Influence and persuasion skills


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Teacher Date Day Time Sessions Fee Request Invoice Enrol
Jaki Halliday 4 September 2017 Monday 9am - 5pm 1 day $695 Enrol via invoice Enrol now

Influence and persuasion skills is designed specifically for leaders and aspiring leaders seeking to have a positive influence in their workplace. One of the fundamental keys to success in business is exceptional communication skills. Communicating with clarity and precision gives you the power of influence and helps you achieve specific professional results.

Course outline

Module 1: Influence & Persuasion Explained

  • The science and psychology behind effective influence and persuasion
  • What works and what doesn't

Module 2: Skills Development

  • The underlying skills and strategies
  • Assertiveness
  • Emotional intelligence
  • Communication
  • Principled negotiation

Module 3: Skills in practice

  • Tailoring your approach to different audiences for maximum effect
  • Recognizing and adapting to communication preferences
  • Developing an action plan to take back to the workplace

Learning outcomes

At the completion of this course you will be better able to:

  • Take a strategic approach to influencing and persuading
  • Confidently apply the skills of influence and persuasion in your professional communications
  • Use options for  tailoring your communications to meet the needs and preferences of your audience

Who should enrol

This course is for anyone who needs to:

  • communicate and influence stakeholders (with varying needs and agendas)
  • work in challenging environments (e.g. political, sensitive etc.)
  • manage and chair feedback meetings
  • facilitate high level discussion to elicit an outcome (political arena)
  • work with conflicting priorities (matrix organisations etc.)
  • present benefit or business cases regularly
  • be a spokesperson for their organisation

Updated:  25 July 2017/ Responsible Officer:  CCE Manager/ Page Contact:  CCE Webmaster