Need help during exams

If you experience any technical difficulties with Proctorio exams, please seek help via:

  • Proctorio Help
    speak directly to a Proctorio agent by clicking on the Proctorio extension shield icon in your Google Chrome extension bar [top right of browser (Available 24/7)]
  • IT Service Desk
  • Call +61 2 612 54321, opt 2, opt2, opt 5; 9:00am-5:00pm, Monday to Friday.

During a formal Semester Exam period, additional support is provided:

  • Help with Exam Content or Protocol
    Contact the teaching staff for your course
  • Technical Examination Help
    Contact ITS, 8.30am-6.30pm, Monday to Friday
    +61 2 6125 2222
  • General Examination Help
    [e.g. illness, Special Consideration, Deferred Examinations]
    Examinations Office, 8.30am-6.30pm, Monday to Friday
    +61 2 6125 3236