Skip Navigation | ANU Home | Search ANU | Students | Staff
The Australian National University
Student Administration Services
Student 21
Printer Friendly Version of this Document

Student 21Chrysalis sculpture by Kayser

About Student 21

Student 21 is the database the stores all student information, including contact, enrolment and results details. The database also holds details of the programs and courses offered by the University. The software that is used to drive Student 21 is called PeopleSoft. Student 21 is one of the major Peoplesoft databases used at the ANU for administrative records. The other major databases are for human resources and financial information.

How is Student 21 used?

Student 21 is maintained centrally by Student Business Solutions (SBS), an area within Student and Academic Services. SBS updates and maintains the database, ensuring that it is working correctly, and is also responsible for entering in details of new courses and programs and amendments to existing courses and programs. Other areas within SAS search Student 21 to compile various reports, such as fee or graduation information.

Administrative staff across the University may access Student 21 to search for student records, course, class or program information, enter assessment results, admit and enrol students.

Students are able to update their enrolment and contact details stored on Student 21 by using ISIS .

Getting access

To get access to Student 21 you will need to

  1. Please read the Acceptable Use of Communication and Information Systems Policy
  2. complete a Request for Access (rtf)/Request for Access (pdf), have it signed by your supervisor and fax the form to SBS.
  3. attend a training session.
  4. obtain your password from the Division of Information Helpdesk (Old Administration Area, Building 3K, ANU Campus Map Reference D3).
  5. have the ESP software which drives the database installed on your computer. Your local IT support officer can help you with this.

Training in using Student 21

See the Training Schedule for forthcoming training dates and how to book in for a training session.

The Training Course Outlines will give you an overview of the content for the different training course types.

Training Manuals can be accessed through Solution 1021 on the DOI Helpdesk.
After logging in (using your UniID and HORUS password) click on the 'Find a Solution' tab, select topic 'Student21' and do a keyword search on training.
(Alternatively you can change the Search Type from Text to ID with a keyword '1021')

Support and help

Your training manual which you will have received at your training session is a good source of advice for using Student 21.

Other documents you may find useful are the glossary of Student 21 terms or the overview of academic structure in Student 21.

For further help, please contact the SBS helpdesk:

Telephone: (02) 6125 5467 (internal extension 55467)
Fax: (02) 6125 8421

Additional Information

Analysis of Student Performance Macro

The Analysis of Student Performance Report (ASPR) macros can be found on the ASPR site within Student Administration Services.

Student 21 Client Installation

Information regarding the installation of the Student 21 client can be found on the ESP site within Information Services @ANU.