PARENT HANDBOOK CONTENTS.

(Reviewed November 2007).

 

SECTION.                             CONTENTS.

 

SECTION 1.                          WELCOME.

 

á     The CentreŐs background

 

SECTION 2.                          PROGRAMS.

 

á     Settling your child into care

á     Daily routines

á     Program Planning

á     Socialisation and Behaviour Management

á     Excursions

á     Special Programs

 

SECTION 3.                          YOUR CHILDŐS NEEDS.

 

á     What to Bring

á     Nappy Supply

á     Food

á     Toys

á     Sunscreen

 

SECTION 4.                          ADMINISTRATION.

 

á     Registration requirements

á     Opening and closing times

á     Signing in and out

á     Centre closure

á     Fee payments

á     Association membership

á     Wait List

á     Deferral Fees

á     Holding Fees

á     Late Collection Fees

á     Maintenance Fees

á     Pigeon holes

á     Newsletters

 

SECTION 5.                          CARE ALLOCATION.

 

á     Priority of access

á     Movement within the Centre

á     Extended absences

á     Extra Days

á     Credit Days

á     Change of care days.

á     Notification of absences

á     Withdrawing from care

 

 

SECTION 6.                          HEALTH AND SAFETY ISSUES.

 

á     Emergency procedures

á     Minor accidents

á     Fire safety

á     Sickness

á     Illness records

á     Medication

á     Immunisation

 

SECTION 7.                          LEGAL ISSUES.

 

á     Insurances

á     Interaction of parents with other children

á     Court Orders

 

SECTION 8.                          STAFFING.

 

á     Qualifications and staff teams

á     Absences

á     DirectorŐs role

á     Administrative Officer

 

SECTION 9.                          PARENT PARTICIPATION.

 

á     Management committee

á     Working Bees

á     Maintenance Duties

á     Suggestions

á     Parent events

á     Birthdays

á     Policy guidelines

á     Complaints

 

SECTION 10.                        OTHER.

 

á     Finding further information

á     Handbook and Conditions of Membership form

 

ATTACHMENTS.

á     Vision and Philosophy

á     Current staffing arrangements and qualifications

á     Financial Information for New Families

á     Fees Policy

á     Emergency Evacuation Procedures

 

 

 

 

 

 

SECTION 1 - WELCOME.

 

Welcome to our Centre family. We do hope you enjoy your time with us.

 

This booklet outlines issues you will need to be aware of while you are a part of our Centre. It is important that you read over this booklet and ask questions about matters you do not understand. You will find a form at the back of this booklet which you should sign and return to the Centre to indicate that you have read the information in this booklet and in your enrolment pack.

 

á    The CentreŐs Background.

 

Acton Early Childhood Centre is a community based long day care centre which offers full time and part time care to families of staff and students at the ANU and to members of the general community.

 

The Centre has a long history having been in operation for over 30 years. The building in which the Centre operates is of heritage interest and lends itself well to the homely environment which is so much a part of the CentreŐs vision and philosophy.

 

The Centre operates 50 weeks of the year, closing for 2 weeks in December / January. The first day back at the commencement of the year is a pupil free day allowing staff to prepare for the year ahead.

 

The Centre is licensed for up to 52 places, usually distributed as 22 Pre-School children (aged 3 to 5 years), 15 Toddlers (aged 2 to 3 years) and 15 Babies (aged 8 weeks to 2 years).

 

Full and part time care is available from 8.15 am to 6 pm Monday to Friday. Part-time care is defined as being up to and including four days a week, paid on a daily rate. A full-time position provides care Monday to Friday inclusive, paid on a weekly rate.

 

The Centre is licensed by ACT Office for Children, Youth and Family Support. A ChildrenŐs Services Adviser from this department visits the Centre regularly as a part of the licensing procedures.

 

Acton Early Childhood Centre is accredited by the National Child Care Accreditation Council as a part of our participation in the Quality Improvement and Accreditation System. The Centre is currently accredited at a high level and this is reviewed on a regular basis as part of the accreditation process.

 

 

 

 

 

 

 

 

 

 

 

 

 

SECTION 2 - PROGRAMS.

 

á    Settling your child into care.

 

The introduction into long day care can be difficult for children and parents. ChildrenŐs welfare and happiness are the priority for staff when welcoming new children to the Centre and when assisting the family to settle into the Centre environment. It is recognised that families needs will vary greatly in the orientation process and individual needs will be met as best is possible.

 

The following outlines some helpful hints for parents on settling their child into care:-

 

á    Make sure you familiarise your child with the environment and the people in the environment (children and adults) by coming in for visits before commencing care.

á    Ease your child into care with short stays to begin with.

á    Provide a favourite toy, blanket or comforter to support your child when they are separating from you or settling to sleep. This can help your child feel more secure.

á    If your child is unsettled, short visits with you helps your child to gain trust with an unfamiliar environment. These visits can be made on a day when your child is not booked to attend.

á    Interactions between staff and parents or staff and other children can produce positive role models and be reassuring. This experience can help to establish trust in an unfamiliar setting.

