I am a new student starting in Semester 1 2021 and I would like to know when will I receive my offer?
Admissions, Scholarship & Accommodation (ASA) students have received their August offer and have until 7 September (midnight) to accept and pay the accommodation deposit. ASA students must accept their accomodation offer in the ASA Portal first and this will generate correspondence to inform you on how to complete the acccomodation acceptance and deposit. The formal accommodation contract and balance of acceptance fees will be payable in December. Please contact us at firstname.lastname@example.org if you need any assistance.
Accommodation offers for ALL other students,commencing in Semester 1 2021, who are eligible for the accommodation guarantee will be issued on a rolling basis after the portal closes for Semester 1 2021 applications. If you have not yet received your offer do not panic, continue to monitor your emails including your junk mailbox.Please contact us at email@example.com if you need any assistance.
If you are not eligible for the accommodation guarantee (for example a Postgraduate student or a continuing student), offers will be sent to you after all accommodation guarantee offers have been made. I
How do I accept my accommodation offer?
Please follow the instructions in your formal offer email to accept and pay for your accommodation.
What fees do I have to pay to accept my offer?
Your acceptance payment will vary depending on the residence you are allocated to (information can be found here). Your acceptance payment is the sum of the following fees:
Registration fee (for new students only)
Resident Committee Fees
Two weeks rent
When do I have to accept my offer?
Please read your offer letter carefully as this will state the acceptance deadline. Some deadlines could be as short as 48 hours. If do experiencing difficulty in accepting or making your payment please contact the Residence you received the offer from immediately to discuss what options are available to you.
Can I extend the date to accept my offer?
As we experience a high demand for our accommodation and as ANU is committed to giving as many students as possible an opportunity to live in on-campus accommodation, we are unable to extend acceptance dates noted on your official accommodation contract. If you are experiencing difficulty in accepting or making your payment please contact the Residence you received the offer from immediately to discuss what options are available to you.
Can I change my mind after I accept my offer?
If you decide to accept your offer and later change your mind, you can cancel your offer. Please email firstname.lastname@example.org with information about the request to cancel. The team will then provide explain the cancellation process and refund of the relevant fees.
If I received my offer of study but not my accommodation offer, what should I do?
Please contact us and we can assess whether you do have an application and we can provide you further advice. We are unable to offer accommodation to an applicant who has not submitted an accommodation application.
If you have not applied for accommodation, you must submit an application for accommodation through our portal.
Can I decline my offer?
Yes. It is up to you to decide if you want to live on campus of not. If you decide to decline the offer but later decide you want accommodation, you can contact us to reactivate your application. Please note if you decline your offer for guaranteed accommodation, any further applications will no longer be eligible for the guarantee.
Can I submit a late application?
Yes, but please note your application will not be eligible for guaranteed accommodation. Offers will be provided as spaces are available. We advise you also review our off campus accommodation options to ensure you are not left without accommodation.
Can I change my preference?
Unfortunately, you are not able to change your preference. ANU does have a Transfer process, while this is not guaranteed we will try and assist you where possible.
When should I arrive at my Residence?
Your occupancy agreement will provide you with details of your contract start date. Most Residences will have check-in and arrival between 1 February and 5 February. If you plan to arrive after the contract start date, please do let the Residence know of your planned arrival date, noting you are still required to make payment from the start of your contract.
What do I need to know before move-in day?
Your Residence will provide you with a pre-arrival information.This is sent to you by email once you accept your offer of accomodation.
What do I need to bring with me?
All Residences contain a bed (with mattress protector), wardrobe, desk, chair and a sink. You should bring your clothes, toiletries, sheets and blankets/duvet. If you are going to be living in a self-catered residence you should also bring your cooking utensils and equipment. Please refer to moving-in for more information.