Urgent Support

There are a wide range of community services available across Australia and locally in the ACT to support student mental health. These are a selection of services and resources most relevant to university students. See the staff at the Counselling Centre if you would like more support finding information or a service.

Urgent crisis support

Service Description Contact
Emergency 24-hour emergency assistance (Police, Fire, Ambulance) 000 112 (GSM mobiles)
Canberra Rape Crisis Centre A crisis and counselling telephone support service: 7am-11pm

6247 2525

ACT Access Mental Health 24-hour mental health emergency access & support 1800 629 354 or 6205 1065
ANU Wellbeing and Support Line

24-hour telephone and texts counselling support service available to ANU students experiencing situational stress, emotional difficulties and mental health concerns.


1300 050 327

SMS Text message service:  0488 884 170

Lifeline 24-hour telephone counselling - Cost of local call (fixed lines). 13 11 14
Kids Helpline 24-hour crisis line for people aged 5-25 years 1800 551 800
Suicide Call Back Service 24-hour crisis counselling and call back 1300 659 467
Domestic Violence Crisis Service (DVCS) 24-hour domestic violence crisis assistance 6280 0900
1800 RESPECT 24-hour national sexual assault & domestic violence crisis counselling line 1800 737 732
Mensline 24-hour telephone counselling & support for men 1300 78 99 78
HealthDirect 24-hour medical & health advice line staffed by registered nurses 1800 022 222 or 6207 7777
Poisons Information Line 24-hour advice by medical professionals on acute or chronic poisoning 131 126


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