Student Administration Services
Student Enrolment & Administrative Procedures (SEAP) Guide
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Student Administration Services
Student Enrolment & Administrative Procedures (SEAP) Guide
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General InformationOther Areas and Information
With the exception of some students enrolled in pre-tertiary programs and Year 12 Extension students, all students of the University are eligible to join any or all of the following recognised organisations:
The Council of the University holds the view that student management of student affairs is a desirable University purpose and encourages active student participation in these student organisations. Membership of the student organisations is voluntary. You have the right at any time during the academic year to withdraw from membership of, or become a member of, any of these organisations. You may do this by writing to the student organisation concerned, informing it of your decision. Should you choose not to be a member of a student organisation your decision will have no academic significance; you will continue to have access to the amenities and services provided by the University but you will not be eligible to enjoy the rights specific to members of the organisation. NB: These arrangements may change subject to legislation.
Upon enrolling, students sign a declaration that they will observe the Statutes and Rules of the University and the directions of the constituted authorities of the University. Students will be expected to observe the terms of this declaration and the University may refuse to admit to classes for such periods as it thinks fit any student who commits any serious breach of discipline. The Discipline Rules made by Council under the Discipline Statute are published on the rules website. For individual undergraduate and graduate coursework program requirements refer to the relevant program entry as listed on the Study@ANU website.
Youth Allowance and Austudy Application forms and basic information can be obtained from Centrelink Offices and the Centrelink website. Abstudy Application forms and basic information can be obtained from Centrelink Offices. Centrelink Offices:
Centrelink
The majority of parking areas available on campus are reserved for use by permit holders. The following students are eligible to purchase a permit:
Eligible students may apply online via ISIS for a surface parking permit, payment options include BPay. Application forms and details of permit charges are available from Parking in the John Yencken Building (#45), Sullivan's Creek Road. Please drive with care and consideration, observe the 40kph maximum speed limit and parking rules at all times. (For building locations, see ANU Campus Map on the back cover/website.) Parking Office
All lost and found enquiries should be directed to: Security Office
ANU Security is manned 24 Hours, 365 days of the year. Contact ANU Security for security issues including; building access, lost & found, escorts, lighted path map or to report suspicious behaviour or crime. For emergency requiring Police, Fire or Ambulance dial 000 before ringing ANU Security.
The male and female UniSafeguard Patrol Officers (UPOs) are students from halls and colleges on campus who are trained in security and first aid. UPOs patrol in pairs between 7pm and 11.30 pm Monday to Friday during term/daylight saving and between 6:30pm and 11:30pm weeknights outside daylight saving. They carry out foot and mobile patrols of the campus and are available to escort students and staff between university buildings, libraries, car parks and halls of residence (including Fenner Hall). They are resplendent in their sky blue uniforms and bright yellow caps. The UniSafeguard Patrol Officers complement the regular UniSafe bus service and work alongside ANU Security staff. The UniSafe bus is a free service The UniSafe Bus operates from Monday to Friday evenings during semester. You can contact the driver, Brian, on 0428 632 201. Bus timetable and map available on UniSafe website. Other helpful numbers
The Recommended Path for Night Use map indicates major paths that are illuminated, frequently used and therefore recommended for night use. The maps also show the locations of emergency call points. Maps are available from the John Yencken Building (#45). Security Office
Full-time domestic students are eligible, in most instances, for public transport concessions (discounts) for:
For train travel in NSW using Countrylink or CityRail, eligible full-time students may obtain a concession sticker on their student card from Student Administration Services. Students traveling on Countrylink in states other than NSW need an International Student Identity Card (ISIC) available from STA travel. International students are eligible, in most instances, for concessions on ACTION bus services, but not CityRail and Countrylink. Travel concessions are available for Australian-government-sponsored overseas students (i.e. AusAid, OPRAs).
The University Library provides on campus access to over two million print items and 24/7 online access to over 53,000 electronic journals and 150 databases. For information about the complete range of Library services and resources, including building locations, information desks and opening hours, visit the Library website. Library tours are conducted in each building at the start of each semester, and virtual Library Catalogue tours in English, Cantonese, Indonesian, Japanese, Mandarin, Thai, Vietnamese and Dzongkha (Bhutanese) are accessible from http://ilp.anu.edu.au.
