Purchase an academic transcript
NOTICE 27/11/23 - Delays with electronic transcripts
We are currently experiencing delays with electronic transcript uploads, which may take several working days to be issued. If you require your transcript urgently we recommend purchasing a hard copy document.
We thank you for your patience, and if you have any concerns please contact Student Central.
If you are attending your ceremony in-person, the pre-order process to collect a hard copy transcript or AHEGS is different to the standard transcript request options outlined below. Please see the Your graduation documents webpage for details.
Need a transcript with the current teaching session's grades?
You should not make your purchase until after grades are released and are visible to you on ISIS (see University Calendar).
How to purchase
If you're unable to access ISIS, My eQuals or have any other questions about confirming your academic record please contact Student Central.
Login to ISIS and click the 'Request a Transcript' button on the homepage, or navigate to: NavBar (compass icon) > Menu > ISIS > Academic Records > Request a Transcript
ISIS will send a confirmation to your ANU email account with instructions for accessing and sharing your document.
ISIS will send a confirmation to your ANU email account with instructions for collecting your document from Student Central. If you request postage, you will receive a further email with delivery tracking details within 2 working days.
Information for ANU Alumni
Alumni who graduated from 1998 onward can purchase an academic transcript through ISIS (see above).
Alumni who graduated prior to 1998 should email firstname.lastname@example.org before purchasing an academic transcript. Please attach government-issued photo identification (e.g. driver's license, passport) to your email and include the following:
- Full name
- Date of birth
- ANU ID number (if known)
- ANU degree program name(s) and year of conferral
Enrolment information prior to 1998 may be archived and can take up to 21 days to be recalled. We are unable to provide electronic transcripts if your student records are archived.
Alumni access to ISIS
Alumni can access ISIS using the same login credentials as your ANU alumni email account which is available to all ANU alumni.
Click here for information about accessing your ANU alumni email account or resetting your password.
Frequently asked questions (FAQ)
What is an academic transcript?
- You should wait until after grades are released and visible to you on ISIS before purchasing.
- You will be required to purchase an updated physical or electronic transcript should your grades change or you complete additional courses.
What if I don't need an official or certified academic transcript?
You may be able to use a free statement of results from ISIS. This is an unofficial record of your full academic history at ANU, including programs, courses, grades, marks and grade point average (GPA).
Current students can download an electronic (PDF) copy of your statement of results on ISIS:
NavBar (compass icon) > Menu > ISIS > Academic Records > Statement of Results
Non-current students and alumni do not have the option to download a statement of results and must purchase an official academic transcript.
How soon will I receive my transcript after purchase?
Electronic transcripts are issued on My eQuals within 24 hours of purchase.
Physical transcripts are available for collection from Student Central the next working day after purchase, or posted to the nominated address within 2 working days of purchase.
How do I purchase a transcript if I can't access ISIS?
If you are experiencing technical difficulties on ISIS see this webpage for troubleshooting tips.
Current students can reset your password by calling the ANU IT Service Desk on +61 2 6125 4321 (option 2, option 2, option 2). Alumni should visit this webpage for information about accessing your ANU alumni email account or resetting your password.
How do I share my electronic transcript?
Click here for information about sharing your document with third parties (e.g. employers or other institutions) via My eQuals.
An electronic transcript issued through My eQuals is considered an official, certified document shared directly by the University. Click here for information about My eQuals digital credentials.
Can someone else collect the physical transcript on my behalf?
Yes. You can provide consent for another person to collect a document on your behalf by completing a Consent to the disclosure of information form. Email the completed form to email@example.com from your ANU student or alumni email account before the person attends Student Central to collect the document.
Can I request a refund if I ordered a transcript in error?
We are generally unable to provide refunds for documents purchased in error. For example, refunds are not available if you purchase a transcript before your grades are released on ISIS or your program status is updated after graduation. Please review your order details carefully, and contact Student Central with any questions before making your purchase.
If you believe you're eligible for a refund, follow the process on the Fee refunds webpage to submit your request.
What documents will I get when I graduate?
Whether you attend your graduation ceremony or graduate in absentia, you will receive a free certified physical copy of your Testamur and electronic copies of your academic transcript, AHEGS and Testamur on My eQuals. See the Your graduation documents webpage for detailed information.
How do I order physical documents to collect at my graduation ceremony?
If you are attending your ceremony in-person, the pre-order process to collect a hard copy transcript or AHEGS is different to the standard transcript request options outlined above. Pre-orders for physical copies of these documents for collection at your ceremony are open during a specified time period after grade release. Please see the Your graduation documents webpage for detailed information.