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DSC & Resource Room User Access Guide

Contents

· Introduction
· Philosophy of the Disability Services Centre
· Arranging Access - DSC & Resource Room
· Disability Access Lift - Access
· Responsibilities of Students using the DSC
· Multiple Chemical Sensitivity
· Hearing and Guide Dog
· DSC Resource Room - Computers
· Bookings and Log Sheets
· Printing
· Training
· Reporting Faults
· Assistive Technology Available
· Scooters
· Rest Room
· Microwave Oven
· Toilet Facilities
· Storage Space
· Noticeboard
· Photocopying
· Telephone Calls
· Mobile Telephones
· Study Areas
· Security
· First Aid Kit
· User Etiquette

Introduction

Welcome to the Disability Services Centre (DSC) of the Australian National University. This book will outline some of the main policies, procedures and practices of the DSC and the University, to provide you with a handy reference guide of information to assist you in your use of the Unit, particularly the Resource Room.

Access Issues

Access to the DSC and its facilities, including the Chifley Library Resource Room, is provided to students who have a demonstrated need for specialist facilities. This access is NOT AUTOMATIC, and needs to be assessed and approved by the DSC staff. Students with approved access must comply with University and DSC regulations and guidelines for access to facilities, and access may be withdrawn for failure to comply.

This User Guide is designed to provide you with the necessary information about the DSC, its facilities and regulations, policies and guidelines for using these resources.

Please read the enclosed information, and keep it handy for future reference. If you have any questions, or require further information, please do not hesitate to contact us on (02)61255036 or email Disability.Adviser@anu.edu.au.

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Philosophy of the Disability Services Centre

Encourage maximum access to the University for students with disabilities
Provide the minimum support necessary to address the effects of a disability
Encourage independence at all times
No unfair advantage through adjustments
No disadvantage from the effects of the disability
Encourage acceptance, understanding & awareness of disability issues
A Fair Go for everyone.

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Arranging Access - DSC & Chifley Resource Room

Registered students with disabilities are able to have access to the DSC and its facilities during business hours, Monday to Friday from 9.00am to 5.00pm.

Access to the Chifley Resource Room (during Library opening hours) is provided on a needs basis, students will be required to submit an application form (available from staff in the DSC). The application will be assessed by the Disability Liaison Officer or Disability Advisor. If access is approved, it is organised through ANU Security, usually within 24 hours. Access to the student is provided through their student card.

Only registered students with approved access are to use the Resource Room and its equipment. Should access be required for anyone else, approval must be obtained from the DSC. It is your responsibility that no other person tailgates you into the Resource Room. Cards are not to be loaned to anyone at any time, and should a card be lost, or you have any security concerns whilst in the DSC, contact ANU Security (6125 2249) immediately.

Access will be reviewed periodically.

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Disability Access Lift - Access

A Disability Access Lift is situated at the Arts Centre end of the Student Facilities Building. Access to the lift is provided through your student card. If you require the use of the lift you will need to submit an application form (obtained from DSC staff). Applications will be assessed by the Disability Liaison Officer or Disability Advisor. If approved, it is organised through ANU Security, usually within 24 hours.

Each time a card is used to access the Lift, the DSC or Resource Room, the time and card details are recorded by ANU Security, and can be reported on.

Responsibilities of Students using the DSC & Chifley Resource Room

Upon enrolling at the ANU, students sign a declaration that they will observe the Statutes and Rules of the University and the directions of the constituted authorities of the University. Students will be expected to observe the terms of this declaration when using the facilities of the DSC.

Under the Discipline Rules, 'misconduct' in relation to a candidate is a reference to conduct on the part of the candidate that:

(a) is prejudicial to the good order and government of the University; or

(b) unreasonably hinders other persons in the pursuit of their studies in the University or in participation in the life of the University; or

(c) is otherwise reprehensible in a member of the University

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Misconduct on the part of a candidate includes:

