Howard Lowndes <lannet@lannet.com.au>:
>Has anyone tried to use the text based white pages at
>http://text.whitepages.com.au/pages_t/schs_t.htm recently
>
>I get either:
>"A system error has occurred" or
>"The server is not responding" or
>"Sorry, no locality matching RUTHERGLEN was found" Now everyone knows
>that that is where the best port comes from.
I reported it to them Tuesday afternoon. They responded promptly
enough; but didn't fix it. The report and response are below.
>The stupid thing is that their graphical interface at whitepages.com.au
>works.
And they didn't tell me that!!!
>-----Original Message-----
>From: emailr@pacificaccess.com.au [mailto:emailr@pacificaccess.com.au]
>Sent: Tuesday, 31 July 2001 12:42
>To: agent1@pacificaccess.com.au
>Subject: WP-Technical [WPT2001073100000108196496]
>---------------------------------------------------------------------
>Name:
>Email: Roger.Clarke@xamax.com.au
>---------------------------------------------------------------------
>Problem details
>
>Your site has been out of action for over 24 hours.
>
>I use:
>http://text.whitepages.com.au/pages_t/schs_t.htm
>from iCab on a Mac OS 9, with cookies accepted provided that they're from
>the same server, and expired at end of session.
>From: email@pacificaccess.com.au
>Date: Tue, 31 Jul 2001 16:26:55 +1000
>Subject: RE: WP-Technical [WPT2001073100000108]
>To: Roger.Clarke@xamax.com.au
>
>Dear Roger,
>
>Thank you for contacting us.
>
>Unfortunately White Pages Online and Yellow Pages Online are currently
>experiencing technical difficulties. Appropriate action is being taken in
>order to ensure that this situation is rectified as a matter of urgency. We
>understand the frustration associated with this and apologise for any
>inconvenience caused.
>
>Regards,
>
>Lisa
>Pacific Access Online Customer Service
>Visit our web sites at: www.yellowpages.com.au,
>www.whitepages.com.au, www.whereis.com.au,
>www.pacificaccess.com.au, www.goeureka.com.au
>® & <TM> Registered trade mark and trade mark of Telstra Corporation
>Limited
>
>PLEASE NOTE: Pacific Access Online Support has introduced a
>Email Monitoring System to help respond to your queries more
>efficiently.
>For further reference to your correspondence please avoid
>altering the subject field, which contains your email enquiry
>number.
-- Roger Clarke http://www.anu.edu.au/people/Roger.Clarke/Xamax Consultancy Pty Ltd, 78 Sidaway St, Chapman ACT 2611 AUSTRALIA Tel: +61 2 6288 1472, and 6288 6916 mailto:Roger.Clarke@xamax.com.au http://www.xamax.com.au/
Visiting Fellow Department of Computer Science The Australian National University Canberra ACT 0200 AUSTRALIA Information Sciences Building Room 211 Tel: +61 2 6125 3666
This archive was generated by hypermail 2.1.1 : Fri Aug 31 2001 - 03:10:02 EST