Education Access Plan (EAP) Renewals

Students need to renew their Education Access Plan (EAP) for each new semester and inform Accessibility of any changes to their enrolment. If they don't, they won't receive the necessary support for those courses and any exams.

The deadline to have Special Examine Arrangements (SEAs) in place for the 2025 semester 1 exam period is Thursday 22nd of May. It is your responsibility to have completed the steps for renewal with enough time for Accessibility to process your request. Please note the service is experiencing a high volume of demand so don't delay renewal.

The registration period with Accessibility depends on the nature of the disability or medical condition and the dates in the supporting documents. If the support period has expired, students must provide updated documentation to continue their registration and get a new EAP.

Scenario One

You are an existing registered student with current medical documentation, and you do not require any changes to the adjustments listed in your original Education Access Plan (EAP), please complete the following steps:

1. Log into the Student Access Portal
2. Navigate to the My Support dropdown option on the left panel.
3. Select Semester Renewal.
4. Select Add New.

5. Select the Semester or Session from the Semester dropdown.

   Note: Do not select more than one (1) Semester or Session.

6. To review the adjustments, click on Review the Renewal.

Scenario Two

Your circumstances are within one of the following:

• Your medical documentation has expired.
• Your medical condition has changed.
• You require changes to the adjustments listed in your EAP.

Please complete the following steps to renew your EAP:

1. Log into the Student Access Portal
2. Navigate to My Support dropdown menu on the left panel.
3. Click on Update Request.
4. Click on Add New.
5. Fill out relevant details, upload valid supporting documents for this request, and click on Submit.
6. You will receive an email confirmation about the submission of your request.

Scenario Three

If a meeting with a Disability & Equity Advisor is required, please follow the process below:

1. Log into the Student Access Portal
2. Navigate to Appointments on the left pane.
3. Click on Request New Appointment at the bottom of the screen.
4. Select the Appointment Type such as Advisory or Assistive Technology.
5. Select the preferred Location of the meeting such as Virtual or In Office.
6. Select the Date, Time, Staff Member, and Days of the Week for the appointment. Click on Check Availability to search for all available appointments.
7. Choose your preferred time slot, indicate your Reasons for Appointment, and click Submit Request.
8. You will receive an email confirmation about the appointment.

Note:

To check if you have current supporting documentation, please complete the following steps:

1. Log into the Student Access Portal
2. On the left panel, select the My Support dropdown option.
3. Navigate to Documents to check your documentation validity recorded in the system.