Wilfully obstructing or disrupting any teaching, research, service infrastructure, information activity, assessment, examination, concert, exhibition, official meeting or other proceeding of the University; and
Wilfully or negligently destroying, damaging, losing, removing or otherwise interfering with, or making unauthorised use of, any property of the University, or any other person, in or on University premises; and
Entering any place in the University that the candidate is not permitted to enter; and
Failing to comply with any lawful order or direction of an officer or employee of the University or a person acting with the lawful authority of the University; and
Failing to comply with any lawful order or direction of an officer or employee of the University; and
Acting dishonestly or unfairly, including plagiarising, in connection with:
(1) any assessment for admission; or
(2) the preparation or presentation of any assignment or material in support of an application for admission; and
Subjecting another person to sexual harassment; and
Harassment by the candidate of:
(1) a member of staff with a disability; or
(2) a member of staff who is an associate or a relative of a person with a disability; or
(3) another candidate with a disability; or
(4) another candidate who is an associate or a relative of a person with a disability; and in relation to the disability, and
Behaving in an intimidating manner to another person or creating a hostile working or studying environment; and
Wilfully obstructing or attempting to deter any officer or employee of the University in the performance of his or her duties; and
Making a statement to the University or to an officer of employee of the University that the candidate knows to be false; and
Engaging in, or being party to, conduct intended to deceive the University.
Full details of the Discipline Rules, including appeal procedure, can be accessed through the Web (available at: http://www.anu.edu.au/cabs/rules/discipline.html).

NOTE:
It is the student's responsibility to familiarise themselves with these Rules. On request, a copy of the Rules can be obtained from staff in the DSC.

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Multiple Chemical Sensitivity

Some students using the DSC & Chifley Resource Room have a condition known as Multiple Chemical Sensitivity. This means that certain chemicals will make them extremely ill. All users of the DSC are asked to avoid wearing perfume products such as hairspray, perfumes, after-shaves, highly perfumed deodorants, body sprays and essential oils (natural and synthetic).

 

Hearing and Guide Dogs

Working Hearing and Guide Dogs can access the DSC and Chifley Resource Room. No other animals are allowed.

 

DSC Resource Room

Computers

Computers in the DSC Resource Room are Division of Information (DOI) Student Computers, just as in other Student Computer Labs on campus. They are linked to the DOI network, and have access to all regular DOI programs. The DSC computers have additional access to specialised programs such a Screen Readers, Screen Enlargers and Voice Recognition software. All computers have Internet and email access, and are subject to the standard ANU conditions of use (available at: http://student.anu.edu.au/its/policies/).
NOTE: It is the student's responsibility to familiarise themselves with these conditions. On request, a copy of the conditions can be obtained from staff in the DSC.

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Bookings and Log Sheets

Equipment may be booked using the Booking/Log Sheets provided for each piece of equipment (including scooters). It is also requested that people log their record of usage of equipment, so that we can monitor usage and determine whether resources need to be upgraded.

Printing

All computers are linked to the printer in the Resource Room to provide appropriate printing facilities for students. It is the responsibility of each student to provide their own paper for any printing they do in the Resource Room. Please do not try to print anything that you do not have enough paper for, as this will be stored in the print queue until adequate paper is provided. This will affect the printing of other students who use the printer at a later time. The printer will process items stored in the print queue first, and you may use up someone else's paper in printing your material. If you have insufficient paper to print your items, please cancel the print job before you log out. (Go to "Start, "Settings", "Printers," "DSC," "Documents," "Cancel"). If there are problems with the printer, do not keep telling your program to print the item. Once the "Print" command has been sent, the job will remain in the print queue until it is printed, or until the job is cancelled.

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Training

Training in the use of any of the software, computers or equipment is available from DSC staff. It is advisable for students who are unfamiliar with particular programs or equipment to organise some training before attempting to use them. Other more general training in computer use is available through the Information Literacy Program (programs available at: http://ilp.anu.edu.au/training/student.html ) and through the Info Place (currently located in , next to the Credit Union.)

Reporting Faults

Any faults or problems with equipment should be reported to Info Commons Student Consultants. If the Student Consultants are unable to repair the fault, they will report it to DOI staff for action.

If there are no Info Commons staff available, faults may be reported to DSC staff, or by phoning the DOI Help Desk on 59666.

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Assistive Technology Available

The Resource Room includes the following equipment:

Computers:

Chifley Library Resource Room

All DSC computers are part of the Info Commons Network and have access to all regular Student Info Commons programs and resources.

Five Pentium IV 2.8Ghz with 512Mb RAM and 40 Gb Hard Disk Drive, CD Burner and 17" LCD monitor
Emac DV 800 MHz with 512Mb RAM and 30 Gb Hard Disk Drive
Two Epson Perfection 1650 Scanners
LCD Data Projector for large screen monitor
Keyboard with large font keys
Two Andrea NC-7100 USB microphones
Disability Services Centre Training Room
Two Five Pentium IV 2.8Ghz with 512Mb RAM and 40 Gb Hard Disk Drive, CD Burner and 17" LCD monitors.

