Invoices

Invoices – An Explanation

Each semester/session students are invoiced for the courses that they are enrolled in for that session along with any other outstanding tuition or administrative fees.
We DO NOT email or mail invoices to students.
All invoices are available to view in ISIS under the Account Details menu. In addition to your current invoice, you can also review previous invoices.
When a new invoice is generated and posted on your ISIS account an email will be sent to your student email account. If you have your ANU email address linked to a personal email account, it is your responsibility to ensure that this email address is active at all times. Please check your student account on a regular basis as this is the way the university will correspond with you.
From 1 April 2012, graduate students who elect to use Fee-Help will receive an invoice for their tuition fees. The tuition fees will be deferred after the census date of each course during the session/semester.
Graduating students should save or print all your invoices so you have them available after you lose access to the student system.

Here is what your invoice will generally look like.

A Breakdown of your Invoice

ANU Student Fees Office Contact Details - If you feel there is an error with your invoice, you should contact the ANU Student Fees Office immediately on these contact details.

Your Name & Mailing Address – This is the name and mailing address we have recorded for you on our system. If you notice that the details are incorrect or no longer current you can update these details in ISIS. It is in your best interest to keep your details up to date so that you are easy to contact if there is an issue.

BPAY – The BPAY reference number listed on your invoice is unique to you and the session you are paying for. If you use another student’s BPAY reference number, you will be paying somebody else’s fees. Using a reference number from an old invoice may also allocate your payment incorrectly. The BPAY Biller code & BPAY reference numbers can also be found here

Date of Issue – This is the date that your invoice was generated and posted on ISIS. Please see the section on Prior Invoice Amount below as to why this date may be important to you. This box also states your university ID number and a document number, which is generally for fees office use only.

Due Date – Semester 1 and Semester 2 have common due dates which for 2012 are 9 March (Semester 1) and 10 August (Semester 2). Students enrolled in non-standard sessions are generally given 21 days from the date their invoice was generated. This date will be stated on your invoice. Payments received after your due date may be subject to late fees.

The due date should not be confused with your census date. Your course census date will not be listed on your Invoice. Semester 1 (31st March) and Semester 2 (31st August) courses all have a common census date. Students enrolled in Summer, Autumn, Winter or Spring sessions can find the census date for courses taken in these sessions on ISIS by clicking on ‘Enrolment’ and then selecting the relevant session.
If you intend to withdraw from a course, you must do so before the census date of that course otherwise you will remain liable for the fees for that course.

Account Total Due – This is the amount you currently have outstanding. This total will reflect the amount you have been charged for your enrolment, minus any HECS discount, payments made or fee scholarship that you may have been granted.

Commonwealth Supported Students (HECS – NOT FEE-HELP)
All HECS Students are sent invoices and you have until the due date to make a payment if this is your intention. If you have not made a payment or cannot make a payment or you have outstanding fees at the census date, and as long as you have supplied your TFN and completed an e-CAF for your current program, your fees will be deferred.

The details in the Grey box at the top of this part of your invoice will list details of the Primary Program that you are enrolled in.

The most important section of this box is the TFN Supplied area. If you are an eligible Commonwealth Supported Student & wish to have your fees deferred, you must ensure that this says YES. You must also ensure that you have completed a Commonwealth Assistance Form (e-CAF) for your current program.

Course – The courses listed here do not necessarily reflect your current enrolment. This will only show courses that you have added or dropped in that session since your previous invoice.

Semester/Session – This will state the semester/session that the enrolment relates to.

Prior Invoice Amount - may relate to an enrolment in a previous session and/or an overdue amount. If the amount is overdue you will be required to pay the outstanding amount immediately & no more than 5 days from the date of issue of your current invoice. If you are unsure what the Prior invoice amount relates to you should refer to your previous invoice on ISIS. If you are still unsure, please email fees@anu.edu.au

Fee Details

Next to any courses will list the rate of fees that you are being charged for that course. Students enrolled in a Commonwealth Supported Program will show (as above) HECS Student Contribution followed by the HECS band that courses falls under.
Domestic Graduate or Non-Award students (not in a Commonwealth Supported Place) will show DTF followed by the code of the course you are enrolled in (eg. LEGW8133) or the area/school that runs the course.
International students will show ISF followed by the code of the course you are enrolled in (eg. LEGW8133) or the area/school that runs the course.

Student Contribution Discount – Students enrolled in a Commonwealth Supported place will have a 10% discount calculated on their account. All Commonwealth Supported Students are invoiced as if they will pay up-front. If you do not pay up—front, the 10% discount will be added to your HECS-HELP debt when your fees are deferred to the Australian Taxation Office (ATO).

Total inc. GSTA course that has been added to your enrolment and that you are being charged for will be listed here as a positive amount.
A course that has been dropped from your enrolment and that you are no longer being charged for will be listed as a negative amount.
This will only list charges that have been added or dropped from your enrolment since your previous invoice.

If you are a Commonwealth Supported Student and eligible for an up-front discount the 10% discount that has been calculated will be shown on your invoice as a negative amount.
If changes have occurred to your enrolment and/or fees, the discount will usually need to be recalculated. This may cause the discount to appear twice on your invoice - once as a positive figure (the discount being removed) and then again as a negative figure (the recalculated discount amount being reapplied).

Don’t Forget to Read the Fine Print & Important Notes on your Invoice

To avoid financial penalties, be sure to read everything on your invoice

If you have a question about anything on your invoice you should contact the fees office fees@anu.edu.au or (02) 6125 8124 immediately. It is much easier to help you before a due date or census date rather than when it is too late.

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	Division of Registrar & Student Services Fees and Scholarships Office