á    Try to talk at home about child care. Mention the names of the staff and other children. Talk about the things the child will be able to do at child care that are fun and enjoyable.

á    Talk to the staff about your child, for example, what they like to do; successful ways of settling them to sleep; foods they like and dislike and so on. This helps staff to get to know your child.

á    When leaving your child it is best to make sure you say goodbye and then leave. Hesitating and not going after you have said your goodbyes, if a child is upset, only confuses them. Reassure your child that everything is alright and you will return later, this can help them to settle.

á    It sometimes helps to establish a routine when leaving. For example, giving your child a cuddle and giving them to a staff member or sitting down with them for a short play or reading a book together then leaving.

á    At first some children protest strongly while others may take a day or two to realise that you are leaving them and begin to protest after several days. Children soon learn that you do return and in the mean time they are well cared for.

 

á    Daily routines.

 

Each room in the Centre has a set routine which covers approximate times for activities such as meals, nappy changes, sleep and so on. Routines will vary from time to time according to the needs of the group and individual children. For further information about your childŐs routines please see the team in your childŐs room.

 

 

 

 

 

 

á    Program planning.

 

The Team Leader in each room, in association with the other team members, is responsible for planning an early childhood program which reflects child centred, anti-bias and multi-cultural experiences; is developmentally appropriate and which emerges from the childrenŐs observed interests. Staff observe the children across the day recording  these observations and using them to develop the program for the following day. The program emerges from the observed interests of the children and the group – Emergent Curriculum. A wide variety of developmental areas and interest areas are provided for within the indoor and outdoor play environments. These include cognitive, physical (gross and fine motor), social and emotional development, language and literature, art and craft, music, science, maths and number, drama, movement and dance and construction.

Parents are welcome to discuss their childŐs development and view their childŐs portfolio at any time by making an appointment with the Team Leader who plans for their child. Parent interviews are also organised at the commencement of the year and in the middle of each year and portfolios showing the childŐs development will be handed to parents at the end of the year.

 

á    Socialisation and Behaviour Management.

 

Staff follow a Socialisation and Behaviour Management Policy which extends across the whole Centre giving consistency of expectation in all rooms. This policy allows children to develop self-discipline, a respect for others and for property and respect for self.

 

The policy aims are:-

 

á    To give all children the opportunity to expand their experiences of life in a productive, safe environment that allows individuals the right to safety, tolerance, self-expression, cultural identity, dignity and the worth of the individual, and honesty in dealing with peers and caregivers.

á    To be taught to respect the rights and needs of others by foreseeing the outcome of their behaviour and the consequences of their behaviour.

á    To encourage the individual social development of each child.

 

If you require further information on this policy please ask staff.

 

á    Excursions.

 

To assist children to develop in all aspects of life it is important to give children the opportunity to experience the wider community and the environment beyond the Centre.

 

Centre Policy states that there is to be a minimum of two staff when children go for local walks on campus and child: staff ratios must be adhered to. Parents sign blanket permission for local walks on registration. Staff will advise you in the Daily Book if they have been on a walk.

 

Parents are informed of external excursions two weeks prior to the event where possible and permission forms must be completed and returned to staff. The child: staff ratios required by the licensing conditions are always adhered to. Parents are welcome to join the children on excursions. Enquiries can be directed to the staff organising the excursion. Travel is by bus only and where possible buses will be fitted with seat belts.

 

 

á    Special Programs.

 

Kodaly Music.

 

This music program provides a comprehensive and carefully graded introduction to the concepts of music. It aims to develop specific musical skills and knowledge of music in a happy, relaxed atmosphere. Children sing, move, play, create and listen. They learn singing games, simple songs, rhymes and dances to gradually develop:-

á    a sense of beat and rhythm;

á    the ability to sing in tune;

á    an understanding of loud and soft (volume); fast and slow (tempo); high and low (pitch);

á    aural skills such a musical memory and inner hearing;

á    aural recognition of different instruments and styles of music;

á    an overall appreciation of music.

This program is presented by Brenda Lander each Monday during school term.

 

Other programs.

 

From time to time the Centre may provide other ŇspecialÓ programs presented by specialists in various areas such as dance, cultural experiences and creative art experiences. Information about such programs will be given through the CentreŐs newsletter and in each roomŐs Day Book.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SECTION 3 - YOUR CHILDŐS NEEDS.

 

.

á    What to Bring.

 

Please note - All items brought into the Centre must be labelled. There are a range of professional labelling supplies available. Should you need information on this matter please enquire at the Centre.

 

The following provides a guide to what you should bring for your child. If you have any questions please do not hesitate to ask staff in your childŐs room.

 

            Babies - Billy Buttons.

á    3 changes of clothing, allowing for changes in weather

á    2 clean cot sheets each week

á    Any special comforters, for example, dummies

á    Nappy change cream (if required)

á    Sunhat  for summer

á    Warm hat, waterproof clothing and warm coat for winter

á    Carry bag for storing spare clothing etc

Food

á    Older babies need to bring: lunch, afternoon snack and drinks. A drinking cup is also required

á    Younger babies need to bring their bottles and solids.

