International students

Students who have completed Form 1545 COVID-19 Impacted Student.

At ANU the 1545 form is completed by the Academic Standards and Quality Office. Please email your completed form to:

ANU attracts students and scholars from across the world, creating a diverse and enriching community where everyone can feel at home. The University's is committed to supporting our international community during this time - regardless of whether they are in Canberra, Australia or elsewhere in the world. This includes providing the relevant information and support services to help address the needs of the different situations many of our international community find themselves in.

On this page you can find out more about:

If you are unable to find the information you are seeking, or have a question regarding available support, contact the Community Wellbeing Team via email at, or by calling +61 2 6125 3346 (option 1) during business hours, or calling ANU Security (+61 2 6125 2249) outside of business hours.

Visa information

The Government has announced a range of visa measures to support students. The measures will be temporary and will continue for as long as necessary. See Minister's media release.

Student visa fee

The Australian Government is temporarily waiving the visa application fee to allow students to lodge a further student visa application to complete their study. This is available to certain students who held a student visa on or after 1 February 2020 and who couldn't complete their course within their original visa validity due to the impacts of COVID-19. This includes students who:

  • deferred their study as they were unable to enter Australia due to travel restrictions
  • were forced to reduce to a part-time study load
  • were unable to complete their work-based training and/or placements.

This measure is not intended for students who are applying for a new student visa due to ordinary reasons (including if you have failed a course or a unit of study, deferred for personal reasons or voluntarily reduced your study load.)

To be eligible, you must apply for a Student visa online and you must attach a completed Form 1545 COVID-19 Impacted Student (PDF - 228 KB) with a valid Student visa application. At ANU the 1545 form is completed by the Academic Standards and Quality Office.

Please email your completed form to:

Refunds will not be available for students who have already applied for a Student visa. Only new applications will be eligible to have the application fee waived.

Temporary Graduate (Subclass 485) visa eligibility 

The Australian Government has temporarily changed the requirements for a Temporary Graduate (subclass 485) visa for certain students who have been impacted by COVID-19. Specifically, online study undertaken outside Australia as a result of COVID-19 travel restrictions will count towards the Australian Study Requirement for existing and new student visa holders.

Offshore student visa grants

The Australian Government has indicated that they have recommenced granting visas for students who lodged a student visa application outside Australia where all the requirements are met.

While travel restrictions remain in place, you cannot travel to Australia.

Additional information

For up-to-date information regarding visas, including information about staying, leaving or coming to Australia, visit:

For information about your work rights during the coronavirus outbreak, visit:

ANU support services

The University provides a range of support services to all students, both domestic and international, to support their wellbeing, learning and development while at ANU. 

Accessing support remotely

A comprehensive list of support services that you can access remotely is available here.

If you cannot find the answer to a question you have, contact one of the following teams.

Student Central

Student Central offer virtual drop-ins and appointments for anything relating to student administration, advice and support services.


COVID Response Office

The COVID Response Office can provide you with advice about actions we are taking to ensure the wellbeing and welfare of our community during the COVID-19 pandemic.

You can reach out to them about COVID matters including:

  • Our COVID Safe Campus
  • Travel advice
  • Support and wellbeing
  • Working from home or returning to work
  • Studying remotely
  • Living on campus

You can contact the team via email:

Community Wellbeing Team

The Community Wellbeing Team was established as a dedicated group to support our community through COVID-19.   

The Community Wellbeing Team can give you on-the-ground support in response to current and emerging COVID-19 situations. The group provides customised, timely and agile support and care to all staff, students and visitors, including:   

  • Advice regarding the current public health measures in place including the need to attend a doctor or a testing clinic;   
  • Information on current travel restrictions and assistance with changing travel plans;    
  • Support to establish and maintain self-isolation (when required);   
  • Providing practical, logistical support for self-isolation to members of the community with limited outside support;   
  • Facilitating work or study from home arrangements (where possible); and   
  • Accessing assistance and support, and anything else that will aid our community wellbeing during this time.  

You can contact the team by email at, by calling +61 2 6125 3346 (option 1) during business hours, or calling ANU Security outside of business hours. 


The ANU community is inclusive, open and respectful. In other words, we do not discriminate, and we do not accept discriminatory behaviour. If you should experience or witness such behaviours on campus or in the community, we want you to know whom you can talk to about this, how you can be supported, and the ways that you can report these behaviours.

For guidance on reporting incidents of discrimination and racism visit

For guidance on being an effective bystander and calling out racist behaviors visit 

Government and other support services 

Federal Government

The Australian Government has established an International Student Hotline (8am-8pm AEDST Monday to Friday within Australia only) to assist international students with questions or concerns relating to their study and COVID-19.

The Department of Education Skills and Employment has developed FAQs for International Students

ACT Government

The ACT Government is supporting temporary visa holders and international students affected by COVID-19 who are ineligible for Commonwealth assistance programs. The Government is providing $450,000 to support these Canberrans.

  • You can contact the ANU Student Wellbeing Portfolio on for more information and ongoing support.

Other Support & Information

Insider Guides have developed a COVID-19 Student Resource Hub.

Regular COVID-19 updates are available in 63 languages from SBS News.

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