Support avenues

17 March 2021
If you are invited to participate in the pilot survey, you will recieve a comprehensive resource from Universities Australia, including FAQs, contacts and support services.

If the pilot survey or the increased conversation around student safety on campus is negatively impacting you, here are support services available to you.

If you need to contact someone urgently, please call the Suicide Call Back Service on 1300 659 467

If your situation is life threatening, please call: Triple zero 000 to access emergency services.


Phone services

  • 1800 RESPECT (1800 737 732)

1800 RESPECT is the national sexual assault, domestic and family violence counselling service. 1800 RESPECT provides phone or online support for people experiencing, or at risk of experiencing, sexual assault, domestic or family violence. 1800 RESPECT also provides support for friends and family of people experiencing violence, as well as workers and professionals supporting someone experiencing violence.

Phone: 1800 737 732
Availability: 24 hours a day, 7 days a week.

  • 24/7 ANU Wellbeing and Support Line

The ANU Wellbeing and Support Line is a confidential and free personal crisis counselling available after hours and on weekends. It is available to all ANU students at no cost to them, for support with situational stress, emotional difficulties and mental health concerns. It is also available to all ANU student leaders for debriefing and wellbeing support.

Phone: 1300 050 0327
SMS: 0488 884 170
Availability: 24 hours a day, 7 days a week.

Phone and online services

  • Mensline

MensLine Australia is a free online and phone counselling service for men with emotional health and relationship concerns.

Phone: 1300 78 99 78
Online  counselling:
Availability: 24 hours a day, 7 days a week.

Online and in Canberra

  • Domestic Violence Crisis Support

The Domestic Violence Crisis Service is an inclusive service working with children, young people and adults who have been impacted by family, domestic and intimate partner violence.  DVCS provides 24/7 crisis intervention, legal advocacy, support to young people and their families, support groups to women and children, safety planning, access to security upgrades and emergency accommodation, awareness, education and training and a specialist program for men who want to stop their use of violence within their relationships.

Phone: 02 6280 0900
Availability: 24 hours a day, 7 days a week.

  • Canberra Rape Crisis Centre (CRCC)

CRCC support women, children and men who have experienced sexual assault, or people who are supporting others who have experienced sexual assault. They provide free and confidential crisis and ongoing counselling, support, advocacy and information about medical and legal options. 

Phone: 02 6247 2525 
Availability: 7am to 11pm, 7 days a week.  

Text/app services

  • TalkCampus (available globally)

TalkCampus is a wellbeing support app available free of charge to ANU students, where you can get instant peer-support for your mental health any time of day and night. Student life can be incredibly tough. TalkCampus is here for the moments when you just need a friend. Talk anonymously to students from universities and colleges around the world going through the exact same struggles you are any time of day or night. This is a safe place where you can talk anonymously about anything and get support for your mental health and whatever is on your mind.


ANU community services

  • ANU Respectful Relationships Unit

The Respectful Relationships Unit can provide information, support, case coordination and referral for those impacted by sexual assault or sexual harassment, including those supporting someone who has experienced sexual assault or sexual harassment. The Respectful Relationships Unit leads the University's ongoing work to prevent sexual assault and sexual harassment before it occurs and to respond appropriately when it does happen.


  • ANUSA assistance

The Student Assistance Team at ANUSA provides support, advice and assistance to undergraduate ANU Students. University can be hard to navigate and the Student Assistance Officers are here to help. The Student Assistance Officers are professional staff, not current students, and confidentiality is assured. The service is free. 

Phone: (02) 6125 2444

  • PARSA assistance

PARSA Student Assistance has professionally trained staff to assist postgraduate or research students with academic matters and/or personal matters related to your status as an ANU student that directly impact your student experience. There is no charge for the service and confidentiality is assured.

Phone: +61 2 6125 2603
Availability: Visit the PARSA Office from Monday to Friday, 9am - 5pm (except public holidays), or contact us for an appointment.

  • ANU Counselling

ANU Counselling Centre offer free and confidential counselling for all currently enrolled ANU students, including ANU College students.

*Not available to students outside of Australia. If you are outside of Australia, please contact the ANU thrive team at

Phone: 02 6178 0455


Overview - Sexual Misconduct Policy 

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