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The Australian National University
Division of Registrar & Student Services
Student Business Solutions
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Student Business Solutions

Student Business Solutions (SBS):

  • Supports student administration at the ANU by providing business solution for end-to-end student relates processes
  • Manages and provides helpdesk support and training to users of the following systems:
    • HR & Student Adminstration System, ANU's Student Records System
    • Study@ANU, the online version of the ANU Handbook
    • ISIS (Interactive Student Information Services), the student self-service component of the ANU's Enterprise Administration System.

    SBS performs these tasks in collaboration with the Division of Information, in particular with Enterprise Systems and Systems and Desktop Support

    Other systems that are supported by Student Business Solutions include:

    • Syllabus Plus
    • Studylink
    • Career Hub
    • Medical Director
    • PracSoft
    • Dudley
    • Counselling Database
    • Scholarships Database

    As well as these systems Student21 interfaces with, or provides information for, a number of systems across and outside ANU including:

    • ESPHR
    • ESP Financials
    • Cardax
    • INNOPAC
    • WebCT
    • Raiser's Edge
    • Parking
    • StarNet
    • HEIMS
    • UAC

    Frequently Asked Questions

    Visit our FAQ page

    Projects

    See a list of current and completed projects managed by SBS (ANU access only)

    SBS Helpdesk

    To request assistance with HR & Student Administration System functionality:

    Web: DOI Helpdesk
    Email: sbs.help@anu.edu.au
    Phone: (02) 6125 5467

    If you have forgotten your HR & Student Administration System password, contact the DOI Helpdesk on (02) 6125 9666 (Option 4).

    Student 21

    For further information regarding HR & Student Administration System Training, Access and Support can be found at http://www.anu.edu.au/sas/student_21

    Contact Details:

    Location

    Top Floor
    Pauline Griffin Building
    (ANU Map Reference E3, Building 11) (enter from Ellery Crescent)

    Mail

    Student Business Solutions
    Pauline Griffin Building (Building 11)
    The Australian National University
    CANBERRA  ACT  0200
    AUSTRALIA

    Phone:(02) 6125 5467
    Fax:(02) 6125 8421