Breast-feeding mothers are encouraged to make arrangements with the staff to enable breastfeeding to continue. Mothers intendiung to breast feed should talk to staff and get information about the CentreŐs breast feeding arrangemenbts.

Please ask about access to the ANUŐs parenting room if you are an employee or student of the ANU.

 

Toddlers - Sundews.

á    3 changes of clothing, allowing for changes in weather

á    2 clean sheets and a light cover for sleep time

á    Warm hat, waterproof clothing and warm coat for winter

á    Bag to hold excess clothing - this should fit in a locker

á    Lunch, afternoon tea and a drink in separate containers

 

Preschoolers - Kanookas.

á    2 changes of clothes, allowing for changes in weather

á    2 clean sheets and a light cover if a child has a sleep

á    Warm hat, waterproof clothing and warm coat for winter

á    Bag to hold excess clothing - this should fit in a locker

á    Lunch, afternoon tea and a drink in separate containers

 

á    Nappy Supply.

 

Children who require nappies in the SundewsŐ and Billy ButtonsŐ room will be supplied with disposable nappies by the Centre. The cost of this service is incorporated into the fees for these rooms.

 

 

 

 

á     Food.

 

Although the Centre provides only morning tea for children we actively encourage and promote healthy eating habits for all children. Parents will periodically be given information and advice about good nutrition, including recommendations about the sort of food to send with their child. Fruit will be the predominant snack provided for morning tea. This will be varied from time to time with the provision of snacks such as toast, cereals, popcorn, scones and muffins.

 

Microwave and refrigerator facilities are available in each room. Microwave containers must be provided by the parent for the heating of food.  Food storage containers must be unbreakable and clearly labelled. Please do not use glass containers, plastic bags, or plastic lunch wrap.

 

Parents are strongly requested not to send in any lollies, chocolate, potato crisps or Ôjunk foodŐ in general.

 

Nuts and hard foods such as carrot sticks are also not allowed due to the risk of choking. Nut products are discouraged in Billy ButtonsŐ due to the possibility of a child having an undiagnosed allergic reaction to these products.

 

Parents are strongly encouraged to follow the CentreŐs Nutrition Policy as outlined in the Policy Handbook. Please note any food which has been heated up will not be returned to parents if the child does not eat it. Milk or dairy foods not eaten will be placed in the fridge.

 

 

á     Toys.

 

Children may bring comforters such as dummies, soft toys or special blankets as they are important for settling the child if upset or for sleep. It is Centre policy to restrict other toys brought in by children to such special comforters, or 'show and tell' toys which are then put away in the child's bag to be taken home. Toy guns, swords and other ÔweaponsŐ are not permitted in the Centre as they can tend to promote aggressive play.

 

á     Sunscreen.

 

Sunscreen is provided for the children by the Centre. Parents may supply their own sunscreen if preferred. According to the recommendation of the CentreŐs Sun Protection Policy sunscreen is applied to the exposed skin of children over 12 months before going out into the sun. Babies under twelve months are not exposed to the sun. A request not to apply sunscreen must be accompanied by a signed letter releasing Centre staff and the Management Committee of responsibility for any ill-effects of exposure to the sun.

 

When playing outdoors the children will also be required to wear legionnaire style sunhats. These will be supplied by the Centre in the SundewsŐ and KanookasŐ rooms. Babies will need to provide their own sun hats. These should have a brim which allows them to shade the neck and ears. For further information on sun protection please refer to the Policy Handbook or speak to staff.

 

 

 

 

 

 

SECTION 4 - ADMINISTRATION.

 

á    Registration requirements.

 

On registration, parents are required to complete the following :-

 

á    Registration form

á    Handbook form

á    Association membership form

á    Enrolment card

á    Communication Plan

á    Permission for Photography form

á    A current copy of the childŐs ACT immunisation schedule must also be brought in for the CentreŐs records.

 

Please note :-

 

The enrolment card must be updated regularly with relevant emergency contact numbers and any changes of address and other details.   Updating the information on the card is the responsibility of the parent.  Access to the card should be made through the Director, either personally or by phone.

 

á    Opening and closing times.

 

Parents must note carefully the opening and closing times of the Centre. They should ensure children are brought in no earlier than 8.15am and are collected before 6.00pm. The Centre is closed at 6.00pm. Parents need to arrive by 5.45 pm to ensure they have left the Centre by 6.00pm. Under licensing conditions, two staff are required to remain on the premises if any children are still present after 6.00pm. Parents who have not left the centre by 6.00pm will be billed the Late Collection Fee.

 

Please ensure that your children are collected on time so that we do not have to take this action. 

 

The staff procedures when a child or children are not collected from the Centre by 6.00pm are as follows:-

 

á      At 6.05 pm parents are phoned and requested to collect the child immediately.

á      If we have not heard from the parent/s by 6.30 pm the emergency contact persons are phoned.

