Working from home

27 March 2020

The situation is changing rapidly as the growth in COVID 19 cases is accelerating.  

We need to minimise the spread of the virus within our community - we must substantially reduce the activity on campus to reduce contacts and the risk of transmission. 

We will now be moving to remote working, teaching, research and studying across ANU. 

This arrangement will be in place for the remainder of Semester One - from Thursday 26 March until Saturday 27 June. 

University buildings will be locked down from Monday 30 March, and staff will not be able to access their building.

Essential health services including ANU Counselling and the National Health Co-op will be available by scheduled appointment for staff and students.

National Health Co-op: Call +61 2 6178 0400 or book an appointment online: https://www.nhc.coop/locations/anu

For information on other support services, visit: https://www.anu.edu.au/news/all-news/support-for-you-and-our-community#support 

 

Very limited on-campus activities

From Thursday 26 March, the only activity allowed on campus will be: 

  • Laboratory based work supporting the COVID-19 response 

  • Maintenance of required on-site infrastructure  

  • Lecture recording for remote teaching 

  • Student and staff counselling services 

  • Access to Chifley library resources and support  

  • Residential hall operations 

  • Defined limited services for which there is no alternative (such as payroll, security, childcare and financial payments) 

No other activities will be conducted on campus. 

Essential health services including ANU Counselling and the National Health Co-op will be available by scheduled appointment for staff and students.

National Health Co-op: Call +61 2 6178 0400 or book an appointment online: https://www.nhc.coop/locations/anu

For information on other support services, visit: https://www.anu.edu.au/news/all-news/support-for-you-and-our-community#support 

 

Looking after your wellbeing when working from home

We encourage you to visit this page for tips on 

  • setting up a working from home schedule and dedicated work area; 

  • how to stay productive when you are working from home; and 

  • looking after wellbeing for you (and your family) while working from home. 
     

Remote teaching

All courses must be delivered remotely for the remainder of Semester One. 

Teaching is currently on pause for one week (Monday 23 March - Friday 27 March), as Colleges prepare for remote delivery of all courses. For more information on this, visit: https://www.anu.edu.au/news/all-news/teaching-pause/ 

Recording Lectures On Campus

Staff who require support with recording of lectures will be able to access a lecture theatre on campus with a technician by appointment from Monday 30th March. Bookings are self-service and can be booked at this link https://anu.skedda.com/booking 

Eight recording facilities have been identified in the CBE Building and HW Arndt Building. Recording facility is available for use Monday 30th March to Sunday 19th April. 

Booking Information:

• Rooms will be available 5am - 10pm seven (7) days per week
• Minimum 30 minutes to a maximum of 3 hours per day (up to 6 hours per week)
• Cleaning services will be undertaken between bookings
• Security will be present to check in/out staff for each session

Staff making bookings are required to confirm they are not in self-isolation and meet all ANU requirements as they relate to COVID-19.More information is available in the following user guides: 

Room Booking Tool - User Support Guide

Room Booking Tool - User Support Guide for Outlook Integration 

FAQs for teaching staff

Q. Are there any exemptions to this? 

Staff who were granted remote teaching exemptions will not be able to continue with face-to-face learning. Staff should contact their Associate Dean of Education to discuss their course options. 

In the exceptional circumstance that a course cannot be delivered remotely in Semester 1 alternate arrangements will need to be made. 

Q. Can I still go on campus to record lectures for remote learning? 

Staff who require support with recording lectures will be able to access a lecture theatre on campus with a technician by appointment. If you need this service please contact your supervisor. 

Q. How do I provide laboratory-based teaching remotely? 

A cloud based virtual desktop that will support computer laboratory-based teaching has been developed. More information on this will be communicated in the coming days. 

All other delivery support will be provided online. 
 

Remote research

All campus-based research not related to COVID-19 will cease until the end of the Semester. 

  • Caring for animals will continue 

  • Infrastructure that can be accessed remotely will be maintained  

  • All other research relying on campus-based facilities will pause until the end of the Semester 

  • Access to library resources will be available by appointment and online  

  • Any required ramp down will be carefully managed 

  • Supervisors should work with HDR and Honours students to ensure continued engagement and progress 
     

Setting up working from home arrangements

We understand that some may find it difficult to work from home. We will be flexible and understanding of a variety of circumstances. You will continue to paid as normal during this period. 

