Professional Development Program 2008
Personal Development
ASSERTIVE
COMMUNICATION
Jessica Rose
9am–5pm, 4 & 11 August — $795
ND
This course will assist you to communicate assertively
from a solid internal foundation. It will give you more resources to respond
to challenging situations in a way that is empowering for yourself and
others. You will recognise and start to free yourself from the dynamics
underpinning your unassertive responses and discover your naturally assertive
style of communication.
Full
Course Outline
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COMMUNICATING
EFFICIENTLY AND EFFECTIVELY IN YOUR WORKPLACE
Kevin Norton & Brian Wyndham
9am–4pm, 25 & 26 September—$795
So much depends upon quality communication for a successful individual,
team or organisation. In the office there are many traps associated with
bad
communication such as poor listening, unclear directions, mistakes, accidents,
needless conflict, non-assertive behaviour and unclear speaking, emailing
or correspondence. On this course learn why communication is so tricky
and how to do it well.
Full
Course Outline
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COMMUNICATING
SUCCESSFULLY IN CHALLENGING SITUATIONS
Geoff Mortimore
Day 1: 9am–5pm, 18 September
Day 2: 9am–12.30pm, 25 September —$795 ND
This course will assist participants to extend and enrich their repertoire
of communication skills for challenging work situations. It is recommended
for those who wish to further develop their communication skills, and
improve their capacity to communicate constructively and effectively with
others.
Full
Course Outline
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CONTINUOUS
IMPROVEMENT
Neil Miller
9am–5pm, 19 & 20 November —$795
ND
In today's dynamic workplaces, we need to be able to continuously improve
to stay ahead. How we build on success and avoid failures affects job
satisfaction and stress. This course provides practical methods and tools
to help individuals and teams continuously improve in a changing environment.
Full
Course Outline
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CROSS-CULTURAL
UNDERSTANDING: AN INTRODUCTION
Gillian Polack
9am–4.45pm, 4 November —$535 ND
This course uses everyday language and familiar situations to help participants
understand how people interact in the workplace and how they can use that
interaction to work across cultural differences.
Full
Course Outline
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JOB
APPLICATIONS
Carole Brown
9am–4pm, 17 October —$535 ND
The ability to write excellent job applications is an essential skill
for today’s competitive employment market. In this course participants
will learn how
to promote their skills and experience through the written application
to maximum effect.
Full
Course Outline
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JOB
INTERVIEWS
Carole Brown
9am–4pm, 24 October —$535 ND
Many people find going for interviews a challenging experience. This course
will give you the skills and confidence to perform well in interviews
and win the job that you want. The course covers the entire interview
process including research and preparation, anticipating questions, practising
responses,communication style and managing nervousness.
Full
Course Outline
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MANAGING
TIME AND WORKLOAD
Geoff Mortimore
Day 1: 9am–5pm, 16 October
Day 2: 9am–12.30pm, 23 October —$795 ND
This course provides an opportunity for you to review your current practices
of managing time and workload, and provides training in skills and strategies
that will enable you to manage your time more effectively.
Full
Course Outline
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PRACTICAL,
LIVELY LISTENING SKILLS
Kevin Norton
9.15am–3.30pm, 20 October —$535 ND
This practical course aims to heighten awareness of listening as a key
area of communication, to understand its benefits in the workplace and
other
environments, and to learn and apply active listening skills. As a special
coaching service, progress with listening skills can be reviewed with
individuals or organisations about two weeks after the course. During
this course participants apply and increase their learning through practical
listening exercises and role plays.
Full
Course Outline
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