Student cards

ANU announced on the 25th of March that ANU campus will be closed, at least until 27 June 2020. This means that all Student Central services will now be operating remotely. 

While we continue to be your first point of contact for anything relating to student administration, advice and support services, there will be several services that Student Central will be unable to provide during this time, including the printing and delivery of ANU student cards. 

My student card is due to expire at the end of this March. What should I do?

Due to Student Central now working remotely, Student Card printing will be unavailable until we return to campus. If your student card expires on the 31st March, your access will be automatically renewed for one year, including access to online library services.
A sticker with the new expiry date will be mailed out to you within the next few weeks. You'll be able to place the sticker onto your card, extending your expiry date until 31 March 2021 (next year).
You should have received an email about this today. In the email we ask that you complete a quick online form to confirm that you've updated your mailing address on ISIS. We won't send out the sticker until you've filled out this form, so that we can make sure we're sending it to the right address.
Before you complete the form, please make sure that your mailing address on ISIS is up to date. You can check this on the ISIS 'Addresses' section:
  • Click the NavBar (compass icon) then Navigator > ISIS > Personal Details > Addresses
On this page check the address listed for mailing, and click 'update' if you need to change it. 
 In the meantime, the university has notified Transport Canberra that student cards with an expiry date of 31 March 2020 will be extended by one year, so you should not experience difficulties using your card to get a student discount for public transport in Canberra.



My student card isn't accepted by other external parties. What do I do?

If your card is not accepted by other external parties, have posted a letter below that you can download and bring with you. You can also print out an Enrolment confirmation letter from ISIS which proves that you are a current ANU student. You can access this letter on ISIS under the 'Letters' section:  
  • Click the NavBar (compass icon) then Navigator > ISIS > Academic Records > Letters
On this page choose 'enrolment confirmation letter' to download a copy. Make sure you've allowed pop-ups so the PDF downloads.  


Step 1
Student Card Letter

You may present this letter to any external parties that require further explanation regarding your expiring and/or expired student card. 

Resources to help