Professional Development Program 2009

Personal Development

Communicating successfully in challenging situations
Geoff Mortimore
9am - 5pm Thursday 13 & 20 August - $895 ND
The course will assist participants to extend and enrich their repertoire of communication skills for challenging work situations
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Emotional Intelligence and Resilience
Barbara Miller
9am – 5pm Thursday 19 & 26 November - $1100 ND
How do people deal with difficult events that change their lives? Resilient people are emotionally intelligent and bounce back from adversity. They are optimistic, stress hardy and adaptable. Research shows a strong relationship between emotional intelligence and job performance. Measuring emotional intelligence in the workplace is the first step towards improving it. The next step is to develop and use a personal strategy for enhancing resilience to achieve balance, confidence and stress hardiness.

This 2 day course is designed to provide participants with an opportunity to identify personal and professional areas of concern and develop an action plan for building resilience to enhance career success.
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How to improve listening skills
Kevin Norton & Loretta Ginnivan
9am – 4pm Monday 2 November - $550 ND
Listening is a neglected, key component of successful communication. Quality listening produces many benefits for the workplace and elsewhere whereas poor listening can produce a range of problems. There are important links between listening and, for example, questioning, time management, silence, empathy, body language, voice and comprehension. Effective listening requires both physical and mental effort and skills.
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Managing time and workload
Geoff Mortimore
9am – 5pm Thursday 17 & 24 September - $895 ND
The course provides an opportunity for you to review your current practices of managing time and workload, and provides training in skills and strategies that will enable you to manage your time more effectively.
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Stop procrastinating: Mastering the art of doing it now
Barbara Miller
9am – 5pm Thursday 10 September - $550 ND
Procrastination is a bad habit that keeps you from harnessing your potential and achieving goals like writing an assignment, completing a work project or applying for a promotion.
The course shows participants how to identify the causes of their procrastination, change bad habits and focus on strategies for achieving an important work or personal goal.
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The manager’s brain. What does it do?
Tony Robinson
9am - 5pm Friday 18 & 25 September - $895 ND
By better understanding what management is, we can more readily identify what we need to do to be better at it. This course presents a clear and useful definition and shows what that means for managers in simple practical terms, with a focus on thinking skills.
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The mindful manger: Being responsive to innovation and workplace change
Barbara Miller
9am - 5pm Thursday 5 & 12 November - $895 ND
Many managers are encountering new pressures to do more with less. As a result managers often feel overwhelmed or compromised, powerless to make the changes they know will make the difference to their teams and work place.
This course shows you how to apply the power of mindfulness to discover new ways of thinking and acting, being present in the moment and focusing on what’s really important. It will open you up to being more courageous and innovative and empower you to bring out the best in your team.
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You at your best
Barbara Miller
9am – 5pm Thursday 17 September - $550 ND
This workshop shows participants how to identify and use their strengths in new and different ways to flourish and develop skills that are needed most in business today to develop leadership potential, improve performance and wellbeing at work for enduring fulfilment.
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