Student cards

If you are a new ANU student commencing in 2021, please note that you will not be able to pick up your card until we return to campus in January after the University Christmas shutdown.

The Christmas and New Year Shutdown for ANU is from 24 Dec 2020 to 3 Jan 2021. This means that no staff will be working during this time in Student Central. During this time there will be no staff responding to enquiries on phones, email, zoom or face to face. Please see the information above if you find you need to access urgent support. We will be happy to assist you with all of your student administration needs once we return on January 4th. We wish all of our students a very Merry Christmas and a Happy New Year. We look forward to helping you in 2021!

To make a booking, please visit the Student Central Setmore page and select '2021 Student Card Collection.'

Last updated: 27 August 2020 

What does my student card do?

Your ANU student card is your official form of identification as a student at ANU. It gives you access to a range of services on campus like borrowing rights for ANU libraries, access to printers, copiers and computer labs and access to examination venues. Your card may also give you access to student discounts at participating locations (e.g. public transport, movie theatres).

Conditions of use:

  • Your card must be presented to ANU staff and security officers upon request.
  • Your card remains property of ANU. You're expected to keep it in good condition and return it to ANU if requested.
  • Your card is not transferrable and only the person named on the card is permitted to use it. 
  • You may only have one student card at a time. 


    Step 1
    Enrol in courses

    You must enrol in courses before you can request a student card.

    You can visit the Enrolment landing page for instructions, check out our video guides on the Student Central Wattle page or get in touch with us via the Student Central homepage

    Step 2
    Request a student card

    If you are currently in Australia and you find that you need a new or replacement student card, you must make an application using the Student Card Request eForm.

    You can use this eForm to request either collection from campus or postage to an Australian address.

    - Collect your card in person:

    1. Submit the Student Card Request eForm.
    2. The eForm will then prompt you to make an appointment to collect your student card in person from the Student Central Pop-up service on Level 1, Di Riddell Student Centre (Building 154).

    Collection is only available by appointment due to Student Central's COVID-19 preventative measures.

    - Have your card posted to an Australian address:

    1. Submit the Student Card Request eForm.
    2. Your student card will be posted to the address you provide via the eForm.

    Student Central will send an email notification to your ANU account when your card is posted. 

    Due to COVID-19 preventative measures from both ANU and Australia Post, it may take a little longer than usual for you to receive your student card.

    Step 3
    Frequently Asked Questions

    - Do I have to pay for my student card?  

    You do not need to pay a replacement fee if you are requesting:

    • Your first student card as a new student.
    • Replacement of an expired or damaged student card. 

    A replacement fee of $30 will be charged if your student card is lost or stolen*. 

    You can pay this fee on ISIS via the pathway: 

    • NavBar (compass icon) > Navigator > ISIS > Account Details > Miscellaneous Purchases 

    *The replacement fee will be waived upon presentation of a police report documenting the theft.

    - What name will my student card show?

    Your preferred name will be used on your student card. You can update your preferred name yourself on ISIS via the pathway:

    • NavBar (compass icon) > Navigator > ISIS > Personal Details > Personal Information

    Please visit the Change or correct your name webpage for detailed instructions on updating your preferred name or official university record.  

    - What if I live outside Australia?

    Student Central is currently only able to provide student cards for those students that are located in Australia. 

    If you need to provide proof of your enrolment and studies at ANU, you can use either your Program Confirmation letter or your Enrolment Confirmation Letter.

    You can download these letters from your ISIS account by selecting the following:

    • NavBar (compass icon) > Navigator > ISIS > Academic Records > Letters  

    Make sure you don't have pop-up windows blocked on your web browser.