Student cards

Wondering whether your card has been posted yet?
We are currently experiencing significant delays in processing student cards for postage due to the high volume of requests. Our staff are working their hardest to get cards out to students as quickly as possible, and we appreciate and thank you for your patience with us at this time. 

If you have already submitted a student card eForm requesting postage but are now on-campus and wish to obtain your card a little sooner, you can book an appointment to collect your card here: https://studentcentralanu.setmore.com/bookappointment

 

What does my student card do?

Your ANU student card is your official form of identification as a student at ANU. It gives you access to a range of services on campus like borrowing rights for ANU libraries, access to printers, copiers and computer labs and access to examination venues. Your card may also give you access to student discounts at participating locations (e.g. public transport, movie theatres).

Conditions of use:

  • Your card must be presented to ANU staff and security officers upon request.
  • Your card remains property of ANU. You're expected to keep it in good condition and return it to ANU if requested.
  • Your card is not transferrable and only the person named on the card is permitted to use it. 
  • You may only have one student card at a time. 

 

     

    Step 1
    Enrol in courses

    You must enrol in courses before you can request a student card.

    You can visit the Enrolment landing page for instructions, check out our video guides on the Student Central Wattle page or get in touch with us via the Student Central homepage

    Step 2
    Request a student card

    If you are currently in Australia and you find that you need a new or replacement student card, you must make an application using the Student Card Request eForm.

    You can use this eForm to request either collection from campus or postage to an Australian address.

    - Collect your card in person:

    1. Submit the Student Card Request eForm.
    2. The eForm will then prompt you to make an appointment to collect your student card in person from the Student Central Pop-up service on Level 1, Di Riddell Student Centre (Building 154).

    Collection is only available by appointment due to Student Central's COVID-19 preventative measures.

    - Have your card posted to an Australian address:

    1. Submit the Student Card Request eForm.
    2. Your student card will be posted to the address you provide via the eForm.

    Student Central will send an email notification to your ANU account when your card is posted. 

    Due to COVID-19 preventative measures from both ANU and Australia Post, it may take a little longer than usual for you to receive your student card.

    Step 3
    Frequently Asked Questions

    - My student card has expired, how do I extend it? 

    You can bring your expired student card to Student Central on Level 1, Di Riddell Student Centre (Building 154) from 10am - 4pm, Monday to Friday to have your card expiry extended by 1 year.

    You do not need an appointment to extend your card expiry date.

    If you are studying remotely in Australia, please complete the Student Card Request eForm to have your student card extended and an extension sticker will be posted to you. 

    - Do I have to pay for my student card? 

    You do not need to pay a replacement fee if you are requesting:

    • Your first student card as a new student.
    • Replacement of an expired or damaged student card. 

    A replacement fee of $30 will be charged if your student card is lost or stolen*. 

    You can pay this fee on ISIS via the pathway: 

    • NavBar (compass icon) > Navigator > ISIS > Account Details > Miscellaneous Purchases 

    *The replacement fee will be waived upon presentation of a police report documenting the theft.

    - What name will my student card show?

    Your preferred name will be used on your student card. You can update your preferred name yourself on ISIS via the pathway:

    • NavBar (compass icon) > Navigator > ISIS > Personal Details > Personal Information

    Please visit the Change or correct your name webpage for detailed instructions on updating your preferred name or official university record.  

    - What if I live outside Australia?

    Student Central is currently only able to provide student cards for those students that are located in Australia. 

    If you need to provide proof of your enrolment and studies at ANU, you can use either your Program Confirmation letter or your Enrolment Confirmation Letter.

    You can download these letters from your ISIS account by selecting the following:

    • NavBar (compass icon) > Navigator > ISIS > Academic Records > Letters  

    Make sure you don't have pop-up windows blocked on your web browser.

    - I am currently studying outside Australia, how can I get my student card?

    We are not currently providing student cards to students who are studying outside Australia. 

    - Can I still access on-campus buildings even though my student card has expired?

    If your card has expired you will not have access to on-campus buildings. 

    You can request to have your card expiry extended by:

    1. checking you are enrolled in courses (or research for HDR students) via your ISIS homepage, and
    2. visiting Student Central on Level 1, Di Riddell Student Centre (Building 154) during opening hours to obtain an updated expiry sticker. You must bring your expired card with you. 

    - How can I verify my identity as an ANU student without a student card?

    To verify your identity without a student card you can use your Program and Enrolment confirmation letters (download from ISIS) and photo ID (e.g. passport or driver's license).