The Australian National University
Division of Registrar & Student Services
Disability Services Unit
document location: http://www.anu.edu.au

Disability FAQs for Students

1. Who can register with the Disability Services Centre (DSC)? Is it only people who are blind or use wheelchairs?

2. Do I have to tell my lecturers about my disability?

3. What Services does the DSC provide?

4. Should I wait till something goes wrong to register?

5. What kind of medical documentation do I need to register with the DSC?

6. Who fills in my special consideration forms if I get the flu/have personal problems/cannot complete work due to my disability.

7. Where do I get help with editing my work etc?

8. What is reasonable adjustment?

9. If I register with the DSC, will it affect my chances of employment?

10. Will other students know about my disability?

11. Is Repetitive Strain Injury (RSI) or Occupational Overuse Syndrome (OOS) a disability?

12. Does the DSC deal with Mental Health conditions?

13. Will any of this go on my Academic Transcript/record?

14. Are International Students able to register with the DSC?

15. Does having English as second language (ESL) count as a disability?


1. Who can register with the Disability Services Centre (DSC)? Is it only people who are blind or use wheelchairs?

The DSC deals with a wide range of illnesses and conditions that may affect study. They cover sensory impairments like vision and hearing, mobility impairments, chronic medical conditions (such as Chronic Fatigue Syndrome, Kidney Disease, Diabetes, etc.), difficulties with writing or using a keyboard and mouse, mental health issues (such as depression or anxiety) and learning disabilities. They deal with permanent as well as temporary or variable conditions (such as broken legs or illnesses like Chronic Fatigue Syndrome or Kidney disease.)

You will be required to provide appropriate medical documentation to verify the illness or impairment before DSC registration can be finalised.

2. Do I have to tell my lecturers about my disability?

You have the choice about who, when and how much information about your disability or illness you disclose to academic staff and other people at the ANU. You will need to disclose to some parts of the university for some adjustments (such as changes to exam conditions, note-taking or access to some technology) to be put in place, but the DSC can act as a filter to limit the extent and detail of disclosure to other areas of the university, and you can choose the level and types of disclosure. The university respects students’ rights to privacy and confidentiality and has developed a policy on disclosure of information by students with a disability or illness or there is a very comprehensive resource at: http://pubsites.uws.edu.au/rdlo/disclosure/

3. What Services does the DSC provide?

The DSC will provide a range of services, depending on the nature of the effects of the disability, the requirements of the particular courses being studied, and your individual needs. Your Disability Advisor will make an initial assessment of your needs, based on the medical documentation supplied, and, in consultation with you, prepare a plan of action to address those needs.

Some possible services include:

Advocacy
Access
Note-taking
Alternative Exam arrangements
Tutoring
Assistive Technology access, training & support
Equipment loans
Rest Area
Referral to other services or agencies (Counselling, Health, Study Skills Centre, etc.)
Other support as needed

4. Should I wait till something goes wrong to register?

If you are aware of any health or disability issues that may present problems for you, it is better to register as soon as possible, so that the DSC has all the information and paperwork done so that we can assist in dealing with any problems if they do arise. It is always much easier dealing with these sorts of requirements earlier, rather than when the crisis occurs. If you haven’t registered and a crisis does occur, it is important to register as soon as possible to get things moving. Often the earlier the university is aware of a problem, the more easily and effectively problems can be solved and the more options are available. Many students create unnecessary problems for themselves by delaying telling the university about the problems until it is too late to do much about the situation.

5. What kind of medical documentation do I need to register with the DSC?

Documentation from a range of Health professionals is acceptable – General Practitioners, Specialists, Psychologists, hospitals, etc are all appropriate. Where possible, medical documentation should include details of symptoms and possible effects on study in order to provide a clearer basis for decision making about appropriate adjustments for the effects of the disability or illness. A medical certificate with vague references such as “medical condition” would not be appropriate.

In some instances, alternative health practitioners, such as Chiropractors, Naturopaths, etc. maybe considered as appropriate if they are the regular practitioner used by the student, and a detailed report is provided, but generally should be supported by other documentation.

If in doubt about the documentation you have, please contact the DSC to discuss options.

6. Who fills in my special consideration forms if I get the flu/have personal problems/cannot complete work due to my disability.

Who fills in the Special Consideration Form will largely depend on the cause of the problem, who you consult and the circumstances you face. For short term illness like the flu, you should probably contact the Health Service or your GP for diagnosis and filling out the Special Consideration form. Personal issues may be more likely to be the Counselling Centre and disability issues the Disability Services Centre. However there can be crossovers or cross-referrals so the important thing is to contact the service you think is the right one as soon as you can. You have 3 working days after the exam to lodge Special Consideration applications and if you have approached the wrong service, you will be referred on to the right one.

