Service improvements for staff

24 August 2014

A new website has been launched so staff to keep up-to-date with improvements to the University’s systems and processes.

The Service Improvement website will contain regular updates relating to current projects, and the changes that are yet to come.

Recent activity includes improving systems for ANU financial planning, and the release of new financial reports to support Chief Investigators involved in research projects.

The new website also includes information on the new electronic records management system and an upgrade to HRMS, both coming at the end of the year, and preparing for the launch of online recruitment at the end of September.

“As universities continue to face financial constraints, increasing regulatory demands and increased competition, it is now more important than ever that we ensure our administrative services are effectively supporting our core business of education and research,” says ANU Executive Director of Planning and Administration Chris Grange.

The changes taking effect come after staff consultations, over the past few years, that highlighted issues with slow, inefficient and sometimes unresponsive administrative systems and processes that impede efficiency and add to staff frustration.

Mr Grange says with many of these improvements now coming online, it’s important that staff are kept in the loop with the changes, and the new website will enable this to happen.

Other service improvement changes to go live soon include improved reports for researchers and administration staff covering data on grants, publications and HDR supervision, while a new budgeting tool to assist researchers in costing and pricing their projects accurately is expected to be delivered early next year.