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Vision Impaired Software

Screen reading software JAWS for Windows Version 5 that works in conjunction with a voice Synthesiser.
Screen Magnification software ZoomText Level 2 Xtra for Windows Version 8.1 that allows magnifications ranging from 2 to 16 times normal, plus Screen Reading and Screen Configuration functions.
Omni Page Pro Optical Character Recognition software which can be used in conjunction with the scanners.
Access to the Library Catalogue via the screen reader JAWS.
textHelp! Read'nWrite Learning Disability software.
Kurzweil 3000 software application allows user to view a scanned page while listening to the text being read aloud.
TextAloud voice transcription software that enables faster than real time transcription of computer text to voice.
Access to all regular DOI Student programs (e.g. Office 2000, Endnote, etc.)
Internet & Email access

Voice Recognition Software

The DSC uses Dragon Naturally Speaking Professional Version 7.3. Voice recognition software is suitable for students who are unable to write or use the keyboard to input information into the computer, and allows a user to dictate into a word processor and control the windows environment by voice.

Dragon Naturally Speaking (DNS) is a continuous speech voice recognition program, that allows the user to dictate at 100-120 words per minute with a 98-99% accuracy.

The initial training takes approximately 1 hour and the user can expect to dictate in excess of 100 wpm after this with a high level of accuracy. Training should be organised with DSC Staff.

 

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Learning Disability Software

Other Assistive Technology

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Scooters

The Disability Services Centre has five scooters available for use by registered students with mobility difficulties. Approval for use of the scooters should be obtained from the Disability Liaison Officer or Disability Advisor. Unless prior arrangements have been made with the DSC, all scooters are to be returned to the DSC office by 5 pm each day. No scooters will be allowed to be taken overnight to any University Hall or affiliated College of Residence.

Due to insurance liabilities, no scooter is allowed to be taken off the ANU campus.

Rest Room

There is a Rest Room located in the DSC Chifley Resource Room. It contains a couch, armchair, table and filing cabinets. It has a lockable door, and is for use by students who need to rest during the day.

Microwave Oven

A microwave oven is located in the DSC Chifley Resource Room. Due to health regulations, this oven is to be used for heating Heat Packs ONLY. No food is to be heated in the Chifley Resource Room Microwave Oven.

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Toilet Facilities

A wheelchair accessible toilet is located inside the entrance of the DSC and at marked locations in the Chifley Library.

Storage Space

The DSC does not have lockers but there are some cabinets available for storing items. These cabinets are not lockable so rely on a honour system. Some Lockers are available in the Chifley Library for students who have been assessed as needing access to these facilities.

Noticeboard

A noticeboard has been provided in the Chifley Resource Room for the exclusive use of students. Messages and any information students wish to share with others can be left on the board.

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Photocopying

The photocopier located in the DSC Resource Room is a wheel chair accessible copier. Access is by card only and they can be bought from the Administrative Assistant for $2 and $5. Copies are 10c each. Instructions on the use of the photocopier are located on the wall behind the copier.

Telephone Calls

A telephone is located in the Chifley Resource Room for use by students. This phone is restricted to ANU internal and ACT local calls only.

A telephone is located on the Reception Desk in the DSC and can be accessed by students. Please be considerate when talking on the telephone while others are using the room. Keep your calls brief, as this telephone is the main contact for clients to the DSC.

STD and mobile numbers are not available via these telephones.

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Mobile Telephones

Mobile telephone calls are to be made outside the DSC and Chifley Resource Room as they can affect computers and hearing aids and will disturb students studying.

Study Areas

A desk for studying is located in the Resource Room and has on it a desk slope for students requiring one. An ergonomic desk is located in the DSC and has a desk slope and document holder.

Security

Should you have any security concerns when in the Chifley Resource Room after hours, Security can be reached by telephoning Ext 52249. A telephone for your use is located in the Resource Room.

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First Aid Kit

A First Aid Kit is located in the DSC. Should you require assistance with minor ailments please advise staff in the DSC. If medical attention is necessary please contact the ANU Health Service on Ext. 53598. The Health Service is located on the Ground Floor, Sport Union Building (Building 18), North Street. If you are feeling unwell and unable to cope by yourself ask for assistance from the DSC Staff.

User Etiquette

The following are some points to be observe:

These requirements are put in place to ensure that you and other students are able to enjoy the use of the Resources Room productively and without stress.

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Resource Room Access Guide