á      At 7.00 pm if staff have been unsuccessful in contacting parents or emergency numbers, the Director will be phoned and will also be contacted.  This may result in the child/children being placed in temporary foster care. A note will be left on the Centre door to advise parents of any such action.

 

 

á     Signing in and out.

 

Each day parents are required to sign their child in and complete the sign-in form which requires details of the drop off time, the expected pick up time and the contact phone number for the day. The child must also be signed out, giving the actual time collected, and staff must also be informed of the childŐs departure. These records are used for attendance checks and it is a legal requirement that they are completed correctly daily. Children will not be allowed to leave the Centre either on excursions (other than local walks) or in the care of other adults without prior written permission from the parents or guardian.

 

á       Centre Closure.

 

Once a year the Centre may be closed for a day to allow staff to attend in-service training. In the event of this being approved by the Committee parents will be given at least 4 weeks notice of the planned closure in order to organise alternative care.

á    Fee payments.

 

Acton Early Childhood Centre is a non-profit organisation financed by fees. The operating year runs from 1 July to 30 June. Acton Early Childhood Centre is an incorporated association to which members belong. All fee enquiries should be directed to the Administrative Officer. A copy of the CentreŐs Fees Policy and the Overdue Payment Collection Procedures can be found in the

Attachments.

 

á     Annual membership.

 

An annual membership fee of $16.50 per family is payable at the beginning of each year.  For families joining after 1 July the membership fee is reduced to $8.25.

 

á     Waiting list.

 

A Waiting List Application form must be completed for all children seeking a place in the Centre. Children who are on the Internal Waiting List - see the priority listing under Care Allocation - must still complete a Waiting List Application. Further details may be obtained in the Waiting List Policy.

 

á     Deferral fee.

 

A deferral fee is charged to parents who wish to delay starting care after acceptance of a place. It is possible to defer a place for a maximum of two weeks. The amount charged is 50% of the daily fee rate per booked day plus the Holding Deposit (see below).

 

á     Holding fee.

 

On admission to Acton Early Childhood Centre a bond or Holding Deposit of $ 100 is payable to hold a place open for a child. This deposit is refundable when the child leaves the Centre provided the following commitments have been met:

á    All fees owing have been paid in advance as required (see below)

á    The parent has given 4 weeks' notice in writing, of the intention to remove the child from the Centre

á    The family has either performed the required maintenance duties, or paid in advance the $50.00 maintenance fee per half year.

á    The family has paid for any late collection fees that may have been incurred.

á    All other obligations to the Centre have been met.

 

 

 

 

 

á    Late Collection Fees.

 

A Late Collection fee is charged if parents have not collected and vacated the premises by 6.00 pm. Late parents will be billed $50 for the first 10 minutes or part thereof and then $2 per minute thereafter. This fee covers the wages of staff members detained due to late collection of children. 

 

 

 

á    Maintenance Fees.

 

Each family may choose to pay a maintenance fee of $50 per semester instead of performing some other administrative or maintenance duty. For further details please see the section on Parent Participation.

 

á    Pigeon Holes.

 

Each family is allocated a pigeon hole in which accounts, newsletters and other information and messages are posted. The pigeon holes are found in the entrance foyer near the office. It is the responsibility of the parent to collect all information placed in their pigeon hole on a regular basis.

 

á    Newsletters.

 

The Centre newsletter is distributed each month. This will contain important information about events, meetings, policy issues and parent education articles. A summary of important issues dealt with at the monthly Management Committee meeting is also sometimes a part of the newsletter.

 

 

SECTION 5 - CARE ALLOCATION.

 

á    Priority of access.

 

Acton Early Childhood Centre maintains a Waiting List for all children who are seeking a place at the Centre. The Waiting list is divided into 2 sections.

 

á    The Internal Waiting List. This includes:-

                   ~  Children who are enrolled but require changes to their existing care arrangements                         such as moving to the next group or adding or changing days;

                   ~ Siblings of children who attend;

                   ~ Children of staff working at Acton Early Childhood Centre;

                   ~ Children who have left and wish to return to Acton Early Childhood Centre;                                 ~ Siblings of children who have attended Acton Early Childhood Centre in the past.

 

Priority is also given on a reciprocal basis to children of staff working at the other two ANU Childcare Centres.

 

á    The External Waiting List includes children who have not been involved with Acton Early Childhood Centre previously.

 

ANU staff and students on the Internal and External Waiting lists will be given priority wherever possible.

 

á    Movement within the Centre.

 

Where possible, children are moved to the appropriate section according to age; this is governed by the availability of care and the developmental needs of the child. Throughout the year staff will assess a childŐs readiness to move up and will discuss this with the parents. Every effort will be made to accommodate the childŐs needs and parentŐs wishes as to moving up or staying in a group. However the overall Centre occupancy rate and needs of children across all the groups must also be taken into consideration when moving children between groups.

 

á    Extended absences.

 

If a child is to be absent for an extended period of time due to holidays or parents work obligations then fees must still be paid to hold the childŐs place. If parents do not wish to pay fees then the childŐs place will be forfeited and the child will be placed on the Waiting List. The Centre needs to be notified of such absences and a form outlining which of the above options parents wish to take must be completed.

