EDI Adoption and Usage
in Australian Government Agencies
1989-94

Roger Clarke
Australian National University

Paper presented at the 5th World Congress of EDI Users
Brighton, United Kingdom
14-17 June 1994

Version of 7 May 1994

© Australian National University, 1989-94

Abstract
This paper reports the results of a six-year project which studied EDI in the Australian federal government. Purchasing EDI has progressed less quickly in government agencies than had been anticipated during the bullish period of the late 1980s, and the reasons for the delays are analysed. Beyond purchasing, there are many aspects of public administration to which government agencies can apply EDI. In this area, experiences have been rather more encouraging, with Australian agencies being world-leaders in the application of EDI to the administration of taxation and customs.

The paper contains information gleaned from a succession of surveys regarding various aspects of EDI's implementation, use and non-use. Policy measures applied during the period are described, and policy recommendations for the coming years provided. It is concluded that a major Commonwealth Government program is critical to ensuring timely exploitation of EDI and other aspects of electronic commerce and IT-supported public administration.

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