I'm in need of help and support, where can I go?

If you require urgent help

If you, or someone you know, has just experienced an incident of sexual assault and are in fear for your own safety, or the safety of others, or require immediate medical attention, then call 000 and seek immediate police or ambulance assistance.

Sexual assault support services

If you have experienced an incident of sexual assault or harassment, or something has happened that you aren't ok with and you would like to talk to someone about this, there are a range of services available to you that can offer you support. All the support services listed below are free to access and contacting them will not be shown on your academic record and also won't affect your visa status.

Support service Hours Contact

Canberra Rape Crisis Centre (CRCC)

CRCC provides free and confidential crisis and ongoing counselling, support, advocacy and information about medical and legal options. Support for men, women and children who experience sexual assault. CRCC have counsellors on campus 5 days a week. 

7am - 11pm

6247 2525

After hours

131 444

Forensic & Medical Sexual Assault Care (FAMSAC)

Based at Canberra Hospital FAMSAC provides forensic and medical sexual assault care to people who have experienced sexual assault.

9am - 5pm 6244 2185
After hours 6244 2222

Service Assisting Male Survivors of Sexual Assault (SAMSSA)

- part of CRCC

7am - 11pm

After hours

6247 2525

131 444

Counselling for Aboriginal and Torres Strait Islander Survivors (Nguru) 7am - 11pm 6247 2525
Domestic Violence Crisis Service 24 hours, 7 days 6280 0900


National sexual assault, domestic and family violence telephone counselling service.

24 hours 1800 737 732

ANU has also prepared online resources to help you find the right assistance if someone you know has been a victim of sexual harassment or sexual assault.

ANU community support services

There are a range of different support services available to members of the ANU community, that you can access free of charge and without them affecting your academic record or student visa.

ANU Counselling Centre

Confidential Counselling, support, information and referral.
T: 6125 2442  
E: counselling.centre@anu.edu.au
Opening hours: 9am-4.45pm Monday to Friday. Closed 1- 2pm and public holidays

ANU Security

ANU Security maintains a 24 hour patrol, responding to emergency situations and providing First Aid.
T: 6125 2249
Opening hours: Respond to emergency situations 24 hours/day

ANU Crisis Line

A service that provides general mental health support and counselling.
T: 1300 05 0327
Opening hours: Available 5pm - 9am weekdays, 24 hours on weekends and public holidays.

ANU Health Services 

Confidential Medical support, information and referral.
T: 6125 3598 Front Desk
T: 6125 9695 Nurse 
Opening hours: 9am-5pm Monday to Thursday; 9am-4pm Friday. Closed 12.30-1.25pm & Public holidays.

Dean of Students

Provides confidential, impartial advice and assistance. Advice on formal grievance resolution procedures
T: 6125 4184 
E: dean.students@anu.edu.au
Opening hours: Appointments available 10am-12 noon and 1.30-3.30pm

Access & Inclusion

Access and Inclusion is an educative hub on practices inclusive of disability within the ANU community.
T: 6125 5036
TTY: 6125 3008


Receive free and confidential information, advice and advocacy from one of our lawyers at ANU Students Association (ANUSA) for undergraduate students.
T: 6125 4093
E: sa.assistance@anu.edu.au
Opening hours: 9am-5pm


Receive free and confidential information, advice and advocacy from one of our lawyers at Postgraduate and Research Students Association (PARSA) for postgraduate students.
T: 6125 2603
Opening hours: 9am-5pm

Heads of Residential Halls & Colleges

For students who live on campus. Contact the Head of your residence, hall or college for academic and personal support, referral and information.

General community support services

There are a range of support services available for all members of the wider community that offer confidential counselling and support.


Crisis counselling available 24/7
T: 13 11 14


Counselling and Referral Service for people who are lesbian, gay, bisexual, trans, and/or intersex
T: 1800 184 527
Opening hours: 3pm - midnight