If you are studying remotely overseas, please make sure that you use the ANU Global Protect VPN when accessing any ANU systems for your examination. For more information, please visit this webpage.
About Proctorio
We're committed to mitigating the impact of the COVID-19 pandemic on your study and course progression as much as possible.
Following health advice, we're unable to hold exams in-person this semester. In some cases, Course Conveners have made arrangements for alternative forms of assessment, but where an exam must be undertaken to satisfy the course assessment, we've purchased an Australian license for Proctorio to conduct remote, invigilated examinations safely and securely.
We have conducted IT security assessments and a privacy impact assessment of Proctorio; and we have implemented a range of measures to protect students' privacy. The privacy protections offered by Proctorio are one of the key reasons we selected it over other options. The impact assessments conducted showed that Proctorio was the best option for safeguarding student privacy whilst upholding academic standards.
COVID-19 will be a part of our lives for the foreseeable future and this year our community and operations have adapted to function both remotely and in a COVID-safe way on campus. The pandemic is not a short-term situation, therefore short-term solutions, such as a pause on examinations, are not viable.
To ensure that students are assessed fairly and under the same conditions, both remote and in-person examinations often require invigilation. It's also important that we provide assessment options for students so they can continue their study pathway and complete their degree on time.
Invigilated examinations are a core assessment requirement for some courses, and we have purchased Proctorio to ensure that students can complete their core assessment remotely.
Preparing for your examination
You will need a computer less than 10 years old, with internet access (0.244Mbps), Chrome browser and a webcam (see detailed requirements here). Practice examinations are provided on this Wattle page to ensure your hardware, software, and internet connection are adequate for the task.
It is important to remember Proctorio has no access to other files on your computer. If you're using a shared computer, or a computer belonging to your employer, you may wish to create a separate user account to take your examination
- Applying for a grant through the Emergency Grants Fund being administered by ANUSA and PARSA to purchase required equipment for remote study/assessment - please see this webpage for more information.
- Computers are available in Chifley Library (Flex Lab 1) so that you can try Proctorio without installing it on your own computer.
- For students within reach of the ANU campus, options to undertake your Proctorio examination on campus are available. For further information, please visit this webpage.
There have been no changes to the support services we provide at ANU, and Access and Inclusion continues to administer special assessment arrangements for examinations.
Your Course Convener takes decisions about assessments appropriate to the course and any special assessment arrangements, such as extended time, will still be applied. If you have any additional questions or concerns, please contact Access and Inclusion at access.inclusion@anu.edu.au.
During your examination
Proctorio captures a photograph of your ANU student card and of your face. These are then presented for your Course Convener or an invigilator (e.g. ANU Examinations office staff) to check the ID of the test-taker after the examination.
Proctorio does not use any form of biometric analysis, so does not attempt facial recognition. It does do some image processing to determine that it has a good capture of a photo ID and of your face.
If these parameters are not satisfied, the ID check is flagged for extra attention after the examination. If you do not have an ANU student card, you are welcome to use your driver licence or passport, and you can cover your private details (e.g. address, birth date) so they are not captured.
After your examination
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Key Contacts
Academic advice and support: Your Academic College is the place to go for any academic advice, including academic support, program structure and course management.
- Website: https://servicedesk.anu.edu.au/sp
- Email: servicedesk@anu.edu.au
- Phone: +61 2 612 54321