Student cards

A planned IT system outage will occur from 12pm Friday 23 May - 10am Monday 26 May. Student card services will be unavailable during the outage. 

Student Central will operate with limited services from 12-4pm Friday 23 May. The following services will be unavailable:
- All student card services 
- Academic Transcript purchases and documents
- Personal data updates and consent forms 
- Advice requiring access to your student record

To receive a new or replacement student card or extend your existing student card before the outage, attend Student Central before 11am Friday 23 May 2025. All services will resume as normal from 10am Monday 26 May. 

Student Central has moved
We are now located at Shop 156-B5 Joplin Lane. For more information please see the Student Central homepage.
 

Follow the instructions below to obtain a new or replacement ANU student card or extend the expiry of your existing card. 

 Step 1 - Enrol in courses

Before you can collect a student card, you must:

  • Enrol in your full course or research load for this study period
  • Action any outstanding tasks on your ISIS account (e.g. Task Wizard, Commonwealth Assistance Forms, overdue fees)

Need help? 

 Step 2 - Collect your card in person

Once your enrolment and ISIS account are up to date, you can collect your card from Student Central. We'll take your photo and print the card for you on the spot, no appointment or application is needed. 

Card collection

  Option 1: New cards

  • See the Student Central homepage for location and opening hours
  • What to bring: government-issued photo identification (e.g. driver's license, passport) 


You must enrol in all courses for the current study period before collecting your student card. 

 Option 2: Replacement cards or expiry extensions

  • See the Student Central homepage for location and opening hours
  • What to bring: 
    • government-issued photo identification (e.g. driver's license, passport) 
    • your old card (if damaged or expired). If you do not bring your old card it will be considered lost.

 

Replacing a lost card? 


You must enrol in all courses for the current study period before collecting your student card. 

 

Frequently Asked Questions about Student Cards

What does my student card do?

Your ANU student card is your official form of identification as a student at ANU. It gives you access to a range of services on campus like borrowing rights for ANU libraries, access to printers, copiers, computer labs and examination venues. Your card may also give you access to student discounts at participating locations (e.g. public transport).

Conditions of use:

  • Your card must be presented to ANU staff including ANU Unisafe officers upon request.
  • Your card remains the property of ANU. You're expected to keep it in good condition and return it to ANU if requested.
  • Your card is not transferrable and only the person named on the card is permitted to use it. 
  • You may only have one student card at a time. 

Do I have to pay for a student card? 

You do not need to pay a replacement fee if you are requesting:

  • your first student card as a new student
  • replacement of a damaged student card*
  • extension of an expired student card *

A replacement fee of $30 will be charged if your student card is lost or stolen**. This fee will need to be paid before a new card will be issued.

You can pay this fee on ISIS via the pathway: 

  • NavBar (compass icon) > Menu > ISIS > Account Details > Miscellaneous Purchases
    • click on the magnifying glass for the Semester/Session box and select the Summer Session term
    • click on the magnifying glass for 'Select Miscellaneous Purchases' and select SCR (Student Card Replacement)

* The replacement fee will be charged if you do not bring your damaged or expired card with you.
** The replacement fee will be waived upon presentation of a police report documenting the theft.

What name will my student card show?

Your preferred name will be used on your student card. You can update your preferred name yourself on ISIS via the pathway:

  • NavBar (compass icon) > Menu > ISIS > Personal Details > Personal Information

Please visit the Change or Correct Your Name webpage for detailed instructions on updating your preferred name or official university record.  

Can I provide my own photo?

No, we don't provide the option to upload a photo for your student card. A staff member will take your photo when you attend our service in person. 

Your student card is an official identity document, verifying your identity as an ANU student. As such, we must ensure that the photograph on your student card is a true representation of you without any editing or retouching. 

We'll do the best we can to make sure you're comfortable with the image used, but can't reprint a card for you if you're not happy with how you look in the photo. 

How do I extend my student card expiry? 

To request to have your card expiry extended:

  1. Check you are enrolled in courses (or research for HDR students) via your ISIS homepage; and
  2. Visit Student Central to have your card expiry extended by 1 year. 

Please note:

  • You must bring and surrender your expired card, which will be destroyed. Students may only hold one card at a time.
  • If you no longer have your expired card, you will need to purchase a replacement.
  • If your card has expired you will not have access to on-campus buildings. 

Do I need to bring my physical government identification?

You need to present your official government-issued photo identification document to verify your identity before we will issue your student card. 

Accepted identification documents must be:

  • The original, physical document (e.g. passport or ACT, NT, WA driver's license); OR
  • A valid official digital document (e.g. NSW, VIC, SA, QLD driver's license) 

Printed copies or digital photographs of your government-issued photo identification will not be accepted under any circumstances. 

Your student card is an official identity document, verifying your identity as an ANU student. As such, we can only issue a student card after verifying your identity using the official documents listed above. 

What if I am studying remotely?

Within Australia

If you are a domestic student approved to study remotely within Australia and need your student card posted, please email student@anu.edu.au with proof of your current address to request a manual application form. 

To provide proof of your enrolment and studies at ANU before you receive a card, you can download a Program or Enrolment Confirmation Letter on your ISIS account.

Overseas

We are not able to provide student cards to those who are studying outside Australia. 

If you need to provide proof of your enrolment and studies at ANU, you can download a Program or Enrolment Confirmation Letter on your ISIS account. 

Do I need to enrol in all my courses before getting a student card? 

Yes, you must enrol in all of your courses for the current study period (half year) before collecting your student card. The study load on your student card will reflect your current enrolment status on the day of printing, e.g. full-time or part-time. 

If you haven't enrolled in all of your courses before collecting your card, it may incorrectly identify you as a part-time student. A replacement fee may be charged for re-issuing a card in these circumstances. 

Study period 1 = Summer Session, Semester 1 and Autumn Session

Study period 2 = Winter Session, Semester 2 and Spring Session

Please note:

  • We cannot issue a student card if you have not enrolled in any courses in the current study period.
  • HDR students should ensure your research enrolment has been completed before collecting a card.  

How else can I verify my identity as an ANU student?

To verify your identity without a student card, you may be able to use a Program or Enrolment Confirmation Letter from your ISIS account and other photo ID (e.g. passport or driver's license). 

 

 

 

 

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