 

á     Extra days.

 

If space is available due to another child being absent, additional days may be booked through the Director or Administrative Officer on a casual basis. Extra days are only available for children who are already enrolled at the Centre and should be booked through the office. Bookings should be made at least two days in advance whenever possible. In exceptional circumstances bookings may be made up to 3 pm of the previous day.

 

á    Credit Days for Public Holidays.

 

The Centre currently offers families the opportunity to book an alternative day of child care at no cost, if a day of care is missed due to a public holiday. This is only available to children who attend part time as the full time fee is significantly reduced and compensates for Public Holidays. Credit days will only be available if there is a vacancy or absence in the group required. Credit days should be booked through the office at least two days in advance whenever possible, In exceptional circumstances bookings may be made through the office by 3 p.m. of the previous day. There is no guarantee that all days missed will be able to be made up. Fees will not be refunded for days missed due to Public Holidays. For more details see the Public Holiday Policy document available from the office.

 

á     Change of care days.

 

Any requests to cancel or change care days must be in writing giving four weeksŐ notice in advance to the Director. This assists administration and enables us to fill vacancies quickly. Change of Care Arrangements forms are available from the office.

 

á     Notification of absences.

 

If your child is unable to attend on a booked day, please notify the Centre no later than 9:30am on

6125 5554 or ring the number for your childŐs room and speak to staff  Any absence known in advance should be notified to staff as soon as possible. Variation to Attendance forms may be found near the sign on sheet for your childŐs room.

 

 

 

á     Withdrawing from care.

 

Families must provide four weeksŐ notice in writing when withdrawing from the Centre.  This is done by completing both sections of the form - Parents Resignation from the Association, which is available from the office. If the required notice is not given, four weeksŐ fees will be charged in lieu of notice.

 

 

 

SECTION 6 - HEALTH AND SAFETY ISSUES.

 

Please note: - For further details on Health and Safety issues please read over the CentresŐ Health Policy which is included in your enrolment pack.

 

á    Emergency procedures.

 

If a childŐs condition requires urgent medical attention an ambulance will be called to transport the child to the casualty section of hospital and the childŐs parents will be contacted and advised to meet the child there. A staff member well known to the child will accompany the child if the parent is unable to.

If the condition of the child is not urgent but nonetheless requires medical attention, eg a cut which is no longer bleeding but may need stitches, then every effort will be made to contact the childŐs parents so they may come and take the child to hospital or to a medical practitioner. However, if the childŐs parents are not contactable, then an ambulance will be called to take the child to hospital. Children will not be transported in staff membersŐ cars under any circumstances.

In view of this, parents are advised to ensure they hold ambulance insurance. The Centre will not accept liability for the treatment provided and any expenses will be met by the parent. (Please note undertakings already given on the registration form for emergency procedures.)

 

á     Minor Accidents.

 

Any accident or injury which occurs to a child during care at Acton Early Childhood Centre (no matter how minor) will be documented on an Accident Report Form. Staff will inform parents of any accident/injury either by phone or at collection time and parents will be required to sign the form to acknowledge that they have been informed of an accident or injury to their child. In the event of a childŐs injury involving a bump to the head or teeth the parent will be contacted by telephone immediately to allow the parent to assess the situation in consultation with staff.

All Accident Report forms must be kept for a period of 21 years, for insurance purposes.

 

á     Fire Safety.

 

The Centre has a fire detection system installed and regular fire drills are conducted by staff to familiarise the children with evacuation procedures. Emergency evacuation procedures are displayed throughout the Centre as are locations of hoses and extinguishers. Parents should familiarise themselves with the emergency evacuation procedures as they may be required to assist in an evacuation drill. A copy of the Emergency Evacuation Procedures is attached to this handbook.

 

á     Sickness.

 

If a child is sick, the staff should be notified of the absence by 9.30am. It is essential that contagious diseases be reported immediately. Children are to be excluded in accordance with the CentresŐ Health Policy and the ACT Health Dept Guidelines for Exclusion from Child Care. The final decision as to whether a child is fit to attend rests with the Director (or in their absence, the Relieving Director). Members are bound to comply with their recommendations. Parents are requested to collect their child within half an hour of being notified of an illness.

 

á     Illness records.

 

 All illnesses occurring at the Centre will be recorded on the CentresŐ Illness Record Form. Parents are required to sign this form on collecting their child to acknowledge that staff have informed them of the signs and symptoms displayed, treatment given and exclusion recommendations or requirements.  Note - regardless of sickness, booked care days must be paid for.

 

á     Medication.

 

All medications must be clearly labelled with the pharmacistŐs label, showing the childŐs name, the name of the prescribing doctor, the name of the medication and the dosage. Medications must be handed to the staff in the room for safe storage in the child-proof medication box or the refrigerator. The daily Medication Form must be completed each time you wish the medication to be administered. The Medication forms are located in folders in each room Medication is only administered by Senior staff and is checked and witnessed by a second member of staff. Staff cannot administer medication without the written permission of the parent or guardian. Homoeopathic, herbal medications or over the counter medications will not be administered.

