Change your personal and contact details

1. Open your Profile in ANUHub and select Contact Details.
2. Check the entries labelled Mobile and Emergency Mobile.
3. Select an existing entry to edit it, or select + to add a new number.
4. Choose the appropriate phone type, enter your number and select Save.
5. Repeat as needed to ensure both mobile-number fields are correct.

For Australian mobile numbers, enter the number in the usual format, beginning with 04. For non-Australian numbers, enter the international country code separately.

Only Australian mobile numbers can receive ANU SMS notifications.

You must provide details of at least one person ANU can contact in an emergency. This person is separate from the mobile numbers recorded for your own SMS notifications.

1. Log in to ANUHub.
2. Go to NavBar > Menu > ANUHub > Personal Data > Contacts.
3. Check the details of your Primary Contact.
4. Select Update to change their details, or Add a New Contact to record another person.
5. Select Save when you have finished.

You can record additional contacts if you wish, but you must have at least one Primary Contact.

Changing your Primary Contact: A Primary Contact cannot be deleted directly. If you need to replace this person, add or update another contact and make them your Primary Contact first. You can then delete the previous contact.

Campus Address

Where you physically live while classes are in session. This may be ANU accommodation, a private rental or another residential address.

International students studying in Australia must keep this address current.

Mailing Address

Where you want ANU to send physical correspondence and documents, including your Testamur if it is being posted.

Your Mailing Address can be the same as your Home or Campus Address.

Home Address

Your main or permanent residence, such as your family home or primary residence before commencing at ANU. For international students, this is typically their overseas home address.

Offshore Address

Used for international students who are enrolled at ANU but completing their studies entirely outside Australia.

1. Open your Profile in ANUHub.
2. Select Addresses.
3. Select an existing address to edit it, or select + to add a new address.
4. Enter the address details and appropriate effective date.
5. Save your changes.

If you know you will be moving at a future date, you can add your new address in advance with the appropriate start date.

Check that the correct address is recorded after saving.

You can add or change your preferred name yourself in ANUHub without submitting a form or supporting documentation.

1. Open your Profile in ANUHub.
2. Select Personal Details > Personal.
3. Select your existing Preferred name to edit it, or select + to add one.
4. Select Preferred as the name type and enter your details.
5. Save your changes.

Your preferred name may be used in University systems, but your Primary name remains the name used for official academic documents.

If your legal name has changed or your Primary name is incorrect, you must request a change to your official University record.

1. Complete the Change your personal details form.
2. Provide supporting documentation as required by the form.
3. Email your completed form and documents to student@anu.edu.au.

Your requested name must match your official supporting documentation. Enter it exactly as you want it recorded, including capitalisation.

Once your request has been processed, check that your Primary name is correct in ANUHub.

Preparing to confer? See the conferral section below for important name-change deadlines. Changes submitted after the relevant deadline may not be reflected on your Testamur.

To change or correct the title recorded on your University record:

1. Complete the Change your personal details form.
2. Email the completed form to student@anu.edu.au, with supporting documentation if required.

Supporting documentation is not required for changes to personal titles such as Mr, Ms, Mrs, Miss or Mx. Evidence of a qualification, professional registration or appointment may be requested for academic or professional titles such as Dr or Professor.

Is your date of birth displaying incorrectly in ANUHub? 

If the day and month appear to be reversed, this may be caused by your browser's date-format settings rather than an error in your University record. 

See the Quick Guide – Changing Browser Date Format before requesting a correction.

If your date of birth is incorrect on your University record:

1. Complete the Change your personal details form.
2. Provide official documentation showing your correct date of birth.
3. Email your completed form and documentation to student@anu.edu.au.

You can update your gender directly in ANUHub at any time. You do not need to submit a form or provide supporting documentation.

1. Open your Profile in ANUHub.
2. Select Personal Details > Biographic.
3. Select your existing gender entry.
4. Choose the option that best represents your gender.
5. Save your changes.

For more information about the available gender options, why ANU collects this information and the support available, see Updates to gender data collection for ANU students.

If your Testamur is being posted

• Make sure your Mailing Address is complete, correct and recorded in English.
• Do not provide a PO Box address.
• If your mailing address is overseas, provide an international contact phone number for the courier.

Update your Mailing Address in ANUHub, not just your Home or Campus Address.

If your address changes after the deadline

Contact Conferrals as soon as possible. Include your ANU ID number, updated mailing address and contact phone number. Updating ANUHub after the deadline may not be sufficient to change your delivery arrangements.

If your Testamur has already been dispatched

Contact Conferrals with your ANU ID number and correct delivery details. Updating ANUHub will not automatically redirect a document that has already been dispatched. Conferrals can advise you about the available options.