7. Where do I get help with editing my work etc?

Usually, the most appropriate service for assistance with editing, writing skills, essays, research, etc. would be the Academic Skills and Learning Centre. They offer a range of courses, resources and individual consultations which can assist in developing the necessary academic skills to succeed at university study.

However, in some cases, such as a Learning Disability (often called Dyslexia), there may be other strategies, such as the use of specialised software or academic adjustments which can be of assistance. The DSC can advise on the appropriate strategies, and organise access to relevant resources where required. Once again, it is important to consult with the relevant service as soon as possible to put the right strategies in place.

8. What is reasonable adjustment?

“Reasonable Adjustment” is a legal term that refers to the practice of making variations to the usual policies, procedures or requirements to adjust for the effects of a person’s disability. The purpose of such adjustments is to allow the person with a disability to compete on their merits, rather than being unnecessarily disadvantaged by the disability. They are not designed to give students with a disability any advantage over other students, but rather to avoid disadvantage.

For example, a blind person would not be able to read a printed examination paper, so a reasonable adjustment would be to provide the paper in such a way that the person could read it, such as in electronic form, where they could use a Screen Reader program to listen to the paper’s content. Since this process is more time consuming than simply reading a printed exam, they would also be given some more time to complete the exam.

What a reasonable adjustment is will depend on the effects of the disability, the requirements of the particular course being studied and the particular resources available to the student and the university. It is the role of the DSC to determine what the appropriate adjustments are for each student with a disability registered with the unit.

9. If I register with the DSC, will it affect my chances of employment?

Registration with the DSC is confidential. There may be some level of disclosure necessary within the university in order to provide adjustments, but this would only be on a “need to know” basis and with the written permission of each student. Staff may need to know that a student is registered with the DSC, but in most cases, they do not need to know details of a person’s disability.

Registration with the DSC does not go on a student’s academic record, and so potential employers need not know of a student’s registration unless the student chooses to disclose that information to them.

One positive effect of registering with the DSC is likely to be improved academic performance for students with disabilities having necessary adjustments and strategies put in place, and so students are more likely to perform to their true potential. Better results improve employment opportunities, so students with disabilities choosing to register with the DSC may actually improve their chances of employment.

10. Will other students know about my disability?

Over 85% of the hundreds of students registered with the DSC have “invisible” disabilities, where the existence of the disability will not be apparent to most people. Obvious effects of disabilities, such as using a wheelchair or Guide Dog, will restrict the capacity of students to limit disclosure, but most people will have the choice of whether other people know about the disability.

Sometimes students may choose to disclose their disabilities to staff or fellow students, and this may assist in ensuring that the effects of the disabilities are taken into account. However, the choice as to the timing, type and level of disclosure largely rests with each individual.

The DSC and the university as a whole respect the privacy of students with disabilities and have a formal Policy on Disclosure of Information by Students with a Disability or Illness

There is also a very comprehensive web resource on Disclosure at: http://pubsites.uws.edu.au/rdlo/disclosure/ which may assist people in deciding when, under what circumstances, how much and which people they should disclose information about their disability.

11. Is Repetitive Strain Injury (RSI) or Occupational Overuse Syndrome (OOS) a disability?

Yes. In fact, it can be a significant restriction on a person’s capacity to study, research, write or use a computer, all of which are fundamental to successful university study these days. The DSC has a significant number of students registered with RSI or OOS, and we have a range of strategies available, (such as training in the use of Voice Recognition software and access to computers running the technology) which can assist in dealing with the effects of the injury.

However, the best way of dealing with RSI is to avoid developing it in the first place. To that end, the DSC has some brochures available which can provide advice to help prevent developing the condition.

12. Does the DSC deal with Mental Health conditions?

Yes. Mental Health conditions are included in the definition of disability in the legislation, the ANU Disability Policy and DSC procedures and policy. We have students with a range of mental health conditions such as Depression, Anxiety, Schizophrenia, Bi-Polar Disorder, Post-Traumatic Stress Disorder, etc, who are studying successfully at the ANU.

DSC Staff will not be diagnosing, counselling or attempting to treat your illness in any way, but will be dealing with the practical impact of the illness on your studies at the ANU.

13. Will any of this go on my Academic Transcript/record?

No. The DSC keeps files and a database on registered students, but they are all confidential, with strictly restricted access. There is no transfer of information to your academic record.

14. Are International Students able to register with the DSC?

Yes. International students have the same rights to adjustments for the effects of their disabilities on study as any other students. They can register with the DSC under the same conditions and procedures. That includes the need to provide appropriate medical documentation before registration can be finalised.

15. Does having English as second language (ESL) count as a disability?

No. Even though students may be disadvantaged by having English as a second language, it does not constitute a disability under the terms of the legislation or ANU policy.

There may be some adjustments made for the disadvantage experienced by ESL students (consult with your academic area to find out) but not as a disability.

Disability FAQs for Students