The purpose of this email is to provide information on the implementation of the new Teaching Support Services Team.
The Teaching Services Support team was recently created with a dedicated focus on centrally timetabled teaching rooms and is the integration of F&S and Information Technology positions and staff members. The team is both administrative and operational in nature.
The team has a dedicated focus on supporting the 105 centrally timetabled teaching rooms, including daily room checking for IT, AV, WHS, soft FM and any other issues that may arise, to ensure a positive experience for all room users and stakeholders. Service will be offered from 8:00 am to 8:00 pm, Monday to Friday. Operational timeframes will be reviewed after Semester 1, 2021.
Updated signage (see above) and direct contact information will also ensure a more streamlined process for students and lecturers when issues do occur within the rooms.
For further information please contact the Teaching Support Services Team via email email@example.com or phone the team direct on 02 6125 0004 (Ext 50004).
Ms Nicki Middleton PSM
Facilities and Services Division
The Australian National University, Canberra | CRICOS Provider: 00120C | ABN: 52 234 063 906