Initial consultation

Access and Inclusion appointments are available by Zoom appointment only. Please visit the How to Register homepage or email to make a booking.


The registration process involves the verification of the disability or medical condition through the provision of appropriate documentation, the discussion of needs and the preparation of an Education Access Plan.

If you require the University to adjust a process, provide equipment, or make any other adjustments, you must disclose the nature and extent of the disability or medical condition to the University. We will then assess the nature and extent of the disability or medical condition and facilitate the provision of support.

Students may request that their assessment be reviewed at any time. 

Appointments will consist of a 50 minute consultation with a Student Access & Success Officer (SASO) to discuss your circumstances and develop and Education Access Plan (EAP) if appropriate.  Please arrive 10 minutes prior to your scheduled appointment time. Late arrivals may result in rescheduling of your appointment.

Medical documentation

To enable a full and proper assessment we ask students to provide opinions from medical experts that describe the nature of the disability or medical condition and the extent to which that disability may impact on the student's ability to undertake their studies. This allows us to:

  • provide advice on the impact of disability in the tertiary education environment
  • provide advice on the nature of the supports and adjustments that would minimise the impact of disability in tertiary education
  • assist with negotiations and advocacy with other university staff
  • ensure that all students are protected by our policies and disability discrimination legislation.

Medical documentation outlining your diagnosis, impact on your studies and the recommended adjustments to support you in your studies must be provided to Access and Inclusion for assessment.  Please request your medical practitioner to complete our Health Practitioner Report. Alternatively if you have current (no older than 2 years) comprehensive medical documentation outlining the above, you may submit this for consideration.