 

á     Immunisation.

 

It is the policy of the Centre that all children, except those with medical reason, must be immunised according to the ACT Immunisation schedule. Children who have been immunised outside of the ACT will need to have their immunisation information transferred to an ACT Immunisation Record Form by their GP or a local health clinic. Up-to-date immunisation records or a doctor's letter stating the reason for non-immunisation must be shown to the Director when registering at the Centre.  If parents refuse to comply with the DirectorŐs requests to show that their child's immunisation is up to date, the child will be excluded from the Centre. If a family has difficulty in obtaining evidence of immunisation, or if it is not possible to obtain evidence, a statutory declaration or a blood test showing that the child is fully immunised must be obtained. See the Centre's Health Policy for further details.

 

 

SECTION 7 - LEGAL ISSUES.

 

á     Insurance.

 

All insurance cover as required by Licensing, ANU and other legal requirements are maintained by the Centre.

 

 

á     Interaction of parents with other children at the Centre.

 

Whilst parents are encouraged to interact with other children within the Centre, the staff have the primary responsibility for the daily needs of children in their care.

 

 

á     Court Orders, Restraining Orders and Separation.

 

A copy of any Court Orders and/or Restraining Orders must be given to the Director on Enrolment or when approved by the court should the child/children already be enrolled.

It is also the responsibility of parents to inform the Director of any family separation issues where Court Orders/Restraining Orders are not in place. Without Court/ Restraining Orders we legally have to release children to either parent. However, if we are informed of circumstances we may be able to put procedures in place to assist parents in separation situations.

 

 

SECTION 8 - STAFFING.

 

á     Qualifications and staff teams.

 

At all times during the CentreŐs hours of operation there is at least one appropriately qualified senior member of staff on duty. Details of current staff members and their qualifications may be seen in the Attachments section.

All senior staff members must hold a current Senior First Aid certificate and other staff are also encouraged and assisted financially by the Centre to maintain First Aid qualifications.

The CentreŐs Staffing Policy sets an aim to employ staff who have a minimum of Certificate Three in ChildrenŐs Services and a minimum of two years experience in Child Care. Where possible the Centre assists staff in training and in servicing.

For details on current Centre staff please see the Attachments.

 

á     Staff Absences.

 

The Centre policy is to have a minimum number of different caregivers for any one group of children. Wherever possible staff usually relieve for each other to cover sickness and holidays. Where this is not possible Relief Staff are employed through a reliable agency.

 

á     DirectorŐs Role.

 

The Director is responsible for the day-to-day running of the Centre and monitoring of child care and staff.  The Director ensures the objectives and policies of the Centre are implemented and advises the Committee on the running of the Centre and changes to government requirements. Parents should feel free to approach the Director at any time to discuss concerns or issues relating to the Centre, the staff or the children.

 

á    Administrative Officer.

 

The Administrative Officer is responsible for accounts, Child Care Benefits, recording of Allowable Absences and any issues relating to fee payment. Parents with difficulties in any of these areas should speak to the Administrative Officer. If the Administrative Officer is not available the Director will take details and have the Administrative Officer contact parents when available.

 

 

 

 

 

 

 

SECTION 9 -  PARENT PARTICIPATION.

 

 

á     Management committee.

 

The Centre is managed by a committee of parents.  This General Committee consists of the offices of President, Vice-President, Treasurer, Assistant Treasurer, Secretary, Assistant Secretary and Public Officer and three to six general members. Each member of the General Committee is elected at the Annual General Meeting of the Association. (The AGM is held within five months of 30 June and it is important that all members attend.) The Management Committee meets monthly and all parents are welcome to attend these meetings. Meeting dates are displayed on the Centre Noticeboard. Parents may also contribute items to the agenda by placing items in writing, and handing them to the Director or posting them in the Fees Box clearly marked Agenda Item no later than 1 week before the next scheduled meeting. The Committee has sub-committees for various reasons and a Staff Liaison Officer is also appointed.

 

á     Working bees.

 

Working bees, held once or twice a year, are organised by the Director.  Parents are invited to take part via the Newsletter and Noticeboard. Participation in a Working Bee counts as a Maintenance Duty.

 

á     Maintenance Duties.

 

Each family is required to contribute in some way to the operation of the Centre, by performing two maintenance duties within the year. (One maintenance duty generally equates to about 2 hours work). Available duties are regularly publicised in the newsletter or they are suggested to parents by the Director or staff.  Members of the committee are exempt from maintenance duties.  A family may choose to pay the $50 per semester maintenance fee as an alternative to performing a duty.

 

á     Suggestions.

 

Suggestions are always welcome from all parents and may be verbal or given in writing and placed in the Fees Box in the entrance area clearly marked suggestion.

 

á     Parent/staff events.

 

The Centre aims to hold two to three parent/staff/children events during each year. These may include Special Afternoon Teas, Celebration Concerts, Parent Information Evenings and so on. Parents will receive information about these events in Newsletters and through special invitations placed in pigeon holes.

