Communication skills
Semester one
Communicating successfully in challenging situations
Geoff Mortimore
9am - 5pm Wednesday 28 March - $550 ND
The course provides an opportunity to enrich your communication skills for difficult situations - for example, getting your message across to an unreceptive audience, standing up for yourself and making yourself heard, motivating and persuading others in the face of resistance, confronting people constructively, resolving conflict and differences, and dealing with 'difficult people'.
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Correspondence and report writing
Bob Bolitho
9am - 4pm Wednesday 28 & Thursday 29 March - $895 - Enrol now: Credit
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9am - 4pm Monday 28 & Tuesday 29 May - $895 - Enrol now: Credit
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Improve your written communication skills in the workplace by learning proven writing techniques that will help you become a valuable employee who can write clear, concise, persuasive emails, correspondence, reports, briefs, submissions and other documents. Through discussing sample documents and engaging in group writing and revising activities, judge for yourself whether documents succeed or fail.
Editing & proofreading for the workplace
Bob Bolitho
9am - 4.30pm Monday 19 & Tuesday 20 March - $895 ND - Enrol now:
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9am - 4.30pm Thursday 17 & Friday 18 May - $895 ND - Enrol now:
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All written communication can benefit from the services of an editor and a proofreader. This course offers practical examples of how editors and proofreaders apply their discipline to documents, conscious of their responsibility to the author, the reader and the language. It also shows how to use house style, style sheets, and proofreading marks and symbols. In two days you will learn about and practise many aspects of editing.
Effective communication skills
Kevin Norton and Colin Emerson
9am - 4 pm Thursday 7 & Friday 8 June - $795 ND
So much depends upon quality communication for a successful individual, team or organisation. In the office there are many traps associated with bad communication such as poor listening, unclear directions, mistakes, accidents, needless conflict, non-assertive behaviour and unclear speaking, emailing or correspondence. On this course learn why communication is so tricky and how to do it well.
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Public speaking & presentation skills for staff, team leaders and middle managers
Kevin Norton and Colin Emerson
9am - 4pm Friday 30 March and Tuesday 3 April - $795 ND
The ability to make confident presentations before a variety of audiences is an increasingly important skill. This workshop is a practical, hands-on experience aimed at developing in each participant the skills and confidence needed to prepare and make timely, appropriate and effective presentations. Participants prepare and deliver presentations then receive helpful feedback. The focus is on improvement, not on how good people are at the start of the course.
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Technical presentations
Kevin Norton and Colin Emerson
9am - 4pm Tuesday 12 June - $295 ND
Are you terrified of technical presentations? Is your goal to deliver them well but you don't yet have the knowledge and experience to do so? Do you want to improve the ones you already deliver? Learn by observation of two very experienced presenters. In a safe and comfortable environment, this course gives you the information and knowledge you need, provides ample opportunities for you to practise your new skills and then receive very helpful feedback.
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Winning that job - mastering the art of the successful job interview
Kate Gemmell
10am - 4pm Monday 30 April - $250 ND
Is your nervousness and poor performance at interview holding you back in your career? This course will take you though all of the steps required to master a successful job interview. From the first impression to the final handshake, it will focus on how to handle even the most difficult of interview situations with style and confidence. Public sector interviews, and tricky hypothetical questions, will be a particular focus of the workshop, although all sectors of the labour market will be covered.
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Writing concisely
Bob Bolitho
9am - 4pm Thursday 12 April - $550 ND - Enrol now: Credit
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Thoughtful writers quickly grasp which facts meet readers' needs, before presenting them in concise, well-structured documents that realise their defined purpose. This course highlights 10 practices for transforming wordy drafts into concise finals.
Writing convincing documents
Jean McIntyre
9am - 4pm Thursday 22 March - $550 ND
For people who know how to write but want to achieve greater success. This course provides a structured approach that can be applied to any kind of work document. We start with planning your document's structure and content for the intended reader through the development process to final editing.
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Writing successful job applications
Kate Gemmell
10am - 4pm Tuesday 24 April - $250 ND
This course will take you though all of the steps required to master a successful application. You will learn how to confidently articulate your skills in order to increase your chances of being shortlisted for that all important job. Selection criteria and the art of the targeted succinct resume will be a particular focus of the course.
Full outline
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