Need help during exams

If you experience any technical difficulties with Proctorio exams, please seek help via:

  • Proctorio Help
    speak directly to a Proctorio agent by clicking on the Proctorio extension shield icon in your Google Chrome extension bar [top right of browser (Available 24/7)]
  • IT Service Desk
  • Call (02) 612 54321, Option 2, and Option 5, staffed Monday to Friday (9am-5pm).

During a formal Semester Exam period, please see the exam support options below. Please note that questions regarding content or exam protocols should be directed to the relevant teaching staff.

  • Technical Examination Help
    Contact ITS (Extended hours of support provided during exam period)
    +61 2 6125 2222
  • General Examination Help
    [e.g. illness, Special Consideration, Deferred Examinations]
    Examinations Office (Extended hours of support provided during exam period)
    +61 2 6125 3236