Do you need some impartial, confidential assistance managing your affairs? There are a number of options for support here. Remember, if you are feeling overwhelmed, you don't have to go through it alone. Reach out for help, and consider talking to someone from one of the University's support services.
For 24/7 crisis support, you can contact the ANU Wellbeing and Support Line on 1300 050 327. You can also visit our Urgent Support page for a list of 24/7 and crisis support options. If you or anybody else is in immediate danger please dial 000 for emergency services.
Supporting your student experience
Eligible domestic undergraduate students may be able to access memberships to University clubs and societies, texbooks, and other financial supports free of charge.
The Community Connect: Financial Supports form allows eligible students to nominate which of the currently available supports they would like access to.
Once complete, a staff member will review your information and get in contact with you within 5 business days.
To access the form please click this link.
To be eligible to receive available support from ANU Community Connect Financial Support, you will need to provide us with:
- Consent for us to access your ANU Student Administration System (SAS) records and Accommodation systems information to confirm your eligibility. (Note: If your eligibility cannot be confirmed, we will contact you for more information before proceeding.)
- Alternatively, please provide us with documentation (examples listed below). Please note the form will only allow one document to be uploaded, please combine your documents into one PDF if you would like to provide multiple.
If you do not wish for your information currently held in the University systems records to be used to validate your eligibility, you can upload documentation to the form manually.
Examples of documentation to include:
- Low Income Health Care Card,
- evidence of Centrelink payments, and
- evidence of a financial hardship scholarship, grant or bursary.
If you are not sure what documentation to provide in lieu of University records data, please contact email@example.com.
If you find yourself in need of financial assistance, there are options available for you.
ANUSA Emergency Grant
These grants are designed to provide financial assistance to eligible enrolled students who are experiencing sudden or unexpected financial hardship that is adversely affecting their education. The main criteria for a grant are the demonstration of a genuine need and that continued study may be in jeopardy due to financial hardship. The maximum grant available is $750 per year.
To be eligible, you must be enrolled as an ANU Undergraduate or ANU College student and be able to demonstrate financial need. An ANUSA Emergency Grant may be used to cover:
- Unexpected medical bills
- Accommodation (such as a bond)
- Short-term living expenses (due to delayed income, etc.)
- Emergency travel costs or travel costs related to medical issues.
Find out more about ANUSA Emergency Grants.
PARSA Emergency Grant
PARSA Emergency Grants are available to offer financial assistance to enrolled postgraduate students at the ANU who are facing genuine and unexpected financial hardship.
Enrolled postgraduate students can qualify for up to $1500 per semester (at PARSA's discretion), depending on the severity of the situation and the potential benefits of assistance.
Students are welcome to apply if they are unable to cover the following costs:
- Costs of living (rent, food or utility costs) as a result of emergency situation;
- Emergent medical expenses and ongoing treatment;
- Unexpected costs as a result of COVID-19 and the travel restrictions (e.g., travel, self-quarantine, health check);
- Costs as a result of natural disaster (bushfire, flood, draught, storm);
- Student visa-related expenses (e.g., visa extension fee, urgent migration advice in relation to student visa);
- Debts (e.g., accrued rental, utility costs);
- Essential vehicle maintenance.
Find out more about PARSA Emergency Grants.
Emergency accommodation bursaries
There are emergency accommodation bursaries available for undergraduate and postgraduate students. See the Bursaries and accommodation scholarships page for more information.
Please note: if you live at a residential hall or college, there may be internal bursaries available. Contact your residence’s reception for more information.
There are a number of scholarship opportunities available at ANU. Check out the Scholarships page for more information.
Student Urgent Relief Bursary (SURF)
Through the generosity of our community and donors, the Student Urgent Relief Bursary (SURF) provides support to ANU students who are experiencing financial hardship and require immediate financial assistance.
Students may apply for more than one expense; however, the maximum total amount disbursed may not exceed $1,000 AUD. Successful applicants do not have to repay the money (i.e. it's not a loan). There is no deadline to apply and every effort will be taken to process applications in a timely manner, generally on a weekly basis. Funds are limited and the SURF will operate until current funds are fully spent.
Visit the Student Urgent Relief Bursary (SURF) webpage for more information.
Other support and financial assistance
- If you are in need of support or assistance in addressing rising home energy costs, you can apply for the ActewAGL $100 Energy Support Voucher via the application form linked, or via the 'reference documents' section of this webpage.
Anyone experiencing energy stress or hardship is welcome to complete an application and submit the completed form to firstname.lastname@example.org to apply.
Financial wellbeing support
If you, or someone you know, is in need of assistance regarding their financial wellbeing, the following services are available to you.
The Student Safety and Wellbeing team are also available to students looking to speak with someone about their situation, and to assist in accessing help services.
Care is a Canberra organisation that offers free financial counselling. They can assist with credit, debt, budgeting, gambling harm, consumer law issues, and even seeking a zero-interest loan for the purchase of essential goods and services. Call their Financial Counselling team (via the National Debt Helpline) on 1800 007 007, or see their website for more information.
Care also offers small, zero-interest loans for purchasing essential goods and services. or see here for more information.
Moneysmart is an Australian government initiative that provides information and resources aimed at supporting financial wellbeing. It contains detailed information on topics of interest for students, including bank accounts, saving, loans and credit, budgeting, and investing.
- See their useful budget planner and information tailored for students pages.
- If you need help quickly, see their Urgent help with money page for information and additional support options.
National Debt Helpline
Call the free National Debt Helpline on 1800 007 007 for free and confidential advice from professional financial counsellors. The line is open from 9.00am to 4.30pm, Monday to Friday.
If you are affected by debt, see the debt page for more information.