Learning Advisers

Appointments are offered online via Zoom. Students can also choose 'written feedback' to receive feedback from a Learning Adviser via our dedicated Wattle site.

Appointments with Learning Advisers are primarily for research (HDR) students or students with long and complex written tasks (Honours and ANIP for example).

Appointments are booked online. You will be asked to choose either a Zoom appointment or written feedback.

Zoom appointments

Just before the appointment time your Adviser will send you a link for the Zoom meeting. All you need do is click on the link and enable your microphone and camera. You will need a quiet private spot to sit in. We ask that you upload your draft before the appointment (before 9am on the day of the appointment) so the Adviser has time to review it. Use the instructions on our "Upload your draft" page to upload your draft and view your feedback.

Written feedback

Use the instructions on our "Upload your draft" page to upload your draft and view your feedback. The Learning Adviser will read and provide feedback at the appointment time. The feedback will be available at the end of the appointment or shortly afterwards.

If you have any particular information you'd like your Adviser to know, or any specific questions you'd like answered, you can include that message at the top of your draft. Also, it would be helpful if you included the assignment instructions. Please try to combine your assignment instructions and your draft into the one document that you then upload for your appointment.

If you are in the early stages of drafting and only want advice on a structure for your essay / report, or only have some questions, or only want to run a few ideas by an Adviser, please upload those questions / outline / ideas in a Word doc, and we'll do our best to give you helpful feedback. 

Learning Advisers

Learning Advisers are available to assist all students and offer appointments right throughout the year. An appointment with a Learning Adviser can give you in-depth feedback on your writing from a non-disciplinary perspective, providing a fresh view of your argument, structure, paragraphs and sentences. You can chat to an Adviser about other aspects of your work, such as project milestones, research proposals, reading strategies, thesis structuring, chapter writing, seminar presentations and journal article preparation.

What to expect

Booked appointments with Learning Advisers are for 45 minutes and start on the hour. If you are seeking feedback on a draft, submit your work before 9am on the morning of your appointment. 

We have a few rules to help share appointments and to give you time between appointments to apply some of the feedback.

If you have any problems making an appointment, don't hesitate to get in touch. We operate a waitlist during busy times and can usually accommodate requests.

  • Booked appointments for Learning Advisers are limited to once every two weeks (for Writing Coaches appointments are limited to once a week).
  • We will see a full draft of an assessment piece only once (but you can show us an outline, and then a full draft in another appointment).
  • We cannot see an assessment piece that is due on the day of the appointment.
  • We do not edit, proofread or grammar check.
  • We do not advise on the disciplinary content of your work. Your tutors, lecturers and supervisors are the best resources for content-specific advice.
  • We cannot estimate a likely grade for your work.
  • We will only see work directly related to an ANU course of study. For example, we do not advise on IELTS tests, CVs or resumes, job applications or applications to university programs
  • We do not see take-home exams.

And lastly...

  • We cannot see work for courses from the Crawford School of Public Policy or the Military Studies Program (Australian Command and Staff College). These areas have their own support staff.
  • ANU College students can use our services if enrolled in Diploma or Associate Degree programmes only.
  • We ask that you do not record the consultation.


Our services are very popular. In order to provide a fair system for all students, we have some guidelines around appointment cancellations.

  • If you are no longer able to attend a booked appointment, please cancel as soon as possible. You can cancel either online or over the phone.
  • If you cancel within 24 hours of your appointment, you will need to wait two weeks before your next appointment.
  • If you fail to attend an appointment, or cancel within the 24 hour period more than once, you will not be able to make another appointment that semester.
We have a zero tolerance policy for abusive or threatening behaviours directed at staff or students. This includes shouting, swearing, threats, name calling, racist comments and inappropriate gestures. Without exception, those who abuse will be required to leave our offices immediately and will no longer be able to access this service.