Hours may be spread out across the week. If you can work at least 25 hours of a 35 hour week (pro-rated for part time staff), this will be deemed a full working week for pay purposes. 

All staff should utilise the following resources:

We understand that there may be a period of adjustment as we transition to this way of working. We ask your patience as we make this transition.  

We are relying on the sense and empathy of supervisors to make decisions about how we can keep people engaged in work. 

Office equipment (including IT equipment)

  • You may take items under 10kg (e.g. your chair) home if you can do so in a safe manner. Please do not take chairs on public transport. 

  • Do not remove any large office equipment such as desks, or sit-to-stand desks to take home. 

  • The University will not be organising removalists or such to remove items from the University to your home. 

  • If you need to purchase furniture at home, you may be able to claim this in your annual tax, but please seek independent advice for your personal situation. The Australian Tax Office website provides advice about tax deductions for work expenses. 

  • If you take equipment home, you will be responsible for returning the equipment at the end of the working away from campus period. 

IT desktop equipment 

If you do not have an ANU laptop or home computer, please liaise with your supervisor on options before removing any office-based IT equipment. Your supervisor will liaise with your General Manager or Director. 

If approved to remove IT equipment from the office, please register the equipment in the Equipment Register Form. Please note you will need to take personal responsibility for this equipment - including safely removing, carrying and installation in your home. 

Please note that most desktop equipment does not have wi-fi access so you will not be able to use your desktop at home and connect to the University, without running a cable back to your router and without possibly applying some configuration. 

Purchasing IT equipment

The IT and procurement teams are working hard to procure additional laptops. Please be aware due to shortages there may be delays in receiving equipment. 

If you need to purchase office equipment at home, you may be able to claim this in your annual tax. The Australian Tax Office website provides advice about tax deductions for work expenses. 

Home internet connectivity

The University is unable to provide home internet connectivity or process reimbursements at this point in time. 

You may be able to claim this under your annual tax but please seek independent advice for your personal situation. The Australian Tax Office website provides advice about tax deductions for work expenses: https://www.ato.gov.au/Individuals/Income-and-deductions/Deductions-you-can-claim/ 

While working from home the IT Service Desk can continue to provide support for your ANU provided laptop and equipment. If you are having difficulty with your own provided home internet connection or home computer there are a range of private organisations that you could contact to provide an individual private arrangement. For more information visit the Working Remotely page. 

VPN service 

The IT team is in the process of rolling out a VPN service for all staff that can be utilised on home computers or ANU managed devices. You will find instructions on this here: https://services.anu.edu.au/information-technology/login-access/working-remotely

Please ensure you test your connection from home and if you have any issues that are not covered in the attached link please log a job with Service Desk Portal

IT support

ITS are currently managing an unprecedented amount of demand. ITS staff are working through this prioritising support for remote working. 

To help Service Delivery manage the high call volume please search the IT Knowledge Base prior to logging a ticket with the Service Desk. Your patience is appreciated. 
 

Using Zoom

Using technology to stay connected is very important. Zoom meeting software can help. 

Information about Zoom at ANU is available here:  https://services.anu.edu.au/information-technology/software-systems/anu-zoom-client

The ANU Zoom User guide can be found here: http://imagedepot.anu.edu.au/scapa/ITS_KB-ANU_Zoom_Guide_20170629.pdf 
 

Parking permits

If you already have a parking permit and wish to cancel it, you may do so via the online parking permit or by contacting the parking office for assistance via https://services.anu.edu.au/campus-environment/transport-parking
 

Childcare centres on campus

Childcare services have been deemed an essential service by the ACT government and on campus facilities will not be directed by the ANU to close at this time. 
 

Recruitment

There is limited opportunity to onboard new staff at this time, and on that basis we will pause all current and new recruitment.  

However, if there are any reasons to make exceptions to this, please contact the Director of HR.
 

Travel

There is to be no official travel until after the end of Semester 1.