For details of the Public Liability, Professional Indemnity, Personal Accident and Travel and Personal Injury and Sickness cover held in respect of ANU students, please consult the Insurance Office: Ph: 02 6125 4257
You are reminded that unless otherwise permitted under the Copyright Act 1968, unauthorised copying of a work in which copyright subsists may infringe the copyright of that work. Copyright covers written material, artistic, musical and dramatic works, computer programs and compilations and includes material published in a variety of forms, including print, audio-visual and on a website. For further information on your rights and responsibilities relating to copyright, you should check the website below or contact the Copyright Officer. Ph: 02 6125 8489
The Dean of Students is a special role designed to give advice and assistance to students who are having trouble with any aspect of University life. You should see the Dean of Students if you have:
The Dean can assist in communication between parts of the University and is in a position to convey broad student concerns to decision-making committees of the ANU. So even if you feel that nothing can be done about an issue you raise, it’s worth making an appointment to tell the Dean about it. The Dean of Students Office is located at: Fellows Lane Cottage
The International Student Services (ISS) Office provides information, support and advice to international students as well as coordinating a number of services for international students. ISS administers the International Student's Orientation program each semester as well as offering advice and information on policies and rules relating to international students studying at ANU and in Australia. International Student Services Office
The ANU Student Mobility Program (SMP) offers you the opportunity to study overseas at any one of the universities with which the ANU has established a formal exchange agreement. The study undertaken abroad is credited towards your ANU degree and usually allows you to complete your degree in the standard length of time required. Participating in the SMP is a fantastic way to discover the world and other cultures and to open new possibilities in any chosen career. An overseas exchange will enrich your life both professionally and personally and will be a life-changing and unforgettable experience. Student Mobility Office
The Australian National University receives various International Development Scholarships on behalf of The Australian Agency for International Development (AusAID). Awardees studying on these scholarships managed from two different offices of the university depending on the student's program area. These offices are in the Division of Registrar and Student Services and Crawford School of Economics and Government. Within these offices are AusAID Liaison Officers who act as intermediaries between the students and the ANU and between the ANU and AusAID. Their common goal is to ensure the successful completion of academic programs by the students within the time specified in their placement offer, and the fulfillment of AusAID reporting and monitoring requirements. w: http://info.anu.edu.au/studyat/International_Office/AusAID
The University recognises that from time to time some students may be affected by long or short term disabilities, and that such disabilities may occur following admission. In any such case, the University will make every effort to address the effects of the disability by adapting the delivery of curriculum, the assessment requirements and the processes of developing academic skills to meet the individual needs of students with disabilities. Such adaptations to normal program requirements will not compromise the essential nature of the program nor what is deemed to be essential skill or knowledge. Where necessary, appropriate support, services, resources and access to assistive technology may be provided or modified to meet the needs of students with disabilities. The Disability Services Centre administers the provision of additional and specialised resources. All students with disabilities are invited to contact the Disability Services Centre at the earliest opportunity so that any prior arrangements can be made to facilitate equitable access. Disability Services Centre
The Australian National University has an express commitment to equal opportunity in education for students and prospective students. This means that ANU promotes inclusive learning environments that value the diversity of student’s backgrounds and perspectives. ANU continues to work towards:
The University has policies demonstrating their commitment, such as:
Details of these policies and further information on student equity at ANU are available on the Equity@ANU website or contact ANU Student Association on 02 6125 5849.