 

á     Birthdays.

 

Parents are encouraged to send in a birthday cake on their childŐs birthday to share with the other children in the group. We usually celebrate birthdays at Morning or Afternoon Tea and parents are welcome to come along and share this special time. (Please note lollies and sweets and other party food are discouraged as they are not necessary and some children are not allowed to have them).

 

á     Policy guidelines.

 

Information regarding Centre Policies is available from the Director, in the form of a Policy Handbook. Parents may borrow copies of this book on enrolment and throughout their childŐs attendance.  In general, parents should approach the Director with any concerns or problems they have regarding policies and procedures. The Centre has a Policy Review Committee which has staff and parent representatives. This Committee reviews Policy on a two year cycle with the Policies currently under review being posted on the CentreŐs web page. Parents are welcome to read these, and make comment if they wish, through the Director. Policy matters may also be placed on the agenda for Management Committee meetings.

 

á    Complaints.

 

The relationship between staff and families is one of the key components in the development of a sense of belonging and caring which is central to the vision and philosophy of the Centre. In order to enhance and preserve this relationship any complaints, concerns or differences of opinion need to be dealt with. This will allow for quick resolution and minimal disruption to the day to day running of the Centre.

Any complaint should initially be discussed with the person involved if this is appropriate or possible, or with the Director. For further details refer to the Complaints Policy and Procedures.

 

 

SECTION 10 - OTHER.

 

á    Finding further information.

 

The following information is given to each family by the Director in their enrolment pack :-

 

á    Acton Early Childhood Centre Parent Handbook.             

á    Acton Early Childhood Centre Health Policy.

á    Information on ACT Immunisation requirements.             

á    Brochures and Booklets on the childŐs room.

 

Further information can be gained from the CentreŐs web page at www.anu.edu.au/childcare/aecc

 

Queries about the Centre are always welcome and all efforts will be made to provide information in other languages on request.

 

á    Handbook and Conditions of Membership form.

 

Please sign and return the attached form before your child commences care indicating that you have read the Handbook and are aware of your commitments and responsibilities.

 

 

 

 

 

 

 

 

 

 

 

 

ACTON EARLY CHILDHOOD CENTRE

 

HANDBOOK  AND CONDITIONS OF MEMBERSHIP FORM.

 

 

Please read this handbook carefully so you fully understand the commitment that you are undertaking and your responsibilities to the Centre.  (Note: members who fail to comply with the conditions of membership set out herein are liable to forfeit their care and be excluded from membership.)  When you have done so please sign and return this page to the Director.

Thank you.

 

 

 

 

Family name   _____________________________________________

 

 

Child/(children)Ős name:       _____________________________________________

 

 

Parent's full name:    _____________________________________________

 

 

Parent's full name:    _____________________________________________

 

 

 

 

 

I have completed the information card at the Centre.  I have read and agree to comply with the requirements set out in this handbook and in the CentreŐs policies.

 

 

 

 

 

Signed:   ________________________________   Dated:   ___________

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

VISION STATEMENT.

Our Centre will provide for families and their children a friendly, homely environment that is an extension of the childŐs family situation.

 

Our Centre will share with parents the vital role of caring for and educating their children focusing on developing a sense of trust, security and love.

 

Our Centre will provide an environment rich in experiences where nature and natural beauty are respected and admired.

 

Our Centre will enhance and develop childrenŐs appreciation of the worldŐs diversity and wonderful potential for creativity.  Reviewed and approved 10-2-09.

PHILOSOPHY

 

Our CentreŐs vision emphasises the family, the homeliness of our Centre, and the richness of our environment and natural surroundings.  We emphasise the important role the Centre plays in nurturing and educating the children in our care through the development of trust, security and loving relationships.  Our philosophy is founded on our knowledge that children are a part of a family and a community. Children bring with them into the early childhood setting Ňfunds of knowledgeÓ which are a part of who they are and how they learn.

 

Principles and practices that best support our vision and meet the needs of our children and parents are:-

 

á     valuing the child as an individual within the context of the family and the community

á     supporting parents in their role as primary caregivers and sharing information of benefit to the development of their child

á     valuing play as a medium for all aspects of development and learning

á     acknowledging and supporting childrenŐs individual learning styles

á     valuing the arts as symbol systems through which children discover and express meaning and make sense of themselves and their world

á     providing opportunities for discovery learning through self-selected activities, and encouraging the development of childrenŐs abilities to observe, perceive, explore, investigate, imagine and problem solve

á     valuing positive reinforcement of appropriate behaviour, thereby allowing the child to develop self discipline and parent-supported value systems

á     valuing daily routines such as eating, toileting, dressing and resting as opportunities for learning and social development, and therefore ensuring that these times are engaging and stimulating

á     respecting the needs and rights of children to make choices and decisions by empowering them to take responsibility for the functioning of parts of the daily routines

á     providing opportunities for children to develop responsibility by encouraging them in taking care of their environment and materials

á     valuing the cultures of the children attending the Centre through presentation of relevant cultural activities

á     recognising the need for children to practice skills and consolidate their learning by providing opportunities for repetition of experiences and extension of their ideas

á     designing and establishing an enriched environment that stimulates the imagination, promotes creativity and enhances aesthetic development and appreciation of nature

á     valuing and supporting staff in their work with children and families and in their own professional development

á     being responsive to the needs of the community and abiding by the relevant laws and policies that relate to the provision of quality childrenŐs services

 

Underlying these principles and practices is our understanding of the need to promote childrenŐs independence and their ability to work co-operatively with peers and adults within an environment free of cultural or gender bias.  Reviewed and Approved. July 2006. Reviewed July 2008.

