Support available

There are a wide range of support services available for ANU students. Please see the links below for all the different kinds of support available.

IT and systems support

Canvas: Get help with Canvas, our new Learning Management System.
ANU Service Desk: Find answers to your IT questions and get support for specific technology-related issues.
Student system requirements: Find out what computer you need to study at ANU.
Digital Essentials: Find advice on accessing ANU systems, IT security, privacy, and online collaboration.
Virtual Information Commons: Get remote access to software applications.

Student Central
Graduate Research Office: Student services, advice and support for HDR candidates.
ANUSA: Student association for all ANU students.
Dean of Students: Access confidential, impartial advice and support
Let's speak English: Join a fun and relaxed English conversation group for ANU students, guided by an experienced peer facilitator.
Student Code of Conduct: Learn about the set of values which guide how we work, study, research and engage in campus life together.

Academic Skills: get help to develop foundational academic and communication skills.
ANU library: Access the ANU library’s collection of e-journals, e-resources, and databases and subject-specific resources.
ANU Library Events & Training: Attend sessions on the various skills you need to succeed in library study.
Library How to Guides: Search the library's range of guides to help you find resources and improve your research and study skills.
Request assessment adjustments: Find information about getting an assessment extension or lodging for extenuating circumstances.
Academic Complaint Resolution: Find out about the ANU formal complaint resolution process.

Health, Safety & Wellbeing: Free and confidential support for students experiencing a range of issues.
ANU Counselling: Access free, confidential counselling and tips to enhance your mental health and wellbeing.

Accessibility: ANU Disability and Equity Advisors who support students impacted by physical and learning disabilities, mental health conditions, chronic medical conditions, and short-term illnesses/conditions.

You can also contact your ANU Colleges directly for specific program related enquiries.

Support is available for all CASS students via the following resources:

CBE provides student appointments. For more details please visit the CBE students site.

CSS Student Services office provides virtual appointments over Zoom. Book an appointment with CSS student office.