ICIS'95
Panel - BEYOND THE JUNGLE

How can the various schools of thought
in strategic information systems contribute to
ORGANISATIONAL STRATEGY
in LOW-COMPETITIVE CONTEXTS?
SOME EXAMPLES

This document presents some examples of organisations which are not subject to the full power of market forces. The purpose of the examples is to provide a common body of material on which panellists and other participants can focus their analysis.

You are encouraged to make a contribution to this discussion.

* Government Agencies

Some organisations within the public sector are quasi-businesses, intended to operate profitably, often by servicing the needs of a more or less captive market, and, where practicable, to carve out additional market share. These agencies operate within constraints, however, such as statutory policy objectives of ensuring a minimal level of service is available in the particular market sector, or the protection of rural consumers through location-independent tariffs.

Many public sector agencies, however, are responsible for providing services and in particular for providing channels for transfer payments. Some are responsible for the formation of government policy. Others are charged with the regulation of particular classes of organisation, individual, or behaviour.

* Religions, Denominations, Churches

These organisations exist to service the spiritual need felt by large numbers of people. Competition has always existed, in such forms as evangelism, but the degree to which such organisations compete varies widely. In addition, some functions they perform are only very indirectly related to the gaining of new adherents.

* Charities and Voluntary Service Organisations

These organisations exist essentially to perform services for people in need. All compete for limited contributions from the public. Some are broad-based, and in some sense compete with others for recognition by governments and access to particular classes of need, such as areas affected by natural disaster and war-zones. Others are narrowly focussed, and no competitors exist on the demand end.

* Political Parties

The purpose of a party is to influence the policies of government, most directly by ensuring the election of representatives sympathetic to the interests of the party's members, but also indirectly, by communicating the members' interests. Long-lived parties generally have a broadly based policy platform, often associated with an ideology, but focussed, 'single-issue' also enjoy success. Parties may splinter (can someone point me to a web-version of 'The Life of Brian'?). Parties may also merge. Competition not only exists, but is the very heart of the matter; but the object is not sales and monetary profit.

* Professional Associations

Individuals who practise a particular trade or profession form organisations to further their interests. There are 'turf wars'; for example, software engineers may join, in the United States, the ACM or IEEE, or in Australia the ACS or the IEAust. But these are primarily at the margins, with the majority of members quite clear as to their allegiance (e.g. I'm an unequivocal ACM and ACS member). Such associations provide services to members, maintain standards (i.e. protect the image of the majority against the ravages of the minority of poor or unethical performers), and lbby governments for legislation and policy which services the needs of the members, and/or what they perceive to be the needs of society more generally.

* Industry Associations

Naive economic theory suggests that companies should perform relatively independently from one another, and hence a wide variety of practices are outlawed. This is variously referred to as anti-trust, ant-monopoly and trade practices regulation. There remain many areas, however, in which the law permits, and governments actively encourage, companies to form groups and act in unison. Standards-setting is one example, but governments also appreciate coherence in lobbying efforts from particular sectors. In many countries, especially powerful ones like Japan and the U.S.A., these associations are highly influential, because of their economic and hence political 'clout', in terms of exports, employment, donations to political parties, ability to deliver votes on the floor of the house, etc.

* Consumer Associations, Interest Groups, 'Lobby' Groups

Individuals band together to achieve common ends, in such groups as consumers' associations, interest groups, and Parents & Teachers / Parents & Citizens assocations, sporting clubs, etc. These are in several senses competitive, e.g. for the time and funds of the relevant public, and against groups with the opposite interests. In many cases, however, the dominant culture is one of community service.

* Government Business Enterprises

In most countries, corporations owned by governments dominate particular industry sectors, such as telecomunications, postal services and railways. There are also many countries where key industries such as oil and steel are also government-controlled. These often have a primarily service role within their own economy, although they may compete against substitute products and services. Many are subject to constraints of a policy nature.

* Legislated Monopolies

'Natural monopolies' either exist or are believed to exist in many markets. Some countries permit companies to operate as sole suppliers, usually subjecting them to special forms of regulation and/or profit-sharing. These are often large revenue-generators and profit-earners, and hence powerhouses for government policies.

* Business Partnerships ?
* Business Alliances ?
* Working Arrangements Between Governments and Industry Sectors ?


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Last Amended: 29 October 1995


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