The process below is drawn from Assessment Rules. You may wish to familiarise yourself with that document as well as this information.
Prior to your appeal
We encourage you to seek advice from an independent person knowledgeable about the process and aware of potential outcomes. The Dean of Students, the ANU Student Association (ANUSA), and the Postgraduate And Research Students Association (PARSA) are available to provide you with advice. You can approach more than one of these bodies if you are unsure of the advice you have received. Depending on your circumstances, Counselling or the Disability Services Unit may be able to provide you with some assistance as well.
You should be aware that if you appeal a result, the outcome may be a higher mark, the same mark, or a lower mark.
Appeals against a result for an individual assessment task are considered as a component of the final grade, after the final grade is released.
Stage 1 - Informal Consideration
You should approach your course convener within 20 working days after the day the result is published if you have queries regarding your result in a course. If you are unsure of who they are, you should be able to get this information from the Course Outline, or from Programs and Courses. You can also contact the lecturer to find out; and in many cases the lecturer is the course convener. Once you have queried your result, you may then wish to raise a dispute about one or more assessment pieces that contributed to your overall course grade.
On receiving your dispute, your course convener may re-mark (or organise another person to re-mark) your assessment piece, or undertake other action as appropriate.
Your course convener will then let you know the outcome of the review, including what review process they undertook, if any.
At this stage, you may be satisfied with the review and decide to pursue no further action, or you may remain dissatisfied and wish to lodge a formal appeal.
If you do not feel comfortable requesting an informal consideration from your course convener, you may decide not to undertake this step and raise it directly with the Associate Dean in Stage 2.
Stage 2 - Formal Appeal
If you remain dissatisfied, you may lodge a formal appeal to be considered by the Associate Dean of the College where the course is taught. Your appeal should be a letter than contains the following information:
The reasons why the result you received did not fit with a criteria of assessment that was advised to you, or the reason why Assessment Rules or Student Assessment (Coursework) policy or procedure was not followed;
Confirmation that you have already discussed the result with your lecturer, or if not, why not;
Any evidence that you have. For example, if your appeal is in regards to an assignment that you have received back, you will need to include it so it can be considered. If it is about an assessment item that has not been returned to you, you will not need to include it as the Associate Dean will have access to it.
If you submit an appeal that does not contain information relating to the three dot points above, this may significantly affect the chances of your appeal being successful.
Once you have written your appeal, you should submit it to the following email address for the College that manages the course.
Your appeal MUST be submitted within 20 working days of either the original result being released, or the outcome of your Stage 1 dispute being advised to you.
Your appeal will then be considered by the Associate Dean, who may discuss it with the course convener, Head of School, yourself, or other relevant parties depending on the appeal. The Associate Dean will not discuss your appeal with any other individual, and your appeal will not affect any aspect of your future study at the ANU.
Within 20 working days of receiving your appeal, the Associate Dean will let you know the result of their consideration and whether your appeal was successful or unsuccessful, and what will happen next with regards to your result.
For most students this is the conclusion of the available appeals process.
Stage 3 - Procedural Appeal
A procedural appeal is where rules, policies or procedures have not been followed by the university, and this has unfairly disadvantaged you. In this case, it is where the assessment appeal process outlined in the Assessment Rules, Student Assessment (Coursework) Policy, or Student Assessment (Coursework) Procedure, and summarised in Stages 1 and 2 above, was not followed and so your appeal was not considered properly.
If this applies to your situation, you may lodge an appeal on procedural grounds to the Dean of the College that manages the course.
The Dean will not consider the merit or otherwise of your appeal against a grade, but only whether correct procedure was followed. As a result, your appeal at this level is not the same as the appeal you submitted to the Associate Dean in Stage 2.
The details to submit your appeal are as follows:
The Dean will consider your appeal and let you know the outcome within 20 working days. The Dean may discuss your procedural appeal with the lecturer, Head of School, yourself, or other relevant parties to determine whether procedure has been correctly followed.
The decision of the Dean is final.
Students are encouraged to seek support whenever needed.