The Student Welfare Officer provides information, advocacy and referral for students needing assistance with Austudy, Youth Allowance, housing, financial difficulties or other practical or social issues. T: 02 6125 5849
The University Counselling Centre offers a free and confidential counselling service to all students to assist with problems or difficulties affecting study or personal well being. Health & Counselling Centre, Building 18
The University Health Service offers a General Practitioner (GP) medical service for the convenience of students, their spouses, partners and children. It is staffed by female and male doctors and a nurse. University Health Service
The ANU Sport and Recreation Association provides a wide variety of sports and recreational activities, services and facilities to its student members, as well as graduate members and ANU staff. ANU Sport & Recreation
Academic Skills and Learning advisors work with enrolled ANU undergraduate and graduate students on issues relating to their academic skills and learning. The ASLC aims to assist students take control of their learning through flexible and timely assistance. The service is free, confidential and open throughout the year, even during academic teaching breaks. Assistance is provided throughout individual consultations, small group courses, workshops and programs. Particular programs for students include Introduction to University Study, StudySmart, Essay Writing Essentials, Introduction to Honours and Research Essay Writing. Mathematics and Statistics assistance is also available to students. To make an appointment contact the Centre directly. Academic Skills & Learning Centre
The Careers Centre provides individual and confidential career counselling, information and employment advice. Students at all levels of their programs can discuss the career implications of their program choices, the nature of graduate employment and job search strategies. The Centre runs regular career education workshops, and offers special programs to facilitate students' access to graduate employment through on-campus employer presentations and Careers Fairs. Career Development programs are available for specific College areas and graduates. The CareerHub online noticeboard provides access to graduate, vacation and part-time and casual employment opportunities. The Careers Centre
The policy Permission To Use University Facilities and Services - Functions on Campus outlines the approval procedure for staging events on University grounds and using University facilities. It applies to all public amenities on the Acton campus of the University. The policy targets larger and formal functions organised by University staff or student groups. The intention of the policy is not to apply unreasonable conditions on appropriate activities of the University community (or external organisations), but rather to ensure both the safety of the community (including those involved in any function) and that the functions does not interfere with other University operations. This policy applies to the following types of events or activities:
The Association is responsible for student representation on many University committees, to the media and to government. It organises several social events, including O-Week and Bush Week and it funds and supports student clubs and societies. Other services include a second-hand bookshop and an emergency loan scheme. Students' Association Students' Association Legal Officer Don is available on Wednesday and Friday to ANU students by appointment. He can be contacted on 02 6125 6720 (direct line) or via the ANUSA office on 02 6125 2444. Ph: 02 6125 6720
PARSA's primary focus is the welfare of all postgraduate students at the ANU, particularly with respect to their studies. PARSA provides the following services to ANU's Postgraduate and Research Students:
PARSA
University Accommodation Services (UAS) assists students with accommodation. UAS can advise on ANU student residences and rental accommodation off-campus. Finding the right place to live is an important aspect of a student’s time at ANU. University Accommodation Services
The Tjabal Indigenous Higher Education Centre (JIHEC) offers academic support and a social focus for all Indigenous Australian students of the ANU. The Centre provides a student common room, a kitchen, study areas, seminar room, a computer laboratory and a resource library. JIHEC is able to assist Aboriginal and Torres Strait Islander students in all aspects of their studies and University life, including supplementary tutoring in specific disciplines and assistance in dealing with Government departments, University colleges and administration. Tjabal Indigenous Higher Education Centre
The Chaplaincy (staffed by a multi-denominational team, supported by local Christian Churches and with contacts for persons of other Faiths) provides pastoral care, information and spiritual companionship for staff, students and visitors. The Quiet Room is available to all for meditation, prayer and religious gatherings. ANU Chaplaincy
The ILP offers free training in information technology, information searching techniques and information management. Training sessions run throughout the year. Training is available in:
Areas covered by ILP training sessions include:
AskANU consultants provide drop-in, one-to-one assistance to users of University computers. AskANU is located on Level 2 of the JB Chifley Building. The Graduate Information Literacy Program (GILP) is particularly focused on the research skills needed by graduate students. For more information about GILP see http://ilp.anu.edu.au/grad
SIGN is a program designed to assist new students settle into university life both socially and academically. New students who register with SIGN are allocated a later year student from the same College who acts as a mentor or a guide to help students with questions they may have about life and study at ANU. The program is open to all first-year students; it is free and runs for about six to eight weeks. Further information can be found on the SIGN website. SIGN Mentoring Program |
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Page last updated: 22 November 2011 Please direct all enquiries to: Student Business Solutions Responsible Officer: Registrar |
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