system, and the Australian Qualifications Framework. 

  1. What are Digital Documents?

  • Students and graduates can view, download and share their ANU academic documents online, at any time using a secure platform called My eQuals.  

  • The academic documents available using this system are: academic transcript, Australian Higher Education Graduation Statement (AHEGS) and Testamur. 

  1. What do I do if I need an apostille? 

  • Original ANU awards containing signatures or seals obtained on or after 1995 can be authenticated or apostilled by DFAT directly on the original. There is no requirement to present them to Student Central to verify the content. The award obtained can be verified through graduate search as a matter of public record. For more information, please go to this page. 

  1. How do I get a completion letter? 

  • You can download a Program Confirmation Letter via ISIS. If you require a proof that you have completed your award prior to graduation, you can request a letter of completion from your ANU College.  

  • Unfortunately, the Graduations Office cannot provide a completion letter. 

  1. What is the difference between a Testamur, AHEGS and academic transcript? 

The Testamur is the formal certification of your award and includes the University seal and signatures of the Chancellor and Vice-Chancellor.  

A Transcript of Academic Record is a certified statement detailing a student's complete academic record at the University. It includes details of all programs/courses in which the student has had an effective enrolment and the marks/grades achieved in course.  

AHEGS is a Commonwealth required document in addition to the Testamur. It provides information on a student's higher education qualification; the institute at which the qualification was obtained; the Australian higher education system, and the Australian Qualifications Framework.