Your O-Week with ANU Student Central

7 July 2020

Orientation Week is less than two weeks away! If you're a new student, O-Week is a good time to learn all about ANU student administration and sort out your enrolment, fees and timetable for the semester. For continuing students, O-Week is the perfect opportunity for you to take a step back and make sure you know how to manage the administrative side of your degree. 

Though Student Central is still working remotely and we can't meet you in person just yet, we're still here to guide and support you as you begin your journey as an ANU student!

Access Online Resources 24/7

We've developed a range of online resources that you can access at any time, from anywhere around the world!  We encourage you use these online resources to learn about ANU student administration so that you are empowered to manage your degree. 
  • Student Central Wattle page:
    • This is an online information hub that will house a range of Orientation Week resources for new students and continuing students such as video webinars and guides about enrolment, timetabling, domestic fees, international fees and more. 
    • Currently, the Wattle page holds all our Student FAQ Webinars, a video series that addresses the most common queries that we receive each week. These webinars are also available on the Student Central Facebook and Instagram
    • To access the Student Central Wattle, all students need to do is visit this link and click the 'Self-Enrol' button.  
  • OurBot, the Student Central Chatbot: 
    • OurBot will launch prior to O-Week, to help answer any frequently asked questions you might have about ANU student administration at orientation. 
    • OurBot will be there to guide new and continuing students to answer quick questions at any time of the day or night.
    • It will be hosted on the Student Central homepage and other relevant student administration pages throughout the ANU website. 

Live Orientation Week Webinars

  • If there is a topic that isn't covered in the Student Central Wattle and by OurBot, you can attend one of our live Orientation Week Webinars
  • Hear from one of our friendly staff members as they discuss enrolment, timetabling, international fees and domestic fees. 
  • This is also a great opportunity to get any of your questions answered in a public forum. 

Request your ANU Student Card 

  • Further information will be posted on the Student Card webpage prior to O-Week. 
  • In the meantime, we recommend that you focus on enrolling in your courses and learning about ANU student admin using our online resources. 

Get in touch with Student Central

If you have any questions or need further guidance with navigating ANU student administration that isn't covered by OurBot, the Student Central Wattle page or live webinars, you can get in touch with us in the following ways: 
  • Virtual Drop-in Service: This is the perfect way to get a response to your questions quickly. 
  • Email student@anu.edu.au:  We'll endeavour to respond within 2-3 business days, just make sure to use your ANU student email account. Please note, these timings may change during peak periods such as Orientation Week.
To always stay up to date with the latest updates and news on our services, operating hours and more, you can: