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Student Enrolment & Administrative Procedures (SEAP) Guide
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Union CourtStudent Fees

Payment of All Fees (including Up Front Student Contribution Amounts)

Payment of Tuition Fees

Providing you have registered courses, by the due date for enrolment/re-enrolment, an invoice will be available in ISIS before the due date for payment if you have an outstanding balance to pay. If you do not receive an invoice and the due date for payment is drawing near, you should contact the Student Fees Office especially if you have enrolled late or made late changes to your enrolment.

If you are a graduate student who has a FEE-HELP loan you will not receive an invoice, as your balance will be zero. However if you receive an invoice please email fees.officer@anu.edu.au.

If you wish to make an upfront full/partial payment by the due date, you should check your customer account in ISIS. If you have any questions about your account please email fees.officer@anu.edu.au.

All students paying tuition fees or paying the student contribution amounts upfront are required to pay by the due date recorded on the invoice. If you have a liability at any time for more than one fee type, you will receive separate invoices, for example HECS-HELP or Tuition Fees (DTF or ISF).

Accounts settled by 4.00pm on the due date will avoid any financial penalties. After the due date payments will be accepted with a late fee. Payments will not be accepted after the relevant course Census Date.

Reading your Invoice

All Commonwealth supported students will be recorded as upfront payers and your invoice will be available in ISIS to view or as a download. If you have supplied a Tax File Number (TFN) and have an amount owing after the course Census Date, your remaining debt will be deferred.

You must pay the exact amount of the calculation, including cents. Do NOT round to the nearest dollar. Any unpaid balance will be deferred through the taxation system.

Payment of Tuition Fees and Student Contribution Amounts by BPAY

When using this service to make payments, please use the Biller Code and Your Ref number quoted at the top right-hand-side of your invoice. If you are enrolled in a program for which you pay a student contribution amount and a program for which you are required to pay DTF, you will receive two separate Tax Invoices with separate biller reference numbers to use. If you wish to pay both invoices using BPAY, please make your payments separately, using the separate reference numbers. Payments using BPAY may be from your cheque, savings or credit card accounts (Master card or Visa). Information about how to register for BPAY can be found on the Fees website.

Online Payments

Students may make a payment online in ISIS using a credit card only. Please print of your receipt at time of payment.

Posted and Faxed Payments

If you do not wish to use BPAY or pay online, the University will continue to accept posted payments and faxed credit card authorisations.

Students using the postal service or faxing credit card authorisations will be responsible for ensuring that the payment reaches the Fees & Scholarships Office by the due date.

It is recommended that posted payments be sent by Express Post. It is also recommended that transmission reports are kept as proof of the date faxed payments have been sent.

Payments made by cheque must be for the exact amount due, including any late fee due.

If a student's payment is rejected by a bank and subsequently dishonoured, any bank charges and administrative costs incurred will be passed onto the student for payment. Students will be notified of the extra charge by letter, email or phone.

Payment Over the Counter

Students who do not wish to take up one of the above payment options are able to make their payment using credit or debit card at the ANU Student Exchange, 121 Marcus Clarke Street (entry via Childers Street), Building X-005. Payments must be made by the due date.

ANU Student Loan Fund

The University, in association with Service One Members Banking, has developed a loan scheme for students in short-term financial need. Funds are disbursed by Service One and repayments, at a subsidised rate of interest, are made to Service One. The conditions and amounts of loans are flexible to cater for the needs of individual students, but loans are not available to pay tuition fees. Further information and application forms may be obtained from the Welfare Officer who is in the Students’ Association Office, in the Student Services Building (17A).

Notes

Due to security and legislative requirements, cash is not accepted at Student Administration for tuition fees or student contributions.

You will be responsible for any late fee applied because of late payment, and your enrolment will be cancelled if fees are not paid by the course Census Date.

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