Acton Early Childhood Centre.

STAFFING ARRANGEMENTS.

á      Billy ButtonsŐ room.

 

Team Leader                                     Janelle Keenan            Diploma  ChildrenŐs Services.

 

Second-in-charge                  Pixie Borlase               Diploma ChildrenŐs Services.

(Shared position)                                                         Visual Arts Degree.

 

Second-in charge                   Rosie Chant                 Diploma ChildrenŐs Services.

(Shared position)

 

Assistant/Floater                   Lisa Skelton                Certificate Three ChildrenŐs Services.

 

Assistant/Floater                   Lorraine Lovery

 

Assistant /Floater                  Annie OŐConnell

 

á      SundewsŐ room.

 

Team Leader W,TH,F.         Maree Keeling             Diploma ChildernŐs Services.

 

Team Leader /                       Lisa Russell                 Diploma  ChildrenŐs Services

Second in charge.

Assistant                                Michelle Gerwien        Cadetship to Diploma to complete late 2009.

 

Assistant/Floater                   Lisa Skelton                Certificate Three ChildrenŐs Services.

 

Assistant /Floater                  Dave Crooks               Certificate Three ChildrenŐs Services.

 

Floater                                    Sally Currie

 

á      KanookasŐ room.

 

Team Leader/Teacher           Nadia Frankham          Bachelor Education (Early Childhood)

 

Second-in-charge/Teacher    Ruth Zellar                  Bachelor Education (Early Childhood)

 

Assistant                                Kara Chapple              Diploma ChildrenŐs Services

 

Assistant / Floater                 Annie OŐConnell

 

Assistant /Floater                  Dave Crooks               Certificate Three ChildrenŐs Services.

 

á      Administration.

 

Director                                  Wendy McDuff           B.A.Dip.Ed. Dip Early Ch. Ed.

 

Administrator                       Irene Taylor-Smith

Please note – Every effort is made to ensure that staff teams are maintained allowing children and families consistency of care. Inevitably staff will be away or on leave from time to time. Where possible these absences will be covered by existing team members.

Acton Early Childhood Centre.

 

FINANACIAL INFORMATION FOR NEW FAMILIES.

 

 

When your child enters Child Care there are a number of possible options parents may investigate if they wish to access government assistance with the payment of fees.

 

Parents should inform themselves about these options and make decisions about how they will deal with the issues that are raised by participating in the various schemes available.

 

The areas parents should try to inform themselves about include (but are not limited to):-

 

 

Information on these issues may be found at www.familyassist.gov.au  or you may phone the Family Assistance Office on 13 61 50. For information about Salary Sacrificing procedures at the ANU you should contact the ANU Payroll Office.

 

Parents who elect to claim Childcare Benefit (CCB) will need to take note of the 30 days of Allowable Absences each financial year. Please check at the web page above for information on Allowable Absences. Parents are asked to obtain a Medical Certificate for any absence their child may have due to ill health and provide a copy of this to the CentreŐs Administrator. The absence will then be recorded as a sick day and not an Allowable Absence.

 

The Centre is happy to assist parents in the administration of the payments of fees, but it does not provide advice about which government option would be best for a particular family. Parents need to inform themselves and then choose the options which best meet their needs.

 

 

Prepared 11-9-07.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Acton Early Childhood Centre.

 

FEES POLICY.

 

AIM.

 

á    To assist parents in understanding the importance of timely fee payment in the smooth running of the Centre.

á    To ensure that the financial viability of the Centre is not threatened by non-payment of fees.

 

 

EXPLANATION.

 

Acton Early Childhood Centre is a non-profit organisation. Over 85% of the CentreŐs costs are payable each fortnight as salaries and associated expenses. The timely payment of fees is, therefore, essential to the CentreŐs cash flow and ongoing financial viability.

 

ACTIONS.

 

 

~ Salary Sacrificing via the ANU

~ Payroll deductions

~ Periodic payments from a bank account

~ Internet banking

~ Cheque or Money Order

~ Over-the-counter deposit into the CentreŐs bank account at any branch of the Commonwealth Bank

 

 

Name: Acton Early Childhood Centre Inc.

BSB Number: 062 – 903

Account No: 1015 0336

Bank: Commonwealth

Branch: Australian National University.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Approved Parent Committee Meeting November 2005.

Reviewed Policy Review Committee 25-9-07.