Digital Documents (My eQuals)

Current students

You can purchase an official electronic Academic Transcript through ANUHub. When it is issued, My eQuals will send you an email notification.

Find out how to purchase an Academic Transcript.

Students who have completed their studies but have not conferred

You can access any documents already issued to you through My eQuals. Your electronic Testamur and AHEGS are issued when your qualification is conferred (formally awarded), not when you complete your final course.

If you need evidence of completion before conferral, you may need a Completion Letter.

Get confirmation of your ANU studies.

Graduates

If your qualification was conferred in July 2010 or later, electronic copies of your Testamur, Academic Transcript and AHEGS were issued at conferral.

The documents issued to earlier graduates depend on when their qualification was conferred.

Find out which academic documents were issued at your conferral.

If your electronic ANU academic documents were originally issued through the former Digitary platform, they have been migrated to My eQuals.

You can access your existing documents through My eQuals. You do not need to purchase them again.

Sharing links created through the previous platform are no longer valid. If you previously shared a document, you will need to create a new sharing link through My eQuals.

If you cannot access your documents, see Lost access to your existing documents? below.

If ANU Student Hubs has linked your documents to a personal email address, you will need to set up a My eQuals password before logging in for the first time.

Set up your password

1. Go to the My eQuals login page.
2. Select Can't sign in?
3. Enter the personal email address linked to your documents and select Submit.
4. Follow the instructions sent to your email address to set up your password.

Log in and access your documents

1. Return to the My eQuals login page.
2. Enter your personal email address and new password. Do not use the institution login option.
3. Open your documents to view, download or share them.

If you use Gmail: Follow the password-reset instructions above rather than signing in through your Google account. Once you have accessed your documents, you can link your My eQuals account to your Google account if you wish.

1. Log in to My eQuals.
2. Find the document you want to share.
3. Select Share in the Actions column on the Documents screen, or open the document and select Share.
4. Choose the sharing method that suits your needs.
5. Enter the required details and complete the sharing process.

See Choose a sharing method below for an explanation of the available options.

My eQuals provides four sharing options.

Email share

Send your document directly to a specific email address. You can add a PIN, expiry date and message, and choose whether the recipient can download the document.

The recipient receives an email containing a link to your document. If you set a PIN, My eQuals sends it in a separate email.

Organisation share

Share your document directly with an organisation registered on the My eQuals network.

Organisations listed in My eQuals prefer to receive documents through this method. If the organisation you need is not listed, use Email share instead.

Public on the web securely

Create a unique sharing link protected by a PIN. Copy the link and provide it to the recipient, along with the PIN.

Anyone who has both the link and PIN can access the document. This option is useful when an organisation requests a secure link.

Public on the web

Create a unique sharing link without a PIN. Anyone who has the link can access the document.

This option can be useful for online application forms that allow you to enter a URL but do not support PIN-protected links.

Consider whether you need to restrict access before choosing this option.

With all sharing methods except Organisation share, you can also choose whether the recipient is permitted to download your document.

If an online application requires you to upload an academic document:

1. Download the original PDF from My eQuals.
2. Upload the PDF to your application without altering it.
3. Create a sharing link through My eQuals.
4. Include the sharing link wherever possible, such as in a supporting information or additional comments field.

We strongly recommend providing a My eQuals sharing link as well as the PDF. This allows the organisation to verify your document directly through My eQuals.

If there is nowhere to include the link, ask the organisation whether you can provide it separately.

Original PDFs downloaded from My eQuals are electronically signed and tamper-evident. However, a recipient may find it easier to verify a document shared directly through the platform.

Avoid printing and scanning your electronic documents, as this does not preserve the electronic verification features of the original PDF.

You can manage access to documents you have already shared through My eQuals.

1. Log in to My eQuals and select Sharing.
2. Find the document share you want to manage.
3. Use the available options to change its access period or select Disable to stop further access.

You can also open a document's History to see a record of actions taken, including sharing.

Disabling a share prevents further access through that sharing link. It does not retrieve copies that a recipient has already downloaded.

When you share a document through My eQuals, the recipient can open the sharing link to view and verify your official academic document.

For an Email share, the recipient:

1. Opens the email from My eQuals and selects View Document.
2. Enters the email address to which the document was shared, if requested.
3. Enters the PIN, if one was set.
4. Opens the document to view and verify it through My eQuals.

If an organisation requests further confirmation or insists that ANU email the document directly, you can share the Verifying ANU qualifications and documents webpage with them.

Organisations can also refer to the My eQuals FAQs for employers and verification agencies.

If you can still access your My eQuals account, you can link a personal email address yourself.

1. Log in to My eQuals.
2. Select your name in the top-right corner and choose Account settings.
3. Under Email accounts, select LINK ANOTHER EMAIL.
4. Enter your personal email address and select ADD.
5. Check your personal email for a verification code.
6. Enter the code in My eQuals and select CONFIRM.
7. If you wish, select MAKE PRIMARY to make your personal email your primary address.

Your personal email address will now be linked to your existing My eQuals account and documents. You do not need to purchase or request them again.

If you access My eQuals through your ANU account, your login credentials are the same as your ANU credentials. You may be signed in automatically through Single Sign-On (SSO).

If you have forgotten your ANU password or are having trouble with multi-factor authentication (MFA), follow the University's ID and password instructions.

Do not use the My eQuals password-reset function to reset your ANU password.

If you access My eQuals using a personal email address and a separate My eQuals password, use the platform's password-reset function.

1. Go to the My eQuals login page.
2. Select Can't sign in?
3. Enter the personal email address linked to your documents and select Submit.
4. Follow the password-reset instructions sent to your email address.

If you do not receive the email, check your junk or spam folder and confirm that you entered the correct address.

If you can no longer access the email address associated with your documents, see Lost access to your existing documents? below.

If you are a former ANU student or graduate and can no longer access your existing My eQuals documents, ANU Student Hubs can re-link them to a personal email address.

Email student@anu.edu.au and provide:

• A copy of your government-issued photo identification, or send your request from your ANU alumni email account.
• The personal email address you would like your documents linked to.

Student Hubs will arrange for your existing documents to be linked to the nominated email address and send you instructions for logging in.

You will also receive an email notification from My eQuals when your email address has been linked.

You do not need to purchase your existing documents again simply because you have lost access.

Once your documents have been re-linked, follow the instructions under Access documents linked to a personal email address above to set up your password and log in.

If you believe an ANU document should be available in My eQuals but cannot find it, first check that you have logged in using the account associated with your documents.

If you still cannot find it, email student@anu.edu.au.

Include your ANU ID number and identify which document is missing.

Student Hubs will investigate your enquiry and refer it to the relevant University team where necessary.

If an ANU document contains incorrect information, such as an incorrect name, missing results or another error, email student@anu.edu.au.

Include your ANU ID number, identify the document and explain what information you believe is incorrect.

Student Hubs will investigate your enquiry and refer it